7.6

Reviews of Steam Plant Hotel 3 stars

123 South Post Street, Spokane, WA 99201, United States

  • Eileen

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • James

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Dorothy

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Alicia

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Allison

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Adorable style to the room. Central location. Stellar breakfast.

    Bathroom

    Property response:

    Dear Allison, Thank you so much for the fantastic review and outstanding rating! We're thrilled to hear you loved our unique room style, convenient downtown location, and breakfast offerings. It's wonderful that you appreciated the character and charm of our historic Steam Plant Hotel. We're so glad you enjoyed the central location - it really does make exploring Spokane so convenient for our guests. Your enthusiasm about our breakfast service is especially gratifying to hear, as our team takes great pride in providing a memorable morning experience. We appreciate your feedback about the bathroom and will certainly take your comments into consideration as we continue enhancing our guest experience. We can't wait to host you again on your next visit to Spokane and look forward to providing you with another exceptional stay! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Allison, Thank you so much for the fantastic review and outstanding rating! We're thrilled to hear you loved our unique room style, convenient downtown location, and breakfast offerings. It's wonderful that you appreciated the… Show more

    Steam Plant Hotel
    29 August 2025
  • Francis

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Jeseritz

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Natalie

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • John

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Lucas

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Kesa

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Excellent location. Warm, welcoming staff, wonderful breakfast, affordable parking. Free coffee in the lobby. Discounts on nearby restaurants. Easy check-in/check-out. Good value for the price. Would recommend this hotel to friends!

    Property response:

    Dear Kesa, Thank you for the perfect rating and such a wonderful, detailed review! We're absolutely thrilled that Steam Plant Hotel exceeded your expectations and that you experienced the warm hospitality our team strives to provide every guest. We're so glad you enjoyed our breakfast offerings, found our location convenient, and appreciated the added touches like free lobby coffee and restaurant discounts. It's fantastic to hear that our staff made you feel welcomed and that your check-in and check-out process was smooth. Your kind words about recommending us to friends truly mean the world to our entire team. We can't wait to host you again on your next visit to Spokane and look forward to creating more wonderful memories with you! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Kesa, Thank you for the perfect rating and such a wonderful, detailed review! We're absolutely thrilled that Steam Plant Hotel exceeded your expectations and that you experienced the warm hospitality our team strives to provide ev… Show more

    Steam Plant Hotel
    12 August 2025
  • David

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Liked Spokane and hotel enough to extend my stay a second night. Later found the hotel charged me a higher rate for the second night, but received a quick refund after I contacted the front desk.

    Property response:

    Dear David, Thank you so much for the wonderful review and rating! We're absolutely thrilled that you enjoyed your stay with us enough to extend for a second night – that's always the best compliment we can receive from our guests. We're delighted you loved both our hotel and beautiful Spokane. It's fantastic to hear that our front desk team was able to quickly assist you with the rate adjustment. We pride ourselves on providing excellent guest service, and we're glad they could resolve that for you promptly. Your positive experience means the world to us, and we're so happy you chose to spend those extra moments with us in the heart of Spokane. We'd be delighted to welcome you back on your next visit to our vibrant city! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear David, Thank you so much for the wonderful review and rating! We're absolutely thrilled that you enjoyed your stay with us enough to extend for a second night – that's always the best compliment we can receive from our guests.… Show more

    Steam Plant Hotel
    6 August 2025
  • See the hotel
  • Michelle

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The location was convenient and easy to access. The free breakfast at Rosie's was great.

    I reached out to the front desk and asked for early check in. We were attending a wedding that started at 430pm. I was told to call or text the morning of and see what was available. I reached out the morning of check in and was told that they could do a 3pm check in. My husband and I arrived at 3pm and was told our room would not be available until 4pm. I showed them the text I received. Shannon at the front said the rooms were not ready. I explained that we needed to get ready for the wedding and were told we could get into our room at 3pm. She did not seem to care. Thank goodness for Jade. Jade reached out to a mgr and was able to get the room ready for us and checked us in with 15 min. We were able to get ready and made it to the wedding on time.

    Property response:

    Dear Michelle, Thank you for taking the time to share your experience and for the rating. We're so glad you found our location convenient and that you enjoyed the complimentary breakfast at Rosie's! We truly appreciate you bringing the check-in timing to our attention, and we understand how important it was for you to be ready for the wedding on time. We're absolutely thrilled that Jade was able to step in and ensure you got settled quickly so you could make it to the celebration. She's a wonderful member of our team, and we're proud of her dedication to making sure our guests have what they need. We're grateful for your feedback as it helps us continue to improve our service. We hope to welcome you back to the Steam Plant Hotel on your next visit to Spokane, and we look forward to providing you with an even smoother experience from start to finish. Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Michelle, Thank you for taking the time to share your experience and for the rating. We're so glad you found our location convenient and that you enjoyed the complimentary breakfast at Rosie's! We truly appreciate you bringin… Show more

    Steam Plant Hotel
    1 August 2025
  • 7.0 Good
    Raul

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Garth

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    We were here for a Square Dance conference so it was a great location with beautiful mosaics, mural paintings, and photography of dancers. It was such a lovely atmosphere to return to every night. I enjoy making mosaics, so I was impressed and entranced with the mosaics on the garage! They are worth coming to see, even if you don't stay here. It also came with free, hearty breakfasts at Rosie's.

    The only thing that wasn't great was one of the black cups provided was not clean. I couldn't tell until I poured hot water for tea in it and old milk flakes floated to the surface. Otherwise, everything else looked clean and neat.

    Property response:

    Dear Garth, Thank you for the excellent rating and for sharing such wonderful feedback about your stay during the Square Dance conference! We're absolutely delighted that you were so impressed with our beautiful mosaics, mural paintings, and dance photography – it's fantastic to hear from a fellow mosaic enthusiast who truly appreciated the artistry throughout our property. We're thrilled that our atmosphere provided such a lovely retreat each evening and that you enjoyed the complimentary hearty breakfast at Rosie's. Thank you for bringing the cup situation to our attention regarding cleanliness – we appreciate your feedback as we're committed to maintaining the highest standards throughout our property. Your recommendation about our garage mosaics being worth a visit on their own is such a wonderful compliment! We'd be delighted to welcome you back to Steam Plant Hotel on your next trip to Spokane. Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Garth, Thank you for the excellent rating and for sharing such wonderful feedback about your stay during the Square Dance conference! We're absolutely delighted that you were so impressed with our beautiful mosaics, mural painting… Show more

    Steam Plant Hotel
    30 July 2025
  • See the hotel
  • Jose

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    Close to downtown.

    Property response:

    Dear Jose, Thank you for the great rating and for choosing to stay with us! We're delighted to hear that you appreciated our prime downtown location. Our central Spokane setting is one of the things we're most proud of, as it puts you right in the heart of everything the city has to offer. Whether you're exploring local restaurants, shopping, or taking in the sights, we love being your convenient home base. We'd be thrilled to welcome you back on your next visit to Spokane and look forward to hosting you again soon! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Jose, Thank you for the great rating and for choosing to stay with us! We're delighted to hear that you appreciated our prime downtown location. Our central Spokane setting is one of the things we're most proud of, as it puts… Show more

    Steam Plant Hotel
    28 July 2025
  • Touqir

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Price was reasonable, and location near restaurant and shopping.

    Near the railway line. No breakfast or pool

    Property response:

    Dear Touqir, Thank you for your review and for choosing us during your travels! We're so glad you found our rates reasonable and appreciated our convenient downtown location with easy access to local restaurants and shopping. We understand that our unique location wasn't quite what you expected, and we appreciate your feedback about the amenities. As a historic property in the heart of Spokane, we focus on providing comfortable accommodations with the charm of our beautifully restored building, while being surrounded by the city's dining and entertainment options. We hope you'll consider staying with us again on your next journey through Spokane, and we'd love the opportunity to welcome you back for another visit. Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Touqir, Thank you for your review and for choosing us during your travels! We're so glad you found our rates reasonable and appreciated our convenient downtown location with easy access to local restaurants and shopping. We under… Show more

    Steam Plant Hotel
    28 July 2025
  • Colleen

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Karly

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Location. Deposit fee.

    Homeless

    Property response:

    Dear Karly, Thank you so much for the perfect rating! We're thrilled you found Steam Plant Hotel super cute and appreciated our convenient downtown location. It's wonderful to hear that our central Spokane setting made it easy for you to explore the area on foot. We're so glad you enjoyed the walkability of our neighborhood and found us easy to locate. Your positive feedback about our location truly means a lot to our team, as we take pride in being perfectly positioned for guests to experience all that downtown Spokane has to offer. We'd love to welcome you back on your next visit to our vibrant city. Thank you for choosing Steam Plant Hotel and for taking the time to share your experience! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Karly, Thank you so much for the perfect rating! We're thrilled you found Steam Plant Hotel super cute and appreciated our convenient downtown location. It's wonderful to hear that our central Spokane setting made it easy for … Show more

    Steam Plant Hotel
    28 July 2025
  • Cafer

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Good location Cleanliness The overall value

    It could improve having a proper gym

    Property response:

    Dear Cafer, Thank you for the excellent rating and for taking the time to share your detailed feedback! We're delighted you enjoyed your stay with us at the Steam Plant Hotel. We're so pleased you found our downtown location convenient and appreciated the cleanliness and overall value we provide. Your positive comments about these aspects of your experience truly mean a lot to our team. We also appreciate your thoughts about our fitness facilities. Guest feedback like yours helps us understand what's important to our visitors, and we're always looking for ways to enhance the experience we offer. We'd be delighted to welcome you back on your next trip and look forward to hosting you again soon! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Cafer, Thank you for the excellent rating and for taking the time to share your detailed feedback! We're delighted you enjoyed your stay with us at the Steam Plant Hotel. We're so pleased you found our downtown location conve… Show more

    Steam Plant Hotel
    22 July 2025
  • Rother

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Access to my dining venue. Four pillows, walk in shower

    More parking needed.

    Property response:

    Dear Rother, Thank you for the perfect rating! We're so happy you enjoyed the convenient access to dining, the comfort of your room with four pillows, and the walk-in shower. We appreciate your feedback about parking and are always looking for ways to enhance our guests' experience. It's wonderful to know that overall you had such a positive stay with us in downtown Spokane. We can't wait to host you again on your next visit and look forward to welcoming you back soon! Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Rother, Thank you for the perfect rating! We're so happy you enjoyed the convenient access to dining, the comfort of your room with four pillows, and the walk-in shower. We appreciate your feedback about parking and are always lo… Show more

    Steam Plant Hotel
    22 July 2025
  • See the hotel
  • Grant

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Claude

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Robert

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    great location and value

    Property response:

    Dear Robert, Thank you for the perfect rating! We're absolutely delighted you had such a wonderful experience with us at Steam Plant Hotel. We're thrilled to hear you found our location and value to be great. It's fantastic to know we provided exactly what you were looking for during your stay in Spokane, and that smiley face says it all! We'd be delighted to welcome you back on your next trip and look forward to continuing to provide you with excellent value and service. Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Robert, Thank you for the perfect rating! We're absolutely delighted you had such a wonderful experience with us at Steam Plant Hotel. We're thrilled to hear you found our location and value to be great. It's fantastic to… Show more

    Steam Plant Hotel
    22 July 2025
  • See the hotel
  • Andrey

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Shower.

    No free breakfast as advertised. Super noisy: outdated a/c, trains every 30mins just “next door”. Expensive.

    Property response:

    Dear Andrey, Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and understand this wasn't the stay you were expecting. We're glad you enjoyed the shower experience. Thank you for bringing to our attention your concerns about the breakfast offerings, room comfort, and pricing. We take all guest feedback seriously as it helps us focus on enhancing our service and ensuring every guest has a positive experience. We hope to have the opportunity to regain your trust on your next visit and would love the chance to provide you with a better experience that meets your expectations. Zachary Neighbors, General Manager Steam Plant Hotel

    Dear Andrey, Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and understand this wasn't the stay you were expecting. We're glad you enjoyed the shower experience. Thank you for… Show more

    Steam Plant Hotel
    17 July 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Gästehaus Zum Surgrund

Cuxhaven, Germany

Pelangi Bali Hotel & Spa

Seminyak, Indonesia

Hotel Eden

Orbassano, Italy

Tower Apartments Skopje

Skopje, North Macedonia

Apartament Centrum

Szczecinek, Poland

Bed & Breakfast Belvédère

Hengstdijk, Netherlands

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...