750 Sutter Street, Union Square, San Francisco, CA 94109, United States of America
#18 of 224 hotels in San Francisco
Guests' ChoiceBased on 484 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.1
Staff
9.0
Value for money
8.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2024
Gvantsa
GeorgiaThe only small issue could be that there is no room cleaning daily, but we asked for clean towels and they brought in 5 minutes or so.
Just Perfect! We were 6 friends staying in 2 suites and staff was kind enough to give us rooms next to each other, so we had opened door and had all the fun together. Room was very clean and everything worked very well. Location is perfect, next to the bus stop.
Stayed in May 2024
Reviewed: June 11, 2024
Giorgio
ItalyGreat place to stay in SF, good position and very large room with useful kitchen. The staff is very helpful
Stayed in June 2024
Reviewed: June 6, 2024
Rebecca
AustraliaThere really wasn’t anything we could think of.
Such a lovely hotel. Everything was neat and clean and it was so good having our own kitchenette and free laundry just down the corridor. The hotel even supplied packets of laundry powder.
Stayed in June 2024
Reviewed: June 3, 2024
Mary
United States of AmericaEverything was great-- don't change a thing!
The staff was truly the best ever! They hit friendliness, courtesy, helpfulness, and attentiveness out of the park!
Stayed in May 2024
Reviewed: June 3, 2024
Martin
United States of Americapretty close to rough looking area. wouldn't walk around neighborhood after dark. kind of pricey for such an area
great lobby area. felt safe inside. room was very clean. loved the shower area
Stayed in March 2024
Reviewed: June 3, 2024
Teddy
United States of AmericaEverything was great.
The location and suite were amazing! Walking distance to everything. Very helpful staff that accommodated our every need. I plan to stay here every time I'm in SF from now on!
Stayed in June 2024
Reviewed: June 3, 2024
Dawn
SingaporeNil
Love that they have washer and dryer that is free to use on every odd floor, very helpful for families.
Stayed in May 2024
Reviewed: June 1, 2024
Soek
SingaporeNil
The facilities and locaation
Stayed in May 2024
Reviewed: May 29, 2024
Demetrica
United States of AmericaAppropriately decorated and clean.
Stayed in May 2024
Reviewed: May 29, 2024
Kristina
United KingdomN/A
Downtown is in walking distance. We were positively surprised by the quality of the hotel. The furniture and equipments were really nice. Coffee machine was great with complimentary pods. It the hall they also offered fresh coffee in the morning and lemon/cucumber water during the day. Staff were helpful and kind.
Stayed in April 2024
Reviewed: May 28, 2024
Soek
SingaporeNil
The facilities and accessibility
Stayed in May 2024
Reviewed: May 28, 2024
Luciana
United States of AmericaEverything is great.
Great location. Spacious room. The kitchen and utensils make all the difference. Fair price.
Stayed in April 2024
Reviewed: May 27, 2024
Maria
United States of AmericaSome of the staff at the front desk are not friendly and not smiling. Not accomodating. The person who checked me in is not smiling. 😩 I think she is half Filipino. The white guy at the front desk is not that friendly & snob.
Close to the shops & restaurants
Stayed in May 2024
Reviewed: May 27, 2024
Ajay
IndiaFriendly staff. Very Good location.
Stayed in May 2024
Reviewed: May 26, 2024
Kim
AustraliaCoffee table is so heavy to move when using sofa bed
Comfortable 1 bdr suite, good location
Stayed in May 2024
Reviewed: May 26, 2024
Filip
NorwayThe room was bigger than we expected. Very nice and helpful people working there!
Stayed in May 2024
Reviewed: May 22, 2024
Paul
United KingdomYou get a whole suite for the money you would pay for less.
Stayed in May 2024
Reviewed: May 20, 2024
Anne-francoise
Portugalnice spot well located, in a nice area of SF comfortable bedding, especially in the bedroom well equiped kitchen welcome papers to guide our stay
Stayed in May 2024
Reviewed: May 20, 2024
Daniel
IsraelNothing in particular.
The space, the room size, the location, the facilities, the comfort of the bed, the laundry facility....
Stayed in May 2024
Reviewed: May 9, 2024
Xiao
AustraliaNothing
So spacious and so clean and nice location
Stayed in May 2024
Reviewed: May 7, 2024
Nadege
SwitzerlandJust 1 block away the neighbourhood is rough but it can easily be avoided.
We stayed in a suite with 1 bedroom, 1 sofa bed and a kitchenette. We were really comfortable, there was enough space for the 3 of us. The hotel is nice, there is a playroom with a pool table and the location is central.
Stayed in May 2024
Reviewed: May 6, 2024
Jordana
CanadaNo problems
Good location, clean hotel, separate bedroom, kitchenette
Stayed in May 2024
Reviewed: May 6, 2024
Jennifer
United States of AmericaThe location was not too far from the major sights. Unfortunately we didnt realize until the end of our stay thay the cablecar stop was just 3 blocks away from the hotel. Right after we checked in, we were directed to the concierge who held us up for a little bit trying to get us to attend what I assume was a timeshare presentation. Fortunately, nobody asked us again during our stay. Also, we had an issue with our toilet and asked if someone could fix it on our way out, and when we returned to the room at the end of the day it had not been fixed. We ended up handling it ourselves because it was very late in the day.
The lobby and the rooms were very nicely decorated and everything was very clean. The bed was comfortable, and we were provided with everything we needed 6 our stay. It was great to have a kitchen and kitchenware available to use (everything except a stove/oven). The staff was friendly and helpful. They recommended a restaurant for breakfast only a few blocks away - we ate there every day and it was so good (and there was a discount for hotel guests).
Stayed in April 2024
Reviewed: May 6, 2024
Wt
ThailandNo cleaning everyday
Room is spacious for 4 people with full equipped cooking ware. Location is closed to tourist attractions by walking.
Stayed in April 2024
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