The staff was so kind, attentive and welcoming! We don't often stay at resorts, but when we checked in they immediately offered us a glass of sparkling rosè. The faciliities were beautiful! It was the end of August in Phoenix and the temp hovered around 103 during our stay. They had valet staff at the ready to cart guests anywhere on property due to the heat.

Stayed in August 2025

N/A

I enjoyed the ambience , amazing customer service from the Front Desk Manager Aaron De Souza, Elements restaurant, Spa experience with Sebastian who was amazing , Elements restaurant , Infiniti pool, Salt Mineral Lap pool, and in-room service which made this special day amazing .

Stayed in August 2025

The screen door in our room was broken couldn’t open the door.

Didn’t have breakfast there, but the location was perfect.

Stayed in September 2024

Loved it all. There was a mosquito and a few other flying bugs in our room.

Amenities, pool, service, food, helpful friendly staff, AC, room

Stayed in August 2024

Nothing

The cleanliness and the quiet plus the quick assistance by all the staff!

Stayed in August 2024

The rooms were large. The bed was super comfortable. The property is very well kept and beautiful to walk around. Breakfast was a tad expensive for the options but was good nonetheless.

Stayed in August 2024

Beautiful location comfortable rooms. Love the spa and pool area

Stayed in March 2024

Salon services were very average; paying for the on-site amenities is expected; sharing with so many non-guests is not - especially when it becomes crowded.

Location and facility is wonderful; the staff were fantastic - as before; but the new ownership lacks attention to details.

Stayed in March 2024

3pm check in would be better

quiet. friendly resort team

Stayed in December 2023

The rooms are spacious. Nice pool and gym and spa

Stayed in November 2023

Nothing!!

Everything!!

Stayed in September 2023

Breakfast menu was very limited. Would have like to see more options. Wish we could have eaten at the elements resaurant, unfortunately it was closed due to renovation.

Stayed in August 2023

Nothing that the resort could change due to weather. If I had any complaint at all, it was just that my massage was not very good for the cost. My wife's however, she said was absolutely amazing. Just depends on your luck of the draw on who you get I suppose!

This was our first time at this resort and it was astonishing how beautiful the property was. The room we booked was incredible and the layout was perfect! If not for the 118 degree temps we'd have explored much more of the resort! The spa was very nice, my wife said she had a great time during her treatment and the infinity pool was so great!

Stayed in July 2023

The bell boys understand service so much better than the front desk. Bathroom hair - not my own - is a no no

Xanadu nestled beneath the magical Camelback mountains. It doesn’t get much better besides an orchestra playing the above ‘X’ theme or La Boheme for the purists. Generous sized and well appointed rooms and suites. Everything supplied for the exercise aficionado before cocktails and solids around the infinity pool

Stayed in June 2023

i think that your pool staff at times forgot things (water) (drinks)and never picked up your lunch order so birds were constantly trying to grab at the left overs.

The grounds are really beautiful and the rooms spacious. The pool was perfect temp and most of the staff were helpful.

Stayed in May 2023

This place should be fantastic, but it is simply very average at the moment. Cheap sunbeams by the pool, broken floaters, unstylish railings, tiles coming off the pool. And most importantly, a major fire hazard having the fire literally burning the tree. That is plain stupid, with all due respect.

The staff were fantastic.

Stayed in August 2025

It’s an older resort and it wasn’t as luxurious as I thought it might be. Our property is nicer than the resort so we felt like it wasn’t worth getting away for the price. A spa day might have been a better idea for us

We enjoyed the fact that the resort was close to home. Therefore making it easy to get there and back.

Stayed in March 2024

For the price, this property is definitely not worth it. Rooms need an upgrade. This was my second trip to Scottsdale and for the cost I’d much rather stay at the Omni.

The pool is great. The food and drink service was fast and the pool attendants were wonderful and accommodating.

Stayed in October 2022

I feel like our room cleanliness and quality could have been better and we were given it because we booked through a third party which they clearly do not like.

Lovely and serene

Stayed in June 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in September 2024