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  5. Reviews of Sandcastle Oceanfront Resort at the Pavilion

Reviews of Sandcastle Oceanfront Resort at the Pavilion This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1802 North Ocean Boulevard, Myrtle Beach, SC 29577, United States of America

#163 of 197 hotels in Myrtle Beach

Guests' Choice

Review Score

Based on 1122 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.3

  • Location

    8.3

  • Facilities

    5.9

  • Staff

    7.1

  • Value for money

    6.1

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    See above. The other questions are already arnswered.

    The rooms definitely some renovations. The drapes had splits and holes in them. The shower was falling apart and security in the rooms needed attention.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    5.0
    Affordable
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Could not get ice had no ice buckets they only started putting things out for the weekend. It’s like they didn’t care about the people through the weekdays. All the staff was nice exceptional, except the lady that checked us in

    Close to the beach

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Being in the second building, it's old. The main building is much nicer.

    Location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathtub missing knob. Door painted. Room was just decent. A lot of loud talking and arguing that woke me up on my morning of departure.

    Location

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Mediocre
    • Leisure trip
    • Group
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was unhappy. Room could have been cleaner.

    That it’s ocean front

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    If you’re looking for somewhere cheap to stay and beach front access I would recommend.
    • Leisure trip
    • Group
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a Fraternity that showed up and they were loud and trashed the beach. Blasting music and smoking and I couldn’t leave my door open to feel the ocean breeze. But that was out of the property’s control. There weren’t enough towels though and my lamp shade had mold on it, but the property did correct it. The booking as said there would be a hot tub, when we arrived we were told there was not it was at the south end location..

    friendly staff, and I was able to get into my room earlier as I arrived an hour early. I also was able to get beach front view! And it was a super close walk to the strip I did not have to drive at all once I went to Walmart to get a few necessities I walked the remainder of the trip.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    7.0
    I needed to get away. I did. I was on the beach in a confortable room. Good enough.
    • With a pet
    • Leisure trip
    • Solo traveler
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Paid for early check-in and for a room on a high floor - got neither.

    No breakfast provided

    Stayed in April 2024

  • Reviewed: April 29, 2024

    5.0
    This would be my second time staying. My first time was better then my second
    • Leisure trip
    • Solo traveler
    • Partial Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattresses are very hard, there was hair all in the bathroom tube. A huge hole in the bathroom door. And the room I looked at was supposed to have a refrigerator at stove there wasn’t one.

    The lady at the front desk when I checked in was very nice we talked for about 15 minutes. She was very sweet.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    5.0
    My stay was ok, but I wish I had a different room.
    • Leisure trip
    • Couple
    • Accessible Partial Ocean View with Two Queen Beds
    • Stayed 2 nights

    The room was right by the entrance and I heard everybody going in and out all times of the night. I asked for a different room but, I was told there were none available. There were no light bulbs in the lamps and I saw a roach crawling up the wall.

    Location

    Stayed in March 2024

  • Reviewed: April 14, 2024

    5.0
    The stay was okay but needed work.
    • Leisure trip
    • Family with young children
    • Queen Suite with Side View
    • Stayed 3 nights
    • Submitted from a mobile device

    Need better security. People drunk kicking and trying to enter rooms. Loud music and uncontrollable parties after quiet hours. The room had broken things that we had to tighten and readjust. The hotel was expensive compared to services.

    Beach front Roomy

    Stayed in April 2024

  • Reviewed: April 7, 2024

    5.0
    It was a good stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Side View
    • Stayed 4 nights
    • Submitted from a mobile device

    I thought it was going to be a better room

    There was breakfast?

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping

    Location and size of the room.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    The incident about the pool really made me upset because my son didn’t get to enjoy the pool.
    • Leisure trip
    • Family with young children
    • Partial Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I was blanty lied to. I was bringing my son to enjoy his spring break. His favorite thing to do is swim. With the pools being cold, I called the hotel not once but three times to make sure the pool was heated before I booked since it’s my son’s main form of entertainment while at the beach. They told me they had an indoor heated pool. Once I got to the hotel I also asked at the front desk if the pool was heated. They said yes! Lo and behold me and my son headed to the pool and it was freezing. I was super disappointed and upset. Why didn’t they just tell me the truth ? I could have found a heated pool resort. 😒

    Location

    Stayed in April 2024

  • Reviewed: April 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No iron or ironing board no kitchen appliances hair in bath tub Murphy bed very uncomfortable. The hotel needs a lot of upgrading

    Location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    It was ok
    • Leisure trip
    • Travelers with friends
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Not everything was in the room. Shower pressure was low. Big white guy at front desk wasn’t to friendly

    It was clean

    Stayed in March 2024

  • Reviewed: March 29, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled like wet dog. The garbage and dirty linens from other rooms stayed outside of the room overnight and until someone got to it (middle of the next day). The cleanliness of the place could have been done so much better.

    The staff was very helpful and nice. And the view was immaculate.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Decent for the price and staff was very friendly and helpful
    • Leisure trip
    • Travelers with friends
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Could be a little cleaner

    Location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    No ice or soda machine in facility
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    No breakfast

    Stayed in March 2024

  • Reviewed: October 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot tub and indoor pool were both under renovation and I booked here with the expectation of them being open. I even asked did they have an indoor pool and hot tub and was told yes.

    Stayed in September 2023

  • Reviewed: October 23, 2023

    5.0
    Good time with family but not super happy with quality.
    • Leisure trip
    • Family with young children
    • City View Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was less than stellar on cleanliness, the dresser had blown up pink balloons in it? Shower drain was clogged. Toilet had urination on it and poop streaks down the front. We also spotted bed bugs on the wall beside the dresser.

    I liked the staff. Very friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to ask for clean towels and wash clothes and pick them up at the front desk the room needs to be updated the beds were worn out didn't sleep good the plumbing was old you can see daylight between the room door I expected more we stayed at the motel a year earlier and stayed in the south tower and it was a great experience

    The room was clean

    Stayed in October 2023

  • Reviewed: September 24, 2023

    6.0
    Small tv old furniture in the room
    • Leisure trip
    • Couple
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs more modernizing done it's outdated

    Stayed in September 2023

  • Reviewed: September 24, 2023

    7.0
    Good
    • Couple
    • Partial Ocean View with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The common areas are ugly and dirty, it is time to remodel them

    Stayed in August 2023

  • Reviewed: September 22, 2023

    7.0
    I have hope for this place.
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Was disappointed Jacuzzi wasn't available. Needs updating severely. Saw some bugs in room. Think they were roaches. Shower not good at all.

    Love the beach and the view. Great location. Staff very friendly.

    Stayed in September 2023

Showing 1 - 25

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