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Reviews of Sandestin - Luau

Destin, 32550, United States of America

#140 of 517 hotels in Destin

Guests' Choice

Review Score

Based on 49 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    7.6

  • Value for money

    8.4

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 5 nights

    10 am check-out was a bit early for our situation, would have liked the option for a later check-out

    the location was perfect and the host was attentive during our stay

    Stayed in March 2024

  • Reviewed: September 5, 2023

    7.0
    We had a nice visit and will return to Sandestin. I would even stay on the Luau building again but I would choose a dif
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Our unit in general was ok for a short visit but I would not choose a studio with no balcony again. The cable in our room was impossible to figure out….either that or there just wasn’t enough channels to choose from. The one chair in our room was on its last leg.

    The proximity to the beach, pool and tram was awesome! Sandestin is a lovely resort.

    Stayed in September 2023

  • Reviewed: May 15, 2023

    7.0
    Beautiful view & very clean room. Very quiet & peaceful.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    No instructions or enough information about things. Not enough towels/rags for entire stay. They said we had to wash them if we ran out. You Have to buy garbage bags, paper towels & toilet paper if you run out. You can only bring water bottles to the pool.

    Beautiful view/Clean facility

    Stayed in May 2023

  • Reviewed: May 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The customer service representative I spoke with after an issue with my door lock.. She was disrespectful and rude.

    The view

    Stayed in May 2023

  • Reviewed: September 9, 2022

    9.0
    We will return
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillow/sheet quality

    Property

    Stayed in September 2022

  • Reviewed: July 22, 2022

    8.0
    Our HOME away from HOME
    • Business trip
    • Family with young children
    • Studio
    • Stayed 2 nights

    The LONG wait time (over 30 mins for the elevator)...1 was working and we had to wait several rounds before we could fit on it...My husband is disabled and he had to carry huge luggages and bags down from the 7th floor.

    The location and view was exceptional no doubt!!! We ended up getting the very same room twice on 2 different trips! WE LOVE #6701

    Stayed in July 2022

  • Reviewed: September 19, 2021

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent

    Excellent, good location near the beach, stores and restaurants

    Stayed in September 2021

  • Reviewed: September 10, 2021

    8.0
    Very Good
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom

    The pool

    Stayed in August 2021

  • Reviewed: May 28, 2021

    9.0
    Good Quality-price
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Dirty microwave. The elevator stop working for a couple hour, but was fixed really fast. Just make sure have the information about your room, because they doesn’t have any reception or staff who can provide you the information, only maintenance staff.

    Room perfect for small families or couples. Really good price for the location. 5min walking to the beach, really nice view from the room and sunroof, have a grill, ice machine, really nice pool area, laundry room, small basic kitchen.

    Stayed in May 2021

  • Reviewed: September 8, 2023

    5.0
    Would not recommend this place
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Hair dryer was broken Chair was broken No balcony Long walk to beach

    The pool was nice

    Stayed in September 2023

  • Reviewed: June 9, 2023

    3.0
    wished I would of stayed somewhere else, so I could have enjoyed our time. we stayed stuck on the phone, while there was
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    the fact our room had a lobby door, and room door. room door would not lock. the lobby door locked us out for over an hour, wet and cold.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    Awesome time and great experience otherwise!
    • Leisure trip
    • Group
    • One Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The floors were very dirty but otherwise it was a very nice apartment/condo. It also needed more than one set of elevators.

    Breakfast not provided.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    10
    Perfect location
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no staff

    Everything was nice

    Stayed in May 2023

  • Reviewed: September 20, 2022

    10
    Excellent hotel for the price and the pool is amazing!!!
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 5 nights

    No breakfast or coffee was offered...coffee maker in room but, no coffee!

    The location was excellent and the hotel was great!

    Stayed in September 2022

  • Reviewed: September 3, 2022

    10
    Amazing stay
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was super soft gave both of us a sore back.

    Gated community with private beach. Room was super clean with a good view.

    Stayed in September 2022

  • Reviewed: July 11, 2022

    6.0
    No part of the trip was worth the high price we paid for 4 nights of vacation.
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    we had no idea what to do when we arrived. Had no idea about the welcome center. Was not given the gate code so we had to find someone to tell us what to do. The beach was nasty with green slimy seaweed that stunk terribly. Resort did not ever mention that we would have to rent chairs/umbrella every single day for $55 per day. We looked every on the web site for that info specifically.

    apartment was clean but had several things that weren’t good. Washer’s knob was off, freezer door wouldn’t close unless you lifted it up, only had a mirror in the bathroom and the sofa bed was very comfortable.

    Stayed in July 2022

  • Reviewed: March 22, 2022

    5.0
    There was nothing to tell us how do do things here at Sandestin. no instructions on how the team works.
    • Leisure trip
    • Travelers with friends
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    we were on our own. Sandestin said they could not help us because we went through Vacasa to get room. The bathroom shower head was lacking water pressure and bathroom sink did not drain. our flight was canceled and we could not get another flight for three days. so we booked another room. we could not check in until 4 pm we asked the property if they could hold our luggage and they said we were on our own since we booked through Vacasa. Vacasa was able to help us out after many many phone calls.

    The location of the beach, pool and hot tub ice and clean, out door seating available was a great

    Stayed in March 2022

  • Reviewed: October 24, 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The view was nice, but this unit had a bug problem.

    Stayed in October 2021

  • Reviewed: September 19, 2021

    10
    Second time visiting the property. We will be booking the Luau again for vacation next year!
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 6 nights

    The sofa bed was very uncomfortable. Springs were sticking thru the mattress. We had to spend $100 on an air mattress so that my daughter and mother would have somewhere to sleep.

    The location was perfect. We had a perfect view of the beach and the surrounding properties.

    Stayed in September 2021

  • Reviewed: September 18, 2021

    10
    It was awesome
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean

    Stayed in August 2021

  • Reviewed: August 29, 2021

    3.0
    Won't stay there again that's all I gotta say.
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Furniture was old dirty nasty...for the the money we paid you think owners would throw out Furniture out once a year since they have hundreds of people use it all year round

    Stayed in August 2021

  • Reviewed: July 25, 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One Bedroom Apartment
    • Stayed 2 nights

    Bedding, the reservation stated that there was a King size bed and a queen bed. However, there was a king size bed and a pull out sofa queen bed. This disappointed us. We was looking for a bed, not a pull out sofa bed. Also, you need to use a better quality of tissue in the bathroom and paper towels in the kitchen. It appears as though the cheapest brand (the one dollar for a four pack of tissue and fifty cent roll of paper towels) were provided.

    Breakfast was not included. Location was good.

    Stayed in July 2021

  • Reviewed: September 8, 2021

    10
    Exceptional
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    everything!

    Stayed in September 2021

  • Reviewed: May 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

Showing 1 - 25

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