7700 East McCormick Parkway, Scottsdale, AZ 85258, United States
#71 of 84 hotels in Scottsdale
Guests' ChoiceBased on 68 hotel reviews
8.0Cleanliness
8.9
Comfort
9.4
Location
9.0
Facilities
8.8
Staff
9.1
Value for money
7.7
Free Wifi
10.0
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Showing 1 - 25
Reviewed: February 15, 2025
Deanna
United StatesThe rooms seemed very basic and underwhelming considering the price.
The location.
Stayed in February 2025
Reviewed: September 30, 2024
Thomas
United StatesNoise at pool, Friday asked barman to turn down music. Saturday afternoon dj was too loud. Music had heavy base beat. Saturday night they showed movie , our room looked over pool, was annoyed.
Did not partake.
Stayed in September 2024
Reviewed: May 22, 2024
Constance
United StatesDaughter has allergy to gluten. Waiter did not provide her with GF meal that she requested, and so she had to return that plate. On his return, he suggested gnocchi. That also has gluten, and would have made her very ill. A bit more staff training on this issue would be the answer.
Re comfort - ability to adjust light in room was fabulous. We slept well as a result of dimmable lights. Beds were great for my 75-year old back. Staff - from valet park man to front desk ladies and man, to restaurant staff - great! We could not enter the workout/gym area with either of our keys - a staff member from spa went there and made adjustment to door so guests could access.
Stayed in May 2024
Reviewed: February 23, 2024
Kaitlin
United StatesWas woken up at 6:30am by construction noises each morning.
Freshly renovated, friendly employees, nice areas to relax outside.
Stayed in February 2024
Reviewed: September 15, 2023
Margaret
United KingdomPool was closed for renovation and area was a bit of a ‘building site’. Could have done with the pool in the very hot weather.
Very pretty property. Lovely rooms. Good food.
Stayed in August 2023
Reviewed: August 14, 2023
Queen-regina
United StatesFacility under construction and pool closed
Staff and food
Stayed in August 2023
Reviewed: July 16, 2023
Martha30
United StatesThe first 2 nights the air conditioning was not working properly and temperatures were 116 degrees.
Very beautiful and clean, personal was very attentive.
Stayed in July 2023
Reviewed: June 23, 2023
Joseph
United StatesCouldn't close bathroom door if toilet seat was down. Refrigerator was small and tough to access.
Room was very clean and bed was comfortable. Staff was very friendly.
Stayed in June 2023
Reviewed: March 31, 2023
Randy
United StatesBathroom door stuck and exhaust fan did not work.
Like the room and pool facilities
Stayed in March 2023
Reviewed: March 20, 2023
Sinead
United StatesOur “pool view” room had no view. Our window looked into the back of the pool cabanas. The pool has lots of “reserved with towels” loungers that we never saw anyone use. We struggled to get a spot each day.
The hotel overall is lovely, we will visit again. Staff were really friendly and helpful. Room was spotless. Pool area was really nice too.
Stayed in March 2023
Reviewed: February 21, 2023
Ramaneek
United StatesUnderstaffed breakfast restaurant.
Stayed in February 2023
Reviewed: February 10, 2023
Gabriella
United StatesRoom could have been cleaner
Stuff friendliness, quality of facilities at the resort and food choices
Stayed in February 2023
Reviewed: January 26, 2023
Lori
CanadaI didn’t like all the extra fees.
The property was absolutely gorgeous!
Stayed in January 2023
Reviewed: January 2, 2025
Bakul
United StatesBeds uncomfortable, no complimentary tea access during the day, stinking hallways, expensive hotel with sparse amenities.
Valet service.
Stayed in December 2024
Reviewed: August 19, 2024
Miriam
United StatesThe resort recently was redone. It was beautiful. The staff was extremely professional and accommodating. The food was delicious as well.
Stayed in August 2024
Reviewed: June 14, 2024
Antionette
United StatesNothing
The upgrades to the room was nice. The property was gorgeous and I loved that it all smelled like a spa!
Stayed in May 2024
Reviewed: June 14, 2024
Artanya
United StatesThe card door key kept failing.
The environment was peaceful and relaxing
Stayed in June 2024
Reviewed: July 31, 2023
Erika
United StatesIts a little outdated you can see it in the day time early at 6am in the morning there was loud noises from a remodeling going on in the room above it was annoying and we couldn't sleep .
The property was very clean and its beautiful at night
Stayed in June 2023
Reviewed: July 17, 2023
Calley
United StatesHotel felt old, hair on the ceiling from a previous visit. Only one elevator due to renovations being made.
The grounds were beautiful.
Stayed in July 2023
Reviewed: June 5, 2023
Thao
United StatesMaybe some vending machines as I got very thirsty at late night and want to buy some water.
They responded promptly to any problems coming up with my room. Im so happy with my stay.
Stayed in June 2023
Reviewed: May 1, 2023
Lisa
United StatesNothing could have been any better. The pool, our room, the food and service were all excellent! Our family truly enjoyed our stay and will be back!
Breakfast was delicious and the views were beautiful. The wait staff was excellent and the service was quick! We would love to visit again.
Stayed in April 2023
Reviewed: April 24, 2023
Douglas
United Stateswifi and cell service very poor. no microwave in room
beautiful property
Stayed in April 2023
Reviewed: April 16, 2023
Tonya
United StatesWalked in room, first thing I saw were dirty base boards and doors. It's okay that the hotel is older but these areas looked like they hadn't been cleaned in months. Asked for a pool view, got a view of a roof top and a glimpse of the pool. They were doing maintenance on the hot water which we were notified about when we got there. Said it would be Tuesday and Wednesday night but ended up being Thursday also. So each evening we were there we didn't have any hot water. The hotel didn't discount the rate or offer anything for the inconvenience until I complained about the hot water for Thursday. Then they offered $100 of the $1200 back. The water pressure was also messed up. So when you did shower the water would fluctuate from low to high. We were also given a room on the third floor away from everything. We never even saw another guest in the area of our room.
The spa was great. The staff was very pleasant and accommodating.
Stayed in April 2023
Reviewed: March 20, 2023
Aaron
United StatesW LIKED IT ALL!
EVERYTHING WAS GRAND!
Stayed in March 2023
Showing 1 - 25
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