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Reviews of Sentinel Motel 2 stars

1445 Wilmington Pike, West Chester, PA 19382, United States

#7 of 7 hotels in West Chester

Guests' Choice

Review score

Based on 31 hotel reviews

4.3

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.1

  • Location

    6.5

  • Facilities

    4.7

  • Staff

    6.8

  • Value for money

    5.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 6 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very out dated. Rust in the shower. Cracks in the door, light coming through.. No breakfast options , not even coffee.

    Convenient for overnight stay. Price for the area . Large room.

    Stayed in May 2025

  • Reviewed: 15 August 2024

    5.0
    Please stop the "air freshener!"
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Sulfur water! Ugh! Don't drink it! Very pungent odor. Strong, sweet air freshener? scent as soon as I opened door. Probably well-intentioned, but not appreciated as it was not optional. When I brought my toast home, tightly wrapped in plastic wrap, the TOAST tasted like this scent! It went through the plastic! TV - couldn't get it to work. Rocket science remote did not help. No, I didn't ask front desk, did not have time. Base of the window is not covered by blinds - easily corrected by management.

    Office staff friendly, efficient, and helpful. Bed was comfortable, clean. AC worked well. Hot water got hot. Liked having microwave and refrig. Light by the bed - good. Some traffic noise but not overwhelming.

    Stayed in August 2024

  • Reviewed: 6 July 2023

    3.0
    Wouldn't stay again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The whole place has lot's of potential, but it's all unrealized. The rooms are antiquated. The bathroom was a mess, mold growing on the caulking in the shower. Exposed wiring in the closet. Paint drops on the floor, and really the finishing in the room is either not done, or very poorly done. Bugs in the Ice Machine, and the chain lock wasn't mounted so that you couldn't use it.

    The location was convenient. And the beds were extremely comfortable. The linens were clean.

    Stayed in July 2023

  • Reviewed: 23 May 2023

    5.0
    I guess I should have been warned by the previous ratings.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    NO hot water in the shower, and sometimes in the morning none in the sink. I was placed next to to ice dispenser, so was awakened frequently by people seeking ice. Walls were thin, so I heard conversations & t.V. from both sides. Hard to reach from highway, especially going south. The sign and driveway were unlit, difficult to find in the dark. Although perched on a hill above the highway, my room was particularly noisy.

    Greatful for the fridge and microwave because I needed breakfast which fortunately I had because there was no food provided. Sometime hot water in the bathroom sink. Close to my destination. Comfortable bed. Allowed me to check in somewhat earlier than usual the first day. No one checked me out, so I just left the key.

    Stayed in May 2023

  • Reviewed: 19 July 2025

    1.0
    We actually did not spend the night. We actually left because there was bedbugs.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was kind of sketchy. There was actually bedbugs.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Had confirmation, drove there and room was not available!

    Stayed in June 2025

  • Reviewed: 9 June 2025

    6.0
    Great staff with okay rooms.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The water smelled like rust. The toilet didn't flush properly. It was quite confusing on how to get hot water for my shower, but through trial and error I did figure it out.

    The room was clean. Fridge and TV worked great. It was a good value and close to my destination. There are restaurants very close as well. The staff was VERY friendly and helpful during check in and if I had any questions throughout my stay.

    Stayed in June 2025

  • Reviewed: 22 December 2024

    1.0
    We didn’t; too gross and stinky
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all. Once there it was filthy, there’s no smoking but the owner smoked like a chain in the parking lot, inside the room it was dirty, bathroom disgusting, the window screen was torn and bugs, 100s of them in the room and window. We stayed for an hour and left booking at another hotel where we had a very nice stay

    Pictures online showed cleaned rooms a nice place.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    1.0
    don't even do it
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The place had a smell it was weird. also I didn't even shower. it was filthy when u turned water on it smelled the shower floor u didn't even want to put feet in there. the towels were old and not clean AT ALL DINGY I DID USE THEM. PULLED COVERS BUG IN IT . NEVER AGAIN. THE PASS FOR THE DOOR HE INLOCKED IT THEN DIDNT HAVE SPARE KEY

    last minute

    Stayed in October 2024

  • Reviewed: 10 October 2024

    1.0
    NASTY
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    the place was absolutely disgusting so dirty. no key for the door tv didn't work & dirtiest place I've ever been in.

    NOTHING

    Stayed in October 2024

  • Reviewed: 26 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Only stayed two nights room was not clean

    Stayed in June 2023

  • Reviewed: 17 October 2022

    1.0
    The most disgusting place I have ever stayed in!!!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    N/A

    Stayed in October 2022

  • Reviewed: 7 September 2022

    6.0
    they need to clean every thing in bathroom floors were dirty
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    no soda in machine and no munchies

    nice bed

    Stayed in August 2022

  • Reviewed: 28 July 2025

    5.0
    It was ok.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 9 nights

    The bathroom needs updating. There were rust stains on the shower walls and the doors for the shower were not that clean. Also, they should let guests know that they use well water and that sometimes there is an odor. Because when I stayed there the was an odor every time, I turned the water on. Also, would be nice if the trash was dumped on a daily basis, or at least have an outside trash can to put your trash.

    The staff was fine. The bed was comfortable.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    1.0
    Ewe
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was disgusting

    Didn’t

    Stayed in June 2025

  • Reviewed: 18 May 2025

    1.0
    Very dirty, different bugs everywhere. Doors don't lock. Beds were gross. We slept in the car.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Disgusting.

    Hotel was absolutely disgusting with bugs all over the place. Tub was mostly stained brown and the comforter on the beds were very old and unwashed. The door did not lock and had a huge crack in it. Floors were so dirty that if you walked barefoot it would turn the bedsheets black.

    Stayed in May 2025

  • Reviewed: 30 September 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 7 March 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 23 April 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 13 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 5 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 26 October 2024

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 21 October 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 24 September 2024

    8.0
    The motel served its purpose for what I needed. Thank you!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

Showing 1 – 25

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