4.2

Reviews of Sentinel Motel 2 stars

1445 Wilmington Pike, West Chester, PA 19382, United States

  • Anonymous

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review

    The staff was fine. The bed was comfortable.

    The bathroom needs updating. There were rust stains on the shower walls and the doors for the shower were not that clean. Also, they should let guests know that they use well water and that sometimes there is an odor. Because when I stayed there the was an odor every time, I turned the water on. Also, would be nice if the trash was dumped on a daily basis, or at least have an outside trash can to put your trash.

  • Ardinger

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    It was kind of sketchy. There was actually bedbugs.

  • Anonymous

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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  • Katerina

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Had confirmation, drove there and room was not available!

  • Tori

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    The room was clean. Fridge and TV worked great. It was a good value and close to my destination. There are restaurants very close as well. The staff was VERY friendly and helpful during check in and if I had any questions throughout my stay.

    The water smelled like rust. The toilet didn't flush properly. It was quite confusing on how to get hot water for my shower, but through trial and error I did figure it out.

    Property response:

    Hi Tori, Thanks for your valued review and We are also working hard on more to make more pleasant stay ahead for our guest...Regards Tony

    Sentinel Motel
    22 June 2025
  • Anonymous

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Didn’t

    It was disgusting

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  • Anonymous

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Hotel was absolutely disgusting with bugs all over the place. Tub was mostly stained brown and the comforter on the beds were very old and unwashed. The door did not lock and had a huge crack in it. Floors were so dirty that if you walked barefoot it would turn the bedsheets black.

    Disgusting.

    Property response:

    Thanks for your review and we are working hard to meet your expectations in next visit

    Sentinel Motel
    28 May 2025
  • Judy

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review

    Convenient for overnight stay. Price for the area . Large room.

    Very out dated. Rust in the shower. Cracks in the door, light coming through.. No breakfast options , not even coffee.

  • Deb

    Reviewed: 22 December 2024 · Stayed in October 2024

    Verified review

    Pictures online showed cleaned rooms a nice place.

    Nothing at all. Once there it was filthy, there’s no smoking but the owner smoked like a chain in the parking lot, inside the room it was dirty, bathroom disgusting, the window screen was torn and bugs, 100s of them in the room and window. We stayed for an hour and left booking at another hotel where we had a very nice stay

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  • Guzman

    Reviewed: 13 December 2024 · Stayed in November 2024

    Verified review
  • 7.0 Good
    Charles

    Reviewed: 5 December 2024 · Stayed in December 2024

    Verified review
  • Samuel

    Reviewed: 26 October 2024 · Stayed in October 2024

    Verified review
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  • Luz

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    last minute

    The place had a smell it was weird. also I didn't even shower. it was filthy when u turned water on it smelled the shower floor u didn't even want to put feet in there. the towels were old and not clean AT ALL DINGY I DID USE THEM. PULLED COVERS BUG IN IT . NEVER AGAIN. THE PASS FOR THE DOOR HE INLOCKED IT THEN DIDNT HAVE SPARE KEY

  • Valerie

    Reviewed: 21 October 2024 · Stayed in October 2024

    Verified review
  • Catherine

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review

    NOTHING

    the place was absolutely disgusting so dirty. no key for the door tv didn't work & dirtiest place I've ever been in.

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  • Larkin

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review
  • Mark

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review
  • Sandy

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review

    Office staff friendly, efficient, and helpful. Bed was comfortable, clean. AC worked well. Hot water got hot. Liked having microwave and refrig. Light by the bed - good. Some traffic noise but not overwhelming.

    Sulfur water! Ugh! Don't drink it! Very pungent odor. Strong, sweet air freshener? scent as soon as I opened door. Probably well-intentioned, but not appreciated as it was not optional. When I brought my toast home, tightly wrapped in plastic wrap, the TOAST tasted like this scent! It went through the plastic! TV - couldn't get it to work. Rocket science remote did not help. No, I didn't ask front desk, did not have time. Base of the window is not covered by blinds - easily corrected by management.

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  • Darwin

    Reviewed: 3 May 2024 · Stayed in May 2024

    Verified review
  • 3.0 Poor
    Jesus

    Reviewed: 7 March 2024 · Stayed in January 2024

    Verified review
  • Paul

    Reviewed: 6 July 2023 · Stayed in July 2023

    Verified review

    The location was convenient. And the beds were extremely comfortable. The linens were clean.

    The whole place has lot's of potential, but it's all unrealized. The rooms are antiquated. The bathroom was a mess, mold growing on the caulking in the shower. Exposed wiring in the closet. Paint drops on the floor, and really the finishing in the room is either not done, or very poorly done. Bugs in the Ice Machine, and the chain lock wasn't mounted so that you couldn't use it.

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  • Beverly

    Reviewed: 26 June 2023 · Stayed in June 2023

    Verified review

    Only stayed two nights room was not clean

  • Kelly

    Reviewed: 10 June 2023 · Stayed in June 2023

    Verified review
  • Clemence

    Reviewed: 23 May 2023 · Stayed in May 2023

    Verified review

    Greatful for the fridge and microwave because I needed breakfast which fortunately I had because there was no food provided. Sometime hot water in the bathroom sink. Close to my destination. Comfortable bed. Allowed me to check in somewhat earlier than usual the first day. No one checked me out, so I just left the key.

    NO hot water in the shower, and sometimes in the morning none in the sink. I was placed next to to ice dispenser, so was awakened frequently by people seeking ice. Walls were thin, so I heard conversations & t.V. from both sides. Hard to reach from highway, especially going south. The sign and driveway were unlit, difficult to find in the dark. Although perched on a hill above the highway, my room was particularly noisy.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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