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  5. Reviews of SERENA Hotel Aventura Miami, Tapestry Collection by Hilton

Reviews of SERENA Hotel Aventura Miami, Tapestry Collection by Hilton 4 stars

2820 NE 214th St, Aventura, FL 33180, United States

#9 of 18 hotels in Aventura

Guests' Choice

Review score

Based on 497 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 6 August 2025

    8.0
    Beautiful Aesthetic. Housekeeping could do better.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    There were two things that I disliked about my stay. The first is that guests had to pay for parking. The parking rate was astronomically high. $32 per night! Most hotels including Hilton hotels have a free or reduced guest parking lot. The second thing o didn’t like about my stay was whenever housekeeping would clean - they would not replace any of the items. I thought this was very odd… for example they would remove the dirty towels, used soap and coffee pods but would not replace anything. This felt like an extra nuance because I had to request everything be replaced.

    The property was very nice. The room was clean, sophisticated and very nicely decorated. We were even given a free upgrade as a diamond member! 10/10 for the room aesthetic.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Elegant and relaxing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    The length of my stay. Definitely would like to stay longer next time.

    I did not try the breakfast.

    Stayed in August 2025

  • Reviewed: 1 June 2025

    8.0
    A decent choice, but watch costs of extras
    • Leisure trip
    • Solo traveller
    • Compact King Room
    • Stayed 1 night
    • Submitted via mobile

    Being asked to pay $36 for parking. I parked instead at the nearby shopping area for free. Breakfast was expensive so I ate elsewhere.

    Clean and comfortable. Walking distance to shops.

    Stayed in April 2025

  • Reviewed: 29 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Noise outside rooms when they close doors

    Value for money

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Decent value for the money and good location in Aventura
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    Menu and food at hotel restaurant is not very good

    Location. Needed a handicap accessible room with a roll in shower.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    Nice
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night

    It did take about ten minutes for a staff person to arrive at the front desk.

    I needed a place to stay quickly and this worked out. The staff gave me a late check out which I appreciated. The shower was really really nice. Comfortable and warm.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Compact King Room
    • Stayed 2 nights
    • Submitted via mobile

    Amenities

    NA

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I would only change the duvet. It was completely thin, a/c was off and still was freezing.

    Stayed in April 2025

  • Reviewed: 22 March 2025

    8.0
    Good price, comfortable bed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    There was a strange smell in the bedroom. I think it was a smell from a pet. Shower very small.

    Comfortable room and bed. Parking was free.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    En general ok. Had some issues with telephone, room service and a/c

    Clean and quiet

    Stayed in March 2025

  • Reviewed: 28 February 2025

    8.0
    Nice for a one night stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Location is OK for a one night stay. But I wouldn’t choose this hotel for a longer stay. I predlfere hotels that are situated next to the heach.

    We stayed in a hotel for a night during our Florida road trip. We were looking for a hotel that would be close to Fort Lauderdale with a parking and quite spacious room. And we found all that for our 9 hours stay there.

    Stayed in February 2025

  • Reviewed: 20 February 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Compact King Room
    • Stayed 2 nights

    the location might not be perfect, but the room was extremely clean and comfortable, the staff was friendly and if you have a rental car or don't mind Uber-ing (it's Miami after all), you won't have any issues.

    Stayed in November 2024

  • Reviewed: 19 February 2025

    9.0
    Great value for the money!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffett is good but few choices.

    Excelent price, large rooms, comfortable beds.

    Stayed in February 2025

  • Reviewed: 5 February 2025

    7.0
    Spacious, pretty, but not fresh or clean. A few major flaws.
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed and Kitcthen
    • Stayed 2 nights
    • Submitted via mobile

    The smell/odor. Animal dander, couch/sofa had a stench, body wash was empty, rugs weren’t fresh. These things really matter. The couch having an odor of pets/animals and looking so dirty was a big turn off. I didn’t sit on the couch once because of this. The lights do not turn off without blacking out the entire room.

    The food, staff, layout of the room, large refrigerator

    Stayed in February 2025

  • Reviewed: 4 February 2025

    7.0
    Mediocre, would not repeat unless I had to
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    Room was not ready at checkin, water in the room was $6 if you opened it - no glasses to use in room either only tiny espresso cups. But with the checkin mishap I did get a room benefit for my trouble, so I didn’t low star hotel.

    Nice property- located where I was interested in staying

    Stayed in January 2025

  • Reviewed: 4 February 2025

    9.0
    Was good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Car park wasn’t lit during the early hours of the morning.

    Property is clean, room is spacious and comfortable. The front desk lady that worked the night shift was very helpful and understanding.

    Stayed in January 2025

  • Reviewed: 8 December 2024

    7.0
    Good for a weekend
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Kitcthen
    • Stayed 3 nights

    Location

    It was good , the location was a too lonely.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    9.0
    Nice ambiance, family friendly l, great location.
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed and Kitcthen
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet was not what I expected, very limited and hardly no vegetarian options, parking is a little expensive

    Love the aroma from the moment you walk in throughout the entire time we were there, the service guest at the bar on the 6th floor was so pleasant. The rooms were nice size and very comfortable.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed - Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    The shower head and shower pressure were not the best

    The aesthetics were nice

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    CLean and modern
    • Leisure trip
    • Family with young children
    • Compact King Room
    • Stayed 1 night
    • Submitted via mobile

    Small room, changed because on 6th floor outside walkway, so you can't open curtains. really loud music around the pool. Expensive daily parking. Need magnifying mirror in bathroom. Small bottle of water was $6

    Modern and clean.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    9.0
    Beautiful hotel in a great area
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    The overnight parking rate seems excessive for this location, as a hotel guest. It’s always such an irritating part of the reservation. Where else would we park and so you’re penalizing guests who have a car.

    The decor and ease of parking, though expensive. The beds and the pillows were incredibly comfortable. We had a separate room with a couch and table and full kitchen, which we completely utilized. The lounge area leading out to the pool, was the perfect place for morning coffee.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    Feedback
    • Family with young children
    • Compact King Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff not so friendly

    Great rooms

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Went to the Sports Bar for lunch but they close between 2-430PM

    Location was great. Rooftop pool and lounge was a great place to hang out and relax. Staff was very friendly

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    The overall stay was very pleasant, would book again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    The construction around the property

    The property itself was very nice however the area around was a little confusing especially because there was construction.

    Stayed in September 2024

Showing 1 – 25

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