Nothing

Facilities were really very good

Stayed in May 2024

The mattresses were too thin and the breakfast was subpar compared to the other 4 Home2suites we have stayed at. No eggs, no breakfast meat?

Everyone was very helpful and friendly

Stayed in April 2024

Fridge door opened the wrong way..

We had to switch rooms .both were clean and nice.breakfast was hot and freash.omar at front desk was always happy and helpful. We stayed twice now and are hopeful we will be back again.

Stayed in January 2024

Very nice stay with clean facilities. Pool was nice, used grill for dinner. Comfortable and spacious room. Breakfast was great. Evening staff was so nice.

Stayed in February 2024

The area around the swimming pool could use some updating and some climbing plants in the existing pergolas for shade. The pan that was provided with the induction stovetop was very small since we are a family of 5…but we made it work. I hadn't realized that the place was so far away from most touristic sites which is difficult of you don't have a car.

The rooms were new and very clean. Staff was friendly. Breakfast was good for American standards.

Stayed in August 2023

Location is convenient for access to the southern part of the Everglades and our subsequent journey to the keys, but there is not much in the immediate vicinity of the hotel, which is surrounded by busy roads.

Good sized room. Spacious and well equipped. Clean.

Stayed in August 2023

Credit card charged day before arrival. Then a $20.00 charge during stay with no explanation. Receipt showed original charge only. No receipt for second charge.

Large room and comfortable bed.

Stayed in July 2023

The fact the pool closed to early.

Everything was amazing. Breakfedt was great.

Stayed in July 2023

I went to do laundry and loaded in the soap and clothes and the coin machine was jammed. I went and ask the front desk for help and they said they already knew that it was jammed and not to use it! I said well my clothes are loaded in and soap too i asked if they could open the coin m achine snd they said no only maintenance can and they were there. They said to use a different machine. I said why isn't there a sign on it then if you already knew? If you had put a sign on it I would have used a different machine. Now I've wasted my soap. They then put up a sign and replaced my soap for me. Over all this was an inconvenience but they stay was amazing. It was just time consuming and annoying that the two working the front counter knew about the issue but were just talking away and didn't do anything until I said something.

The breakfast was great!

Stayed in June 2023

nothing

very comfy beds

Stayed in June 2023

There were only 2 lounge chairs by the pool The pool deck was covered in bird and animal feces

Stayed in May 2023

pool gym breakfast nice size refrigerator in the room.

Stayed in May 2023

we loved our stay.

check in was easy. there were no hidden fees. the room was clean when we checked in and was continually cleaned, bed made and fresh towels every day. the shower was large, had plenty of hot water and water pressure. there was clean dishes and silverware, a coffeepot, glasses. the wifi was good. the tv was new and we could use our firestick on it or get many channels. the bed and pillows were very comfortable. and it was pretty quiet. the pool was nice. breakfast was incredible: omeletes, egg sandwiches, oatmeal,waffles, cold cereal, juice,coffee. and coffee all day long was available.

Stayed in May 2023

nothing

friendly service

Stayed in March 2023

Complicated setup for wifi, but the staff helped

Equipped kitchen with a larger fridge (when compare to other hotels)

Stayed in March 2023

loved the home from home facilities in the room ie fridge/freezer and coffee facilities. loved having the sofa to chill out on. we made use of the desk facilities. plenty of sockets to charge all our gadgets.

Stayed in March 2023

Room Felt moist the whole time. Floor felt wet all the time, musty smell.

Lots of room, clean, dog friendly, nice options for breakfast. Friendly staff, recycling 👍🏻beds where pretty comfortable

Stayed in January 2023

The floor of the room was very sticky and the breakfast was too limited in options

The place was in very good location near to shopping and restaurants

Stayed in December 2022

The hotel and staff were very good, however Booking.com staff were totally unhelpful after I accidentally booked a room with a non cancellation policy. Despite multiple calls and emails a received no service or solution from booking.com and will never use your website again. I didn’t need to change my reservation in the end so it didn’t matter that was booking wasn’t flexible, but you need to have a simple method for customers to correct booking errors, such as a 24 hour cooling off period

Stayed in October 2022

it was just fine for a night.

close to the keys. one night stay on our way from the airport to our beach house

Stayed in July 2022

Everything was great!

Very clean hotel

Stayed in June 2022

There was a modely smell throughout the thst came and went

Overall hotel was nice and close to many things

Stayed in May 2022

no breakfast other than breakfast sandwiches & too ripe bananas

Stayed in February 2022

When we arrived someone was outside smoking weed.. next The floors and walls were beat to hell and back. You can tell Hilton spent money to make the place look good but the people staying or maintaining the property don't care. Mold was growing in the shower along with hair in the drain. The front desk was rude and uncaring. They have two buildings one for True and one for h ome 2

Location Location only

Stayed in February 2022