Reviews of SF Central Hotel
1707 Market Street, San Francisco, CA 94103, United States

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWas located close enough to the city center
Staff tried to say we only paid for on night and woke us up in the morning (we paid for three). The rooms did not resemble the pictures The lock on the bathroom didn’t work The other tenents were not very friendly Also told us on the day there was a deposit when it did not say that prior to booking. Advertised as a hotel is a motel at best The key cards stopped working twice
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe room
Had no ice The broken couch
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewConvenient location with parking at a good price
Rooms (ie furniture ) could use a little updatring.
Thank you for being a loyal guest and choosing us during your visits to San Francisco. We’re glad you enjoy our convenient location and parking value. Your feedback on updating the rooms is appreciated and will be considered as we continue improving SF Central Hotel.
Thank you for being a loyal guest and choosing us during your visits to San Francisco. We’re glad you enjoy our convenient location and parking value. Your feedback on updating the rooms is appreciated and will be considered as we continue … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewIt was spacious
Beds were to close to the restroom
Thank you for your review. We’re glad you found the room spacious, and we appreciate your note regarding the bed placement near the restroom. Your feedback helps us improve for a more comfortable stay.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNot in use elevator Dirty exterior areas and floor
Thank you for your feedback. We apologize for the condition of the elevator and cleanliness of the exterior and flooring. Your comments have been shared with our maintenance and housekeeping teams for immediate attention. We appreciate your input as we work to improve the guest experience.
Thank you for your feedback. We apologize for the condition of the elevator and cleanliness of the exterior and flooring. Your comments have been shared with our maintenance and housekeeping teams for immediate attention. We appreciate your… Show more
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in March 2025
Verified revieweverything
Thank you for your kind words! We're happy to hear everything was well during your stay. We hope to see you again at SF Central Hotel!
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewAbsolutely nothing
This place was disgusting and dirty and nothing like the photos. It was a fleabag motel. Absolutely swindled. I did not feel safe with my family. We had to barricade the door.
We’re truly sorry to hear about your experience. Your concerns about cleanliness and safety are being taken seriously and shared with management for urgent attention. This is not the experience we want for any guest, and we regret that we did not meet your expectations during your stay.
We’re truly sorry to hear about your experience. Your concerns about cleanliness and safety are being taken seriously and shared with management for urgent attention. This is not the experience we want for any guest, and we regret that we d… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewConvenient on market Street and trolley car. Channing staff were friendly.
Room not cleaned every day as per policy and I was staying 7 nights. Had to ask for fresh towels.
Thank you for your feedback. We’re glad you found our location convenient and our staff friendly. We apologize for the housekeeping oversight during your extended stay—your comments will help us improve our service consistency. We appreciate you choosing us and hope to provide a better experience next time.
Thank you for your feedback. We’re glad you found our location convenient and our staff friendly. We apologize for the housekeeping oversight during your extended stay—your comments will help us improve our service consistency. We appreciat… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe staff were nice
It was basically a building site in the worst part of San Fran. Felt horrendously dirty, I ended up getting an infected foot. There were pigeons outside my door. Do not stay here.
Thank you for your feedback. We're sorry to hear about your experience. Cleanliness and guest safety are priorities, and your comments have been shared with our team for immediate review. We're glad you found our staff friendly and regret that the stay did not meet your expectations.
Thank you for your feedback. We're sorry to hear about your experience. Cleanliness and guest safety are priorities, and your comments have been shared with our team for immediate review. We're glad you found our staff friendly and … Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewLocation, service, clean room,
Security deposit was needed for check in
Thank you for your kind feedback! We're glad you enjoyed the location, service, and clean room. Please note, the security deposit is a standard policy and is fully refundable 1–5 business days after checkout. We hope to welcome you again soon!
Thank you for your kind feedback! We're glad you enjoyed the location, service, and clean room. Please note, the security deposit is a standard policy and is fully refundable 1–5 business days after checkout. We hope to welcome you agai… Show more
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewRude
Bob attentiveness
Thank you for your feedback. We’re sorry to hear about your experience and will address this with our team to ensure better attentiveness and professionalism moving forward.
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewLocation
Rude employees, lots of hookers.
We’re sorry to hear that your experience did not meet expectations. We take guest feedback seriously and are continually working to improve both our service and the overall environment. Thank you for sharing your thoughts.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNothing
They confirmed my reservation days ago and then called to cancel the day of. They said they’re sold out but it’s too awful of a motel for them to be sold out. Something fishy is going on there
We sincerely apologize for the inconvenience and frustration caused by the cancellation. Overbooking situations are rare but can happen, and we understand how disruptive this was to your plans. Your feedback is valued and will be shared with our team to improve future guest experience.
We sincerely apologize for the inconvenience and frustration caused by the cancellation. Overbooking situations are rare but can happen, and we understand how disruptive this was to your plans. Your feedback is valued and will be shared wit… Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewLocation and big room, coffee in the room, restroom, big bed.
I had to ask for a room service twice... Some of the personel wasn't nice and supposed to really hurt with services and talking to guest (me). Noises in the night. Dark in the room.
Thank you for your feedback. We're glad you appreciated the location, room size, and amenities. We're truly sorry to hear about your experience with our staff and room conditions. Your comments are important and will be addressed to improve the overall guest experience.
Thank you for your feedback. We're glad you appreciated the location, room size, and amenities. We're truly sorry to hear about your experience with our staff and room conditions. Your comments are important and will be addressed to… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified review