Reviews of Sheraton Gateway Los Angeles Hotel 4 stars
6101 West Century Boulevard, Los Angeles, CA 90045, United States
#206 of 405 hotels in Los Angeles
Guests' ChoiceReview score
Based on 2980 hotel reviews
7.9Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.8
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Facilities
8.1
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Staff
8.4
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Value for money
7.6
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Free WiFi
8.1
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Reviewed: 29 August 2025
Angela
United States14 reviews1 helpful vote8.0“Great stay next to airport I wish the store was open 24/7”- • Leisure trip
- • Family with young children
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
When my husband came to pick my son and I up...the hotel staff eagerly waved him over but when he told them he was here to pick up family, they apparently lost all excitement and just said "move over there".....that wasn't very nice
The man working at Costero is awesome. We ate there twice during our stays and he was super friendly knew his job well!
Stayed in August 2025
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Reviewed: 26 August 2025
Kimberly
United States80 reviews7 helpful votes9.0“Very convienent.”- • Leisure trip
- • Couple
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
It's always tough to get there at the same time as a big group. They could have used a few additional employees to help check in process to go faster. Parking prices are exhorbitant.
Location near the airport is ideal. Shuttle from the airport is one of the main reasons we've stayed here repeatedly. The restaurant pick-up option is really nice. Great menu options. With Valet parking to be so expensive there is a decent parking lot nearby.
Stayed in August 2025
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Reviewed: 20 August 2025
Ron
New Zealand8 reviews8.0“Enjoyed my stay . Quality sleep on a good bed.”- • Leisure trip
- • Solo traveller
- • Traditional Room, Guest room, 1 King
- • Stayed 1 night
nothing
Good room
Stayed in July 2025
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Reviewed: 19 August 2025
Ann-marie
United States6 reviews9.0Superb- • Business trip
- • Family with young children
- • Deluxe Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
No parking
Very comfortable and clean.
Stayed in July 2025
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Reviewed: 12 August 2025
Cheryl
United States7 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Traditional Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Longer breakfast hours
Club room closes for breakfast too early
Stayed in August 2025
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Reviewed: 10 August 2025
Paul
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
The aircon unit was dripping in the night, which interrupted our sleep. Also I booked breakfast but the hotel told me I had not, which resulted in me having to pay for breakfast as they refused to provide a breakfast voucher.
Convenience and comfort.
Stayed in July 2025
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Reviewed: 7 August 2025
Tisha
United States1 review9.0“was there in lax for a short business trip”- • Business trip
- • Solo traveller
- • Traditional Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
shuttle bus was crowded
location
Stayed in August 2025
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Reviewed: 6 August 2025
Sacha
Haiti80 reviews31 helpful votes8.0“Get ready to pay money.”- • Leisure trip
- • Family with young children
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
I find everything inside the hotel to be quite expensive. From a basic breakfast buffet to a la carte menu to even a bottle of water, the prices are exorbitant. The WiFi is not free unless you’re a Bonvoy member. And the tip of the iceberg is that they automatically charge 20% gratuity on everything inside the hotel. It’s crazy.
A conveniently stay located inside the airport and with shuttle services
Stayed in August 2025
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Reviewed: 6 August 2025
David
Japan31 reviews2 helpful votes8.0“Great hotel near LAX, very good for a layover.”- • Leisure trip
- • Family with young children
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
There was no easy place for us to load and unload our car that was near the hotel. The coffee maker in the room also needed cleaning.
Nice hotel right in front of LAX. There was a nice pool and gym available. We had booked a package that included breakfast. The was buffet style and had a good mix of quality foods. The room was large and had a nice sofa that fits two people. Shuttle bus ran often and it was quick to get to the airport.
Stayed in August 2025
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Reviewed: 5 August 2025
Rani
United States4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
Bed was not queen size
Location
Stayed in July 2025
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Reviewed: 3 August 2025
Ruth
United Kingdom26 reviews7.0Good- • Leisure trip
- • Family with young children
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
Had booked 2 adults and a 12yr old with breakfast included via booking.com On arrival from return flights, we were only alkocated 2 x breakfast vouchers at check-in, even though I showed the booking for 3 and that breakfast was included. We were told it would be OK to take out daughter to breakfast buffet. It was a late check-in so i didn't query further. At breakfast, we had the embarassing situation where we were challenged, in front of other guests, about our daughter's breakfast, all while we were sitting and eating. The restaurant manager (Loreen) eventually resolved this, after main reception manager did not, once I showed her our booking and explained this was a really uncomfortable situation during breakfast. She went out of her way to help us. Combined with being charged the holding deposit twice, the overall experience wasn't ideal. All resolved in the end - but with so many other hotel options along that strip, we wouldn't return. Stayed in the Sonesta up the road on our outbound flight, and much preferred!
Location to LAX airport. Generally comfortable - a little tired in areas.
Stayed in July 2025
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Reviewed: 2 August 2025
Dave
Canada36 reviews9.0Superb- • Family with young children
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Very nice hotel! Great location!
Stayed in July 2025
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Reviewed: 1 August 2025
Kimberly
United States80 reviews7 helpful votes9.0“Super convenient for LAX overnight.”- • Leisure trip
- • Family with young children
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
Floor could have been cleaner. $75 valet cost is very high but probably expected for that area. $24 for less than 24 hours also seems high.
Front desk check in employee was very thoughtful. We also ordered dinner from the restaurant and it was ready for pick up very quickly. Airport shuttle was just as advertised, 20 minute wait.
Stayed in July 2025
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Reviewed: 28 July 2025
Gomez
United States1 review9.0Superb- • Leisure trip
- • Couple
- • Traditional Room, Guest room, 1 King
- • Stayed 3 nights
The fire alarm going off with a hot shower.
Room was clean and very comfortable. The staff were professional and very helpful.
Stayed in July 2025
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Reviewed: 25 July 2025
Hyungsuk
South Korea5 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
Parking is very expensive. Valet mandatory $80+ per day. If you have a problem with the Wifi, you will be redirected to the tech support which is hard to communicate due to the low voice volume.
Staffs were very skilled and kind. Facilities were well maintained, (clean and new)
Stayed in July 2025
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Reviewed: 21 July 2025
Francisca
Chile13 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
They told me the breakfast was until 11 and it was until 10, and I almost didn´t had anything to eat. But that was it...
The hotel as a whole was really nice. The Gym, the restaurant and the room where nice and I really enjoyed them. It was what I expected.
Stayed in July 2025
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Reviewed: 21 July 2025
Laura
Mexico27 reviews1 helpful vote8.0“I had a positive experience, mainly due to the staff's kindness.”- • Leisure trip
- • Family with young children
- • Traditional Room, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
It was clean
The staff and the breakfast
Stayed in July 2025
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Reviewed: 13 July 2025
Anthony
Australia24 reviews1 helpful vote8.0“Suited our needs with easy access to Venice beach, LAX.”- • Leisure trip
- • Couple
- • Deluxe Room, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
Prices in the cafe and gift shop.
Close to LAX
Stayed in July 2025
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Reviewed: 28 June 2025
Juan
Panama1 review1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Traditional Room, Guest room, 1 King
- • Stayed 2 nights
charge for parking.
location , cleaness
Stayed in June 2025
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Reviewed: 28 June 2025
Pamela
Australia39 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Comfortable bed and very nice room. I like the fact that they have a pool and spa.
Stayed in June 2025
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Reviewed: 25 June 2025
Ilan
Israel12 reviews8.0“Convenient for a night close to airport”- • Leisure trip
- • Solo traveller
- • Traditional King Room with Tub - Mobility/Hearing Accessible
- • Stayed 1 night
- • Submitted via mobile
Food at restaurant can be improved
Rooms are comfortable, shuttle services is convenient
Stayed in June 2025
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Reviewed: 23 June 2025
Zorinavida
Australia17 reviews2 helpful votes8.0“Very close to airport, clean, comforts stay”- • Leisure trip
- • Couple
- • Deluxe Room, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
Apart from the restaurant on site , no near fast food or other restaurant
Location - vert close to airport and free shuttle
Stayed in May 2025
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Reviewed: 21 June 2025
Murray
Australia6 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Traditional Room, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Expensive bar food and aging building
The gym, pool and spa were great
Stayed in June 2025
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Reviewed: 28 May 2025
Trevor
Australia7 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Room, Guest room, 1 King
- • Stayed 1 night
Room smelled a bit Musky and carpet seemed a bit dirty
Location, Shuttle to and from airport, Staff were friendly
Stayed in May 2025
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