Location to uptown

Stayed in August 2025

Elevators took to long and only one worked every time I used them

Clean and customer service

Stayed in July 2025

It was a little troublesome to navigate. Maybe a layout map in the room would help.

Clean, easy access, staff was always very helpful.

Stayed in July 2025

I want to say a special thank you to Landon, Auria, Valerie, Seth, Alyssa, Jessica, Bayu, Rashawn, Jake and the rest of the crew in the & More cafe for taking such good care of me. They had a big job on their hands with the event at the venue and they were superstars!

Stayed in July 2025

More options, breakfast, and dinner should be included in the overall price of the room

The staff and the room

Stayed in May 2025

My husband wanted to be able to turn the air down lower.

It was connected to the BJCC. That was very convenient.

Stayed in April 2025

The check in line was almost out the door with 2 desk attendants. The escalator in the lobby was very loud ( mostly squeaking). The ac was on 68 but it felt like at least 75in our room. The elevated rate because of a stallions have made it not worth the price. The hotel clearly had a time it was big and beautiful...unfortunately that looked to be 30 years ago.

Location

Stayed in April 2025

Over all the hotel was ok but a bit over priced no microwave in rooms. The food in restaurant downstairs lobby was mediocre at it's best The escalator wasn't working on the day of checkout so it had to be used like stairs, and let me just say a long flight of stairs, luggage, and asthma wasn't a good time.

Stayed in March 2025

Lots of walking lots lots of space to walk through the directions Not many options to eat no room service could never get in the bar The traffic noise from our room was loud. We were in 1652.

Went to games at BJCC which was very convenient we went both days. Hotel Anena were connected skywalk all under the roof Parking was great under roof connected

Stayed in March 2025

I did not like at all that the temperature in the room could go no lower than 68. That is much too hot for most people. Also, our room view was terrible. I do understand that it was a busy weekend, but we paid almost $1000 for two nights to have a view of the interstate and a roof. Lastly, the parking situation left a lot to be desired. I was basically told that I was on my own and that there was no valet parking or assistance with our luggage or anything like that. For the price we paid that’s unacceptable.

Convenient location, friendly staff, cleanliness, good breakfast options, bed and pillows were comfortable. Shower was nice and hot with good pressure.

Stayed in March 2025

The availability of food

The room.

Stayed in February 2025

New design of the bathroom was not for double guest. No toilet seat and not enough counter space.

Location

Stayed in December 2024

The staff was very nice, professional and knew.

Stayed in November 2024

Cleanliness in the bathroom. The bathroom door had dirt and make up on it.

The bed was super comfy and staff were extra friendly. Free bottles of water in the room was nice.

Stayed in November 2024

Small area of the floor had water seeping through.

Location! Connected to BJCC.

Stayed in November 2024

The coffee employee during the afternoon was extremely rude. Ignored me and kept talking to someone else and cussing the whole time. Made me feel like I was bothering her and only got bottle of coke not even a coffee.

Location and comfort

Stayed in November 2024

Breakfast not included, no pool, small workout facility. Strange balloon area in lobby with dusty balloons, smelled like condoms when walking by bc of the rubber.

Convenient next to BJCC. Front desk friendly.

Stayed in August 2024

Road noise from highway, room 760

Stayed in September 2024

It ws a little odd that there was only one open entrance, but I guess it's for security.

The bed was amazingly comfortable. The room was spacious and clean. We liked that we could take an elevated, covered walkway to the Legacy Arena. Also the Uptown area with several restaurants was in easy walking distance.

Stayed in August 2024

No ironing board, iron, refrigerator or microwave was in the room. We were disturbed by the noise coming from the construction crew at about 6:20 am.

The bed was comfortable. Bottle water was in the room for us. The room was clean.

Stayed in August 2024

I didn’t like that my room wasn’t ready, and didn’t offer anything better, but instead down sized and kept the rate the same,BS.

The location was good for what I needed.

Stayed in July 2024

I really didn’t have anything major i didn’t like besides waiting on my car when i checked out because valet was so backed up

It was very close to the BJCC, the hotel staff was very nice!!! Valet , the bar staff were excellent also!

Stayed in July 2024

We had to walk all the way to the dining area to use the microwave

The location was close to every place we were going! Very beautiful & clean throughout the building.The staff was extremely friendly & helpful

Stayed in July 2024

The process for purchasing the breakfast buffet was confusing and not communicated very well. You walk in to the lobby and the first thing you see is where the plates and utensils are. Once you start filling your plate then you are told to eat breakfast you must first go all the way down to the coffee shop to purchase it. This old be solved with better signage or allowing for purchases at your table. There was also no option for decaf coffee at breakfast. The food was good but a little pricey at 18.00 per person.

It has recently under gone a renovation so the property was clean and fresh. The staff was very attentive as well.

Stayed in May 2024