Reviews of Sheraton Edison 4 stars

The beds were kind of low and I needed the matress to be thicker. It was too shallow

I think at the moment of booking I skipped information about what each room included. I desperately needed a microwave in my room. I had to go to the lobby but it was a bit uncomfortable since the available microwave was located near a small shop. So, if I wanted to warm some food, I had to wait for customers to go out this littel space.

Size of room was good

Beds were uncomfortable, air wasn't working when we got there the whole floor needed to be fixed so it took a lot of time to get cool in there while we needed to get ready.

Nothing same as any other hotel. Nothing special about the Sheraton.

The fact that I had the hotel hold on to an extra $100 just in case. Also to charge room taxes. A bunch of crooks if you asking me.

Didn't stayed canceled 24 hrs before

Staff is really friendly and helpful.

The hotel experience was good overall, but there was an issue with the breakfast inclusion. Our booking stated breakfast for three, yet at check-in, we were informed it wasn’t included. After showing our reservation, they gave us a voucher for two adults only, and we had to pay for our child’s breakfast. This was disappointing because the booking advertised ‘kids stay free.’ Clearer communication would help avoid confusion

Easy access to 95

Arrived at 10 pm on June 20. The noise of your boys screaming in the ping pong area adjacent to the lobby made check in difficult. Apparently a family event hosted at the hotel that evening. Checked into only available room, it was handicap accessible, but not requested - ok we just needed a bed for the night traveling to CT. The room A/C was on heat when we arrived. I adjusted the thermostat / but it never cooled down the room. Use the shower and the faucet handle fell off in my hand. Try to use the coffee maker to make a cup of coffee to take away, but could not find any plug-in for the coffee maker where the coffee stand was located. Checked the walls behind the TV. There was no signage, indicating where you could plug it in. By 8 am we could not take the hot room any longer and checked out. Another couple in the elevator coming down mentioned that they also had problems with the thermostat in their room. I mentioned it to the very accommodating gentleman who had checked us in at 10 PM and was just getting off his shift at 8 AM.

The property and professional staff exceeded my expectations. It was safe, clean and a great value. Sometimes when a hotel is inexpensive its cheap- this was also a solid hotel.

It could have been updated a bit more, but everything was clean and worked well.

I had both dinner and breakfast. Both meals were good. The room was very comfortable. I enjoyed my stay and will be returning.

I didn't get a wifi code.

Room smelled like cigarettes the hotel staff refused to switch room. Was sick and throwing up from the strong smell of cigarettes.

The ac doesn’t work and the restroom want clean

Maybe cleanliness

The mattresses were very soft and were very uncomfortable. The housekeeping staff had thrown away my shaving razors. Although it was very busy, there was usually one staff member at the reception. The location was also bad. There wasn’t even a foot path to the closest restaurant.

Location was ok for the purpose of my trip

The bed wasn’t properly made. Rumpled bed linen and pillows cases. This is the worst bed making I have seen in a hotel of this size