11191 Clay Road, Energy Corridor, Houston, 77041, United States of America
#249 of 435 hotels in Houston
Guests' ChoiceBased on 30 hotel reviews
8.0Cleanliness
8.8
Comfort
8.9
Location
8.5
Facilities
8.2
Staff
8.6
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 6, 2024
Adriana
United States of AmericaAc was kinda loud
Everything was clean and comfortable
Stayed in May 2024
Reviewed: January 2, 2024
Ione
United States of AmericaThat the breakfast was close. And there was little to no staff
Breakfast was close. Hotel was really nice tho
Stayed in January 2024
Reviewed: October 21, 2023
Kristina
United States of AmericaThat the bar was closed and you had to pay 10 for breakfast
Clean and comfortable
Stayed in September 2023
Reviewed: October 9, 2023
Shirley
United States of AmericaPaying additional $$ for breakfast
I was disappointed to learn that you had to pay additional $10 to have breakfast. I have stayed in many hotels and have NEVER been charged extra for breakfast.
Stayed in October 2023
Reviewed: May 11, 2024
Sherry
United States of AmericaOnly thing I didn't like was the extra $10 charge per person for breakfast
Room and hotel facilities were lovely and comfortable.
Stayed in May 2024
Reviewed: April 18, 2024
Erlene
United States of AmericaBathroom small..
Very nice hotel.. Great for overnight and longer stay..Bathrooms were a little smaller, but accommodating
Stayed in March 2024
Reviewed: February 9, 2024
Albert
United States of AmericaI had hot water in the sink ! None in the shower at all !
Breakfast was decent !
Stayed in February 2024
Reviewed: January 10, 2024
Jessa
United States of AmericaThe shower was defective, good thing we were able to request and transfer to another room.
The location. It is near some restaurants and a coffee shop. The size of the room is just okay. But we expected more on the overall look and feel, since we experienced staying at Four Points in a different location which I would say, a lot better.
Stayed in January 2024
Reviewed: November 7, 2023
Victor
United States of AmericaThere was a funny smell in the room upon check in
Very affordable room
Stayed in September 2023
Reviewed: October 31, 2023
Diana
United States of AmericaI left something in my room and it never showed up.
Everything was ok
Stayed in September 2023
Reviewed: October 20, 2023
Jasmine
United States of AmericaThe overall cleanliness of the room wasn’t the best. The shower also leaked during and after use.
Decent place to sleep and rest for one night. Location was ok.
Stayed in September 2023
Reviewed: September 26, 2023
James
United States of AmericaHad to wait three hours to get the room cleaned on the second day
Location, cost
Stayed in September 2023
Reviewed: September 26, 2023
Martha
United States of AmericaSeveral small things were not right, but the biggest one was that they charged for my room twice and did not respond to my calls. They keep saying that someone will contact me, but they never did. Very disorganized.
The staff was nice on site.
Stayed in September 2023
Reviewed: September 20, 2023
Jonathan
United KingdomThe bar was closed. No food, no drink.
Stayed in September 2023
Reviewed: August 19, 2023
Brenda
United States of Americathe door by the pool doesn’t unlock, you have to leave a rock so it don’t close
The parking lot, bedroom and lobby design
Stayed in July 2023
Reviewed: April 25, 2023
Christopher
United KingdomSeveral things - As soon as I arrived the receptionist stated that there was no drinking water available and she could not estimate if there would be any arriving the same week. Fortunately there was a small shop a block or so up the road. For the first time in 40 years I had to ask to change my room - The first room was next door to a group partying, banging on the connecting door, screaming and singing (the connection door probably made it all much worse) - after 3 hours I asked the Hotel to change the rooms as it was clear to me that they were unlikely to quieten down. Whilst I accept the Hotel cannot determine how their guests behave and the hotel accommodated my change of room also apologising, it took it upon themselves to charge me $40 dollars for the privilege. This implies I was being fickle. My colleague (female) was approached when she was trying to go into her room by a drunk trying to come in with her. Our team (three of us) made sure she got someone to escort her to her room each day to be sure she was safe. There was a bar. Upon going to pay, the machine refused my card. I was told its not likely to be my card (I checked and it was not the card) as this happens all the time. Fortunately I did have the cash. This appears to be a minimally staffed hotel and has definitely seen better days. Whilst it could be improved with a little TLC and better staffing and supplies, the hotel and staff give the impression no-one cares. I suggest if the above does not matter to you, then its fine, else stay away. Unless I have no other option I will not be staying there again and to be honest, this experience alongside a the last couple of Hiltons I have experienced in the UK is casting doubt on the Hilton's in general.
Room size and layout OK. Location was good for me.
Stayed in April 2023
Reviewed: February 23, 2023
Hood
United States of AmericaThe location was perfect. The staff was very friendly and had great customer service.
Stayed in February 2023
Reviewed: March 18, 2024
Lamonica
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: October 13, 2023
Farida
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: September 22, 2023
Edzza
PhilippinesThere are no comments available for this review
Stayed in September 2023
Reviewed: January 8, 2024
Martin
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: December 12, 2023
Shanika
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: October 17, 2023
Trena
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 16, 2023
Kevane
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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