Windows needed to be cleaned in the rooms

Very cozy and comfortable. Came for the Coldplay concert. They were running a shuttle for $10 per person. They made the experience so easy and enjoyable. The employees were so nice too!

Stayed in July 2025

Everything was really great

The complimentary transportation to various restaurants was unexpected and really convenient.

Stayed in March 2025

Rooms a bit small but no big deal

Staff exceptionally friendly and helpful.

Stayed in May 2025

The breakfast food wasn’t the best and service was slow in the morning for the cost. Complimentary breakfast would have been great and less work on their end to staff.

The complimentary transportation was very helpful and saved us so much in Uber fees. The drivers were so friendly! The location was great, a 8-10 minute drive from downtown. The beds were very comfortable, the gym was huge so you didn’t feel crowded with others in there with you.

Stayed in March 2025

Can't say there was anything I didn't like.

Comfy room, love the bar, hot tub perfect, kids loved the pool.

Stayed in March 2025

We went to our room and discovered the heater made a loud noise while running. I recorded the sound and went back down to the concierge desk. She listened to the recording, apologized and proceeded to give us a new room that was quiet and very comfortable!

Stayed in November 2024

Execptional experiance with the reciption, room service and resturant staff making me feel at home.

Stayed in September 2024

Everything was great

Hotel was very clean. Staff was very friendly and responsive to all our needs. I will definitely stay here again and recommend it to all.

Stayed in July 2024

We found ourselves here because we were camping and caught in a tornado… everything we had was soaking wet including the clothes we were wearing. The staff was so friendly and accommodating to us by bringing us robes and water bottles. We really appreciated the kindness in light of a stressful and hectic situation that we had just been through. I would absolutely stay here again, hopefully for enjoyment next time.

Stayed in June 2024

The room was clean and comfortable. The bed slept well. The staff were friendly and very accommodating. We had forgotten toothpaste and someone ran us up some on our first night. To the gentleman that made us coffee after hours — THANK YOU!

Stayed in June 2024

We weren't given layout of hotel or list of amenities when we check in. No ready made hot coffee unless you pay Starbucks prices.

Spacious room. Comfortable bed, really hot shower. Staff is incredibly friendly and gave us discount to nearby restaurant.

Stayed in May 2024

Nice locations with bikes available outside hotel to rent.

Stayed in March 2024

Disappointed that coffee and breakfast was not included for that price!

Staff, room & location

Stayed in March 2024

But when we we’re looking for buffet breakfast lady from Starbucks said that we are not allowed to eat because we are not Platinum members ( it was really unfriendly). Then I went at the front desk and they said to pay 15$ and I can have a breakfast. We had a delightful breakfast. But if we would believe those lady from Starbucks we wouldn’t have such a good food.

The location is good. Swimming Pool was really comfortable.

Stayed in January 2024

No complaints!

We have stayed at this location once or twice a year since 2020. We are always very pleased and that's why we keep coming back! 🙂 Specifically: it's very clean, beds are comfortable, it's easy to get to but not in a loud area, water pressure is excellent, the pool is very nice, there is a Starbucks downstairs in the morning when we need it, the staff is always friendly and efficient.

Stayed in December 2023

There was a green light that blinked from the fire alarm. Some white tape was trying to cover it but did little to help.

The burger I had from the bar was excellent!! As for the room, the shower was great, with extremely hot water and good pressure!

Stayed in January 2024

The bathroom tiles were coming up and not secured to the floor.

The food was amazing. We had dinner and breakfast and I was pleasantly surprised. Good customer service and food was seasoned well. Nice environment.

Stayed in November 2023

Very expensive

Close to the event we went for

Stayed in October 2023

When we arrived check in was quick and easy. The entire staff was courteous, and all had a smile on their face, and all would greet us with a good morning or good afternoon. The room exceeded our expectations. was very clean and comfortable. We ate dinner Friday at the bar. We had the fish dinner. My wife and I Split the meal as it was a large fish filet. The meal was delicious. The bar staff was excellent. Saturday night we went to the Ohio State Wisconsin game. After the game we went to the bar area and ordered the cheese curds. They were the best we ever had. The chef came out and checked to see if they were good. that was nice of him. We ate breakfast both mornings we were there. The breakfast was very good. If we ever come back to Madison we will stay here again

Stayed in October 2023

If there was a shuttle to take you back and forth to the Alliant Center for the Quilt Expo, I was not aware. That would have been the thing that pushed this stay over the top.

Great food and was hot.

Stayed in September 2023

Low staffing so had to request room to be cleaned daily and that is not normal Sheraton service

Stayed in August 2023

Hours of restaurant operation

Proximity to venue

Stayed in July 2023

No business center in which to print documents

Great location, comfortable, friendly, and clean.

Stayed in May 2023

the staff was very pleasant, the room was clean & very comfortable. Pricey but worth it

Stayed in April 2023