Reviews of Sheraton Mesa Hotel at Wrigleyville West 4 stars
860 North Riverview, Mesa, AZ 85201, United States
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe ac was on when we got to the room.
Parking
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewGreat location, clean
A bit pricey
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff was wonderful, view was great and sitting by the lagoon in the evening was very relaxing
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe view from the room
Can't think of anything
Hello, thank you for taking the time to leave us a positive review. We are delighted to know that you enjoyed your stay with us and we look forward to welcoming you back for another great visit!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewHello, thank you for leaving us a positive review! We're happy to know you enjoyed our amenities, the relaxing atmosphere, and helpful staff. We look forward to welcoming you back for another great stay!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe electrical was out of sync. In order for my phone to charge the lights had to be on. This meant I had to sleep all night with a light on. Not a great experience.
Fix the outlets on the charging station on the night stands
Hello, thank you for sharing your experience. We apologize for the inconvenience with the outlets and understand how disruptive that must have been. Your feedback has been shared with our maintenance team to be addressed promptly. We hope to provide you with a much smoother stay next time.
Hello, thank you for sharing your experience. We apologize for the inconvenience with the outlets and understand how disruptive that must have been. Your feedback has been shared with our maintenance team to be addressed promptly. We hope t… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were very friendly, helpful and polite
Nothing
Hello, thank you for your kind words! We're delighted to hear our staff made your stay enjoyable, and we look forward to welcoming you back again soon!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewSheraton stay, as expected. Decently cleaned for a hotel (I know staff is limited on time per room) . Good location
Front desk staff wasn't present & had to wait a few minutes, this isn't a big deal. However when Chris arrived I was completely ignored & just glossed over me, a single female who had been waiting prior, to try to help the gentleman behind me. Like I said he was a gentleman & informed him I too was waiting to check in. I wouldn't have been bothered as much as it did if I hadn't been standing so close to the front desk & right in front of Chris & had made eye contact with me.
Thank you for sharing your experience. While we're glad you enjoyed our location and cleanliness, we sincerely apologize for the way your check-in was handled. We appreciate you bringing this to our attention, and we'll address this with our team to ensure that every guest is greeted promptly and acknowledged. We hope to provide you with a much smoother experience on your next stay.
Thank you for sharing your experience. While we're glad you enjoyed our location and cleanliness, we sincerely apologize for the way your check-in was handled. We appreciate you bringing this to our attention, and we'll address this… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe property is nice and I like how they are renovating the rooms and painting the building
I was very disappointed about how the inside bar is not open at 11 am no more and the hotel makes their guests go outside to the outside bar and it’s so hot outside it was miserable the bartender said we were the only guest that he had for the day I will never come back here again until this changes back
Thank you for your feedback. We're glad you appreciate the renovations and improvements to our property. We're sorry to hear of your disappointment with our recent changes. Your comments are valuable and will be shared with our team as we review our operations. We hope to have the opportunity to welcome you back in the future under better circumstances.
Thank you for your feedback. We're glad you appreciate the renovations and improvements to our property. We're sorry to hear of your disappointment with our recent changes. Your comments are valuable and will be shared with our team… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery clean and employees very helpful.
Hello Cristina, thank you for your feedback! We appreciate your positive review, and we will be sure to share it with the rest of our staff. We are glad you enjoyed your stay, and we look forward to welcoming you back again soon!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI stay at this location frequently , and the beds are very comfortable. 10/10! Beautiful view of the lake.. Great lighting throughout the room, and a nice sized desk for work..or, homework.
I have no "dislikes" for this stay..
Hello Claudia, thank you for the excellent review! We're thrilled to hear you enjoyed the lake view and the comfortable bed. We appreciate your continued loyalty and look forward to welcoming you back soon.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewPartial lake view, very comfortable bed..
There was hair in my shower! 😞 I have stayed at this location several times, and (as a Marriott Member), I have yet to receive a full Lakeview room.
Hello Claudia, thank you for your continued loyalty and for sharing your feedback. We're glad you enjoyed the comfort of your stay, and we sincerely apologize for the cleanliness issue and understand your frustration. We'll be sure to pass this along to our team and hope to better meet your expectations on your next visit.
Hello Claudia, thank you for your continued loyalty and for sharing your feedback. We're glad you enjoyed the comfort of your stay, and we sincerely apologize for the cleanliness issue and understand your frustration. We'll be sure … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewBeautiful property and what a location! Right by the cubs spring training field? So cool!
Hi Paloma, thank you for the great review! We're so glad we could be the highlight of your road trip. Plus, the walking distance to the Cubs spring training field is a BONUS! We hope to welcome you back for a longer stay next time.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewAwesome.
Parking.
Hello :) thank you for the kind words! We're glad you had another great stay with us! We hope to see you again soon!
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewBed and the whole room
Nothing everything was good
Hello Jessica, thank you for the kind review :) We are happy to know that you enjoyed your stay with us! We hope to welcome you back again soon!
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThey charge for a dog when it’s listed on here as no extra charge on here. The staff David was very rude and unhelpful about everything when I asked him about it. They did refund me eventually but David was awful to deal with.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe pool is amazing!
There was a buzzing noise in our room, maybe from the Wi-Fi router???