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  5. Reviews of Sheraton Minneapolis Downtown Convention Center

Reviews of Sheraton Minneapolis Downtown Convention Center 4 stars

1313 Nicollet Mall, Downtown Minneapolis, Minneapolis, MN 55403, United States

#52 of 53 hotels in Minneapolis

Guests' Choice

Review score

Based on 671 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    7.0

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 6 November 2024

    6.0
    The room was okay, the pillows were great .
    • Leisure trip
    • Family with young children
    • Superior Double with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No elevator from the parking garage, therefore no carts could be utilized to transport the luggage . No working air conditioner in my room.

    It was connected to the convention centre.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    7.0
    Consider other options before booking
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    Restaurant kept closing without reason so there were limited food options

    Room had a nice view

    Stayed in November 2024

  • Reviewed: 29 October 2024

    7.0
    Good location to explore the Twin Cities
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Breakfast was OK, but evening meal very limited

    Staff were Great! Good location for public transport

    Stayed in October 2024

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Did not receive room with 2 beds on my reservation. Had to return to desk to get different room with 2 beds.

    Easy check in and check out. Easy access to downtown for walking

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    Forgive the clean.
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Un dia no le hi ieron aseo a mi habitacion.No clean the room some day.

    La ubicacion

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • People with friends
    • Superior Double with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Older/not updated

    Convenient

    Stayed in October 2024

  • Reviewed: 15 October 2024

    6.0
    This stay was pretty great!
    • Leisure trip
    • People with friends
    • Superior Double with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Our air conditioning wasn’t working properly. From what should’ve been “on”, was barely pushing any air out. We had to have a window cracked with no white noise

    Great location. Very modern amenities

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    I would stay here again.
    • Couple
    • Superior Double with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Room was fine - but a few improvements would be to add a grab bar in the tub and a small hand towel holder by the sink. Refrigerator was a bit dated. No microwave. However, it should be noted that the beds were super comfy! Great mattress! 💤💤💤

    The location. We attended an event at the nearby Basilica of St. Mary. The Park: Just across the street was a wonderful meandering park, surrounded by tall apartment buildings, hotels and other businesses. Scattered throughout were tables/chairs/benches, shade trees, beautiful flowers/ landscaping, grassy areas and art !!! Security: on site and present. Felt very safe both inside and outside.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Nice hotel for decent price in downtown Minneapolis
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I wish staff had informed us about the breakfast in The Dome- we missed it because nobody let us know.

    I liked the facility- it was very pretty and clean

    Stayed in September 2024

  • Reviewed: 24 August 2024

    8.0
    I WOULD STAY HERE AGAIN. I WILL PLAN BETTER FOR FOOD NEXT TIME.
    • Leisure trip
    • Group
    • Superior Double with Two Double Beds
    • Stayed 1 night

    FROM WHAT I SAW WHEN LOOKING FOR A PLACE TO STAY, IT LOOKED LIKE THERE WAS A PLACE TO EAT AND DRINK RIGHT IN THE MOTEL, THERE WAS NOT, ONLY FOR BREAKFAST. WE GOT TO THE MOTEL DURING THE EVENING AND ASKED BUT WERE TOLD THAT THE BARTENDER DECIDED TO GO HOME BECAUSE IT WASN'T BUSY. THE MAJORITY OF THE PEOPLE THAT WERE STAYING THERE WHEN WE DID, WERE AT THE METALLICA CONCERT. THE ONLY FOOD OFFERED TO US BY THE MOTEL WHEN WE GOT BACK WAS A SMALL BAG OF CHIPS FOR $5.50. ONE MAN WAS YELLING IN THE LOBBY ABOUT THIS.

    NICE LOCATION, CLOSE TO WHERE WE NEEDED TO BE. EASY ACCESS WITHIN THE MOTEL. ELEVATORS CLEAN, HALLS CLEAN, NO BAD SMELLS. STAFF WAS VERY FRIENDLY AND HELPFUL

    Stayed in August 2024

  • Reviewed: 24 August 2024

    7.0
    Pretty good
    • Leisure trip
    • People with friends
    • Superior Double with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room layout was weird and didn't have straight walls. Kinda felt like an oversized janitor closet became a hotel room. Tub faucet handle was broken too.

    The view in our room was great. Hotel felt fancy.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The tv, only had a couple channels

    The location

    Stayed in August 2024

  • Reviewed: 21 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I think paying for parking was ridiculous

    I liked the location

    Stayed in August 2024

  • Reviewed: 18 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Toilet did not work very well, bed was very comfortable, hard to control the room temp just didn’t seem to regulate .

    Good location

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Good hotel and delicious a la carte breakfast
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights

    My reservation through booking didn't work as planned, even though I had a confirmed reservation. I got there and they didn't have my reservation. I spent half an hour in contact with Booking who said that my reservation was ok. After 15 hours of travel and 1 hour of waiting at reception, I gave up on booking.com and made a reservation directly with the hotel.

    Spacious room and comfortable bed, the shower was also good. Delicious a la carte breakfast, everything very fresh and made to order. great service

    Stayed in May 2024

  • Reviewed: 28 July 2024

    6.0
    Was the best price I could get. But might not stay again for reasons m again due to parking fee and
    • Leisure trip
    • Group
    • Superior Double with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    People staying there for some Rubina rubics cube convention and took up all the seats in restaurant bar.. and multiple were not eating/ drinking. Also one got caught letting underage person drink so they shut down the bar just as we were about to have drinks. I get they are customers as well but to take all the room when not dining was inappropriate. Also sad there was no jacuzzi. And paying $30/night for parking is wrong. Also no drinking fountain to fill up water bottles.

    Location. Also appreciate fridge in room. Appreciated high floor.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    The service at the breakfast was very slow

    Well located to the convention center.

    Stayed in May 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi terrible. Slow, bumped off lots, just a phone trying to find things in city. Not lots of hard wifi demands. Room not very clean.

    Location, quiet

    Stayed in June 2024

  • Reviewed: 27 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    WiFi wasn’t working in my room at all, the fridge was more like a freezer and the thermostat didn’t regulate the temperature in the room.

    The bed was comfortable, and the location is good to attend a conference

    Stayed in June 2024

  • Reviewed: 22 June 2024

    6.0
    The view was fantastic and the amenities were great. The only problem was a hair in a “fresh” towel prior to use and the
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There was a long black hair in a fresh towel and the thermostat had darn near dead batteries. We couldn’t adjust the temperature and 2 larger towels are NOT enough for 2 people.

    It was close to our venue.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Superior Double with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    No included breakfast. Breakfast is a fairly standard inclusion at this price point, our group noticed the lack of free basic breakfast.

    Exceptional location.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double with Two Double Beds
    • Stayed 2 nights

    The location its very good

    Stayed in June 2024

  • Reviewed: 14 May 2024

    6.0
    Had the potential to be a very nice stay, but the basics just weren't right!
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    It was not possible to control the temperature in the room. It was freezing cold on arrival. It took a good 36 hours to reach an OK temperature. The hotel tried and failed to fix the heating/cooling controls. With it turned off, the room maintained a decent temperature but this was more a function of the external environment and just lucky! The wifi was terrible and we had to resort to using our phones as hotspots to take meetings - not acceptable! Again, the hotel tried and failed to improve the situation. The safe in the room didn't work and the coffee machine could not be stopped, it just kept going until the water tank was empty. It's a real shame, it could have been a great stay but if you can't set the room temperature or use the internet it's useless for a business trip!

    Room was a good size, very clean and had nice views. Location was perfect for the conference centre.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    8.0
    Great Location and room a bit overpriced
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    at $304 for the night, i think parking could be included vs a $35 addon. so value for price not a great thing. also coming back at 11:30pm on a cold MN night to catch heck from a staff member because I held the door open for a young lady and her really young daughter so they didnt have to fumble for their key to get in (was probably 35 degrees and windy out) wasnt appreciated. They had to show their key just like i did as i came in :)

    great location, easy checkin and checkout process. overall room was spacious, comfortable and a great view of the city.

    Stayed in April 2024

Showing 1 – 25

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