2020 Prospect Avenue, Helena, MT 59601, United States
#23 of 26 hotels in Helena
Guests' ChoiceBased on 71 hotel reviews
5.2Cleanliness
6.2
Comfort
6.2
Location
6.8
Facilities
5.7
Staff
6.9
Value for money
6.0
Free Wifi
8.8
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Showing 1 - 25
Reviewed: January 29, 2025
James
United StatesDoor had no security chain. Refrigerator made a really funny noise all night. The bedding had a bad smell although it appeared to be clean. Bad towels were so old hardly had any body left.
Good location. A bit hard to access. Desk clerk very hospitable.
Stayed in January 2025
Reviewed: October 19, 2024
Kristin
United StatesThe man that checked us in was very rude and accused us when we checked in of not letting them know in advance we had dogs with us whoch was not true. A nice man did intervene and shut him down. There were cops in the parking lot when we got there which was a little unnerving.
Location
Stayed in September 2024
Reviewed: August 29, 2024
Jamie
United StatesMold in the bathroom shower and bath tub. The toilet didn't flush properly. The smell in the hallways was disgusting. To many extended stay people up all night stomping around. The staff lives there and is very dirty. We stayed 2 nights when we asked for more coffee for the next morning. we were told no, we would have to purchase it. There weren't any chairs to sit on. The refrigerator had no shelves, and the freezer door was missing.
The beds were new
Stayed in August 2024
Reviewed: August 2, 2024
Roger
United StatesContintal breakfast is almost an industry standard, Swimming pools are very common, parking is very crowded, I have an expensive sports car and was very concerned about door dings, got lucky because I left very early.
Location is ok, No breakfast available👎, No pool👎👎.
Stayed in July 2024
Reviewed: June 10, 2024
Mike
United StatesThe mirror was filthy, blood or food on the wall. Dirty wash cloth in the bathroom. Only had two towels for a reservation of four. Took forever to get warm water in the shower. Dog prints on sheets (we have no dog). Swimming pool full of furniture.
People were nice
Stayed in June 2024
Reviewed: December 21, 2023
Burak
CanadaThe hotel, in general, was a bit smelling. They don't have a system to heat your water. Noisy air conditioning
Easy to access and parking
Stayed in December 2023
Reviewed: July 22, 2023
Debra
United StatesUpgrade the facilities
We did not have time for this option
Stayed in July 2023
Reviewed: July 11, 2023
Wesley
United StatesNeeds to be updated
Spacious Room.
Stayed in July 2023
Reviewed: June 15, 2023
Geoff
ThailandInternet was unworkable. It would work for a few minutes then be down for 10. Not the best if you work remote
Bed and pillows were good Room was big Desk for computer good
Stayed in June 2023
Reviewed: May 27, 2023
Joe
United StatesA/C didn’t work at first. Had to get management to come to the room and fix it. There were also loose connections at electrical outlets.
The room was reasonably quiet.
Stayed in May 2023
Reviewed: January 20, 2025
Robert
CanadaI downchecked the parking because there was 50% ice cover (January) including on the sloping parts so carrying luggage in & out needed care. I didn't see evidence of salt or sand.
I wanted, and got, a low-cost hotel and I was prepared for low quality but I was pleasantly surprised. The hallway and room had recent paint; The furnishings were all in good condition with hardly any signs of wear. The carpet and bathroom flooring was fairly new. Everything was clean and dust-free. Plumbing items were older but everything worked. Lots of hot water. Fridge, microwave, coffee maker, hair drier, iron + board all ok. TV was newer and had good channels for free. Wifi easy and fast enough.
Stayed in January 2025
Reviewed: October 23, 2024
Patricia
United StatesIt was dirty, the staff was rude !
Absolutely nothing it was dirty. We had to switch from one room to another went down to deal with the front desk. They were very rude and made up lies and at the end of it all left and went to a way better hotel !
Stayed in October 2024
Reviewed: September 15, 2024
Eduardo
ChileThe hotel is really outdated. It has bad smell. No sound insulation on the rooms, you can hear everything. It had a mini-fridge and a microwave. They have free coffee on the reception. Personal was nice though.
Nothing much to be honest.
Stayed in September 2024
Reviewed: August 28, 2024
Catherine
United StatesThe bathroom was not very clean. Our towels had hair on them and there was hair all over the floor. The tub wasn't very clean either.
Stayed in August 2024
Reviewed: August 24, 2024
Adrienne
United StatesUrine in the toilet, hair in the shower, microwave and fridge were not clean.
Stayed in August 2024
Reviewed: August 14, 2024
Stephanie
United StatesIt was clean and quiet. Good price. Good location.
Stayed in August 2024
Reviewed: July 29, 2024
Heidi
United StatesThe carpets had been shampooed, which generally sounds like a good thing. However, the floors were soaked and I couldnt put luggage on floor or wear socks without them becoming soaked. The room was so damp feeling and had tough time sleeping due to.
Stayed in July 2024
Reviewed: July 24, 2024
Michele
United StatesEverything was awesome! Don't listen to any naysayers. Awesome value!
The price was awesome for this great hotel! The room was very nice and very clean! The staff was friendly and extremely helpful and accomodating! Loved it! We were in room 310.
Stayed in July 2024
Reviewed: April 30, 2024
Michael
CanadaNot all the furnishings had been updated. Microwave was small and analog. Fridge had issues with the door seal, and the shower had issues with getting hot water. Management fixed what they could but I expect it to be all fixed in due time.
Facility is in the midst of updating, so the new beds were wonderful. Management did what they could to rectify things during the transition phase to Rodeway. Was a good value.
Stayed in April 2024
Reviewed: March 19, 2024
Damien
United StatesVery quiet and very well located.
Stayed in March 2024
Reviewed: March 17, 2024
David
United StatesI was willing to give prenty of grace to Shilo for the renovation mess. However, upon entering the room, my husband killed a cockroach and found thousands of tiny dead bugs on the walls and towels. The floor was dirty with debris and my daughter found poop (from a small dog or large rodent) between bed and nightstand. When we sat on the bed there was a strong urine smell and found a large pee stain covering 2/3 of the mattress. Nope! There is no excuse for the condition of the room and we even looked at two different rooms there. The city was booked from VB tournaments so we were lucky to find the last room at different hotel. Shilo, get your act together before putting another family through this nightmare.
Close proximity to volleyball tournament. Initially affordable (but not worth it in the end).
Stayed in March 2024
Reviewed: February 25, 2024
Becker
United StatesRoom was not clean. We had to leave and find other lodging
Stayed in February 2024
Reviewed: January 20, 2024
Michael
United StatesN/A
It was nice and quiet the ppl were nice
Stayed in January 2024
Reviewed: September 30, 2023
Gabriela
United StatesIt was stinky and dirty
The price was decent
Stayed in September 2023
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