8.5

Reviews of Shoshone-Bannock Hotel and Event Center 3 stars

777 Bannock Trail Avenue, Fort Hall, ID 83203, United States

  • Barbara

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    On arrival front desk staff were almost rude in there attitude, not overly helpful, but apart from that the room was very comfortable and clean. One lady in the restaurant was the friendliest and most helpful.

    Front desk staff...

  • Beverly

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Karen

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
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  • Gabriela

    Reviewed: 25 August 2025 · Stayed in June 2025

    Verified review

    Comfortable,clean,!!!!

    We need to wait one hour after the check in because the room wasn’t ready to get in.

  • Maureen

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Redpath

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The property is beautiful….very clean and nice. Every staff person we interacted with was friendly, helpful, and professional. The sports bar restaurant food was delicious.

    Some of the wood furniture in the guest rooms is looking quite worn and needs to be either refinished or replaced. I thought some items in the gift shop were overpriced. I wish we would have had better luck in the casino (🤭).

    Property response:

    We appreciate your thoughtful feedback about the guest room furniture and gift shop pricing. We’re always looking for ways to improve, and your insights help us do just that. We look forward to making your next stay just as enjoyable and maybe even luckier!

    We appreciate your thoughtful feedback about the guest room furniture and gift shop pricing. We’re always looking for ways to improve, and your insights help us do just that. We look forward to making your next stay just as enjoyable and m… Show more

    Shoshone-Bannock Hotel and Event Center
    1 September 2025
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  • Wendy

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The rooms were nice and cozy, most casino staff was very friendly, the hotel was nice with the exception of a few staff. The pool was cold, but the hot tub was amazing.

    Due to traveling when I paid for the room online, I have requested an early check-in I was never answered. We arrived at 11 o’clock and went to the front desk to see if there was any way our room was done or when the earliest was we could check in as we were tired and just wanted to get comfy and settled before dinner and enjoying the casino at the facility, we were told , no check-in is at 3 o’clock. Come back later. so for four hours, we had to just sit. The little food place in the hotel part was the only thing open food wise. And we were on a limited budget so we didnt wanna waste it all in the casino before ever getting to even check into our room and shower and clean up from traveling before going to the casino. Traveling a lot towards my family staying at many hotels Dingy dirty dumpy, and nice fancy And I have never been to one that has refused to let you check in early if there is an available room. anywhere where there is more than one hotel if you’re told you have to just sit for four or five hours and wait there are always other hotels that are willing to let you into a room earlier . Sometimes it is worth losing money for the convenience of a little understanding it would take if someone arrived early to not expect them to just sit on a bench for four or five hours, especially in an area where there is not really anything to do but gamble and not everyone is there with a ton of money Or traveling the small kids that cannot go in the casino and just happened to need somewhere to stay for the night That was the one and only major issue with our stay.

    Property response:

    Hi Wendy, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfort of your room and the hot tub, and that most of our team made a positive impression during your stay. Regarding your arrival experience, we understand how tiring travel can be, and we’re sorry it felt frustrating. Our standard check-in time is 3:00 PM, and on the day of your arrival, we were sold out the night before. That often limits our ability to offer early check-ins, even when we’d love to accommodate. While we do offer early check-in for a small fee when rooms are available, in this case your room was ready and checked in at 2:58 PM, just ahead of our standard time. We do recommend calling in advance to see if early arrivals are available. We truly appreciate your understanding, and we hope your next stay with us is just as enjoyable, and even more relaxing.

    Hi Wendy, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfort of your room and the hot tub, and that most of our team made a positive impression during your stay. Regarding your arrival experien… Show more

    Shoshone-Bannock Hotel and Event Center
    1 September 2025
  • Lanell

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Aiken

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review
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  • Carol

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Close to all events. Cleanliness and Great services.

    None

  • Stephanie

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Man at player's club was friendly and helpful. The food at the deli was good.

    Staff were not particularly friendly in general. Woman at front desk literally was going to argue with us about what floor she told us we were on. Bartenders were pretty miserable as well to be honest. Due to laws, there is no alcohol allowed on the gaming floor. You can only drink in the bar and drinks are not comped. Bar is where all the smokers are. We stood in line at the sports bar waiting for a table while the hostess tried to figure out an issue with a customer's bill. Rather than get us seated, she ran around trying to find her manager. We finally left. There are very limited food options and hours.

  • Megan

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review

    The extra space i had with the two beds was pretty nice, having a whole room with two beds by myself wasn't what I had in mimd but a good way!

    The bathroom shampoo and stuff could be a little bit more but other than than it was pretty good!

  • Joanne

    Reviewed: 24 July 2025 · Stayed in May 2025

    Verified review
  • King

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Allison

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Loretta

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Meriah

    Reviewed: 17 July 2025 · Stayed in April 2025

    Verified review
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  • Anonymous

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    The Casio I’m a gambler

    It was nice but long ride.

  • Crystal

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Super soft and fluffy bed.

  • Thayer

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
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  • Labrette

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Everything 😃

    First night sat down to eat at Camas. Right when we were getting ready to order our food the fire alarm went off. Once we was able to come back in Camas told us we would not be able to continue to order our food due to figuring out there paperwork with people that had outstanding food bill. So that sucked only other thing we could get was pizza which Iam not a big fan of.

  • Anonymous

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Alice

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
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  • Michele

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review

    The room was amazing and my bed was very comfortable.

    It took over an hour to get breakfast the next morning. Seemed like they didn't have enough people working the morning shift.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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