Reviews of Shutters On The Beach 5 stars
1 Pico Boulevard, Santa Monica, Los Angeles, CA 90405, United States

Loading
Guests also reviewed these properties:
Vienna, Austria
London, United Kingdom
Geisfeld, Germany
Panama City Beach, United States
Eschborn, Germany
Koh Tao, Thailand
Santa Teresa Gallura, Italy
Myvatn, Iceland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewBeautiful colonial style property right on the beach, fab rooms and bathrooms. Essential to get a balcony and avoid 7th floor where the windows are julienne so you can’t get outside, although the views are still good.
Restaurants could do with having a better menu. Lovely deck chairs out on the beach… would be nice to offer afternoon tea and cake out on that bit of beach.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThis hotel is absolutely gorgeous and the staff are fabulous anticipating every need. I can’t say enough good things. The pool, the view, the beach and the restaurants and room service all 5 stars.
Dear Patricia, Thank you so much for your glowing review! We're absolutely delighted to hear that you had such a fantastic stay and that every part of your experience. We can't wait to welcome you back for another five-star stay! Sincerely, Zach Kerns Director of Operations
Dear Patricia, Thank you so much for your glowing review! We're absolutely delighted to hear that you had such a fantastic stay and that every part of your experience. We can't wait to welcome you back for another five-star stay! … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNicely located on the beach in Santa Monica. Overall a beautiful property with all the amenities. Staff was nice.
To get to our room, we had to walk through the pool area, literally in between sunbeds and right next to the pool. Value for money was not the greatest.
Dear Marta, Thank you for sharing your feedback! We're glad you enjoyed our beautiful beachfront location in Santa Monica and appreciated the amenities and service from our team. We hope to have the opportunity to welcome you back and exceed your expectations on a future visit. Sincerely, Zach Kerns Director of Operations
Dear Marta, Thank you for sharing your feedback! We're glad you enjoyed our beautiful beachfront location in Santa Monica and appreciated the amenities and service from our team. We hope to have the opportunity to welcome you back and … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeautiful seafront property, great location. Loved the free use of bikes which we cycled down to Venice beach. Within easy walking distance to Santa Monica Pier. Super lovely comfy beds and all and amenities that you could wish for.
Dear Emma, Thank you so much for your lovely review! We're delighted to hear you enjoyed our beachfront location and made good use of the complimentary bikes. We hope to welcome you back for another relaxing getaway soon! Sincerely, Zach Kerns Director of Operations
Dear Emma, Thank you so much for your lovely review! We're delighted to hear you enjoyed our beachfront location and made good use of the complimentary bikes. We hope to welcome you back for another relaxing getaway soon! Sincerely, … Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewMy sister and I had a suite. The room was quiet and had plenty of space for us. The hotel is located on the beach, which is amazing. The outdoor patio was excellent for breakfast. We rented bikes from the hotel and rode the boardwalk to Venice Beach for some shopping and lunch. The staff went above my expectations.
We were on the first floor overlooking a parking lot. Everything else was perfect and I will stay here next time I visit.
Thank you for taking the time to share your experience! We're so glad you and your sister enjoyed the spacious suite, beachside location, and our outdoor patio for breakfast. We can’t wait to welcome you back! Sincerely, Zach Kerns Director of Operations
Thank you for taking the time to share your experience! We're so glad you and your sister enjoyed the spacious suite, beachside location, and our outdoor patio for breakfast. We can’t wait to welcome you back! Sincerely, Zach Kerns Dir… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI loved the decoration, everything was so beautifully done and the staff was just so Nice!! Location was great we loved our stay!
Dear Elizabeth, Thank you so much for your kind words! We're thrilled to hear that you loved the décor and had such a great experience with our team. We truly enjoyed having you and hope to welcome you back again soon! Sincerely, Zach Kerns Director of Operations
Dear Elizabeth, Thank you so much for your kind words! We're thrilled to hear that you loved the décor and had such a great experience with our team. We truly enjoyed having you and hope to welcome you back again soon! Sincerely, Za… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewFantastic quality with great service
All good
Dear Mark, We are thrilled you enjoyed your stay! Thank you for the positive review. Sincerely, Zach Kerns Director of Operations
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location, fantastic service
Dear Ehud, Thank you for your kind words. We're delighted you enjoyed our prime location and exceptional service. We look forward to welcoming you back for another memorable stay. Sincerely, Zach Kerns Director of Operations
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation, elegant , great bed and linen . Love sitting by the fireplace .
Dear Alison, Thank you for your lovely review! We’re so glad you enjoyed the elegant atmosphere, comfortable bed and linens, and especially relaxing by the fireplace. We hope to welcome you back again soon for another cozy stay! Sincerely, Zach Kerns Director of Operations
Dear Alison, Thank you for your lovely review! We’re so glad you enjoyed the elegant atmosphere, comfortable bed and linens, and especially relaxing by the fireplace. We hope to welcome you back again soon for another cozy stay! Sincerely… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything
Dear Mariam, Thank you for your kind review! We’re so glad to hear you enjoyed your stay with us. Your feedback means a lot to our team, and we look forward to welcoming you back soon! Sincerely, Zach Kerns Director of Operations
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLaid back beach vibes . Extremely comfortable .
Nothing
Dear Darragh, Thank you for your kind words! We're so glad you enjoyed the laid-back beach vibes and found your stay extremely comfortable. We hope to welcome you back soon! Sincerely, Zach Kerns Director of Operations
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewAn exceptional place to stay. Great location and the hotel has an intimate, beach vibe that is laid-back and welcoming. The rooms were spacious, clean and had everything you needed. The food was excellent and the pool area was also a great place to relax with friendly, attentive staff.
It can be pricey but you are paying for the location - it is situated right on the beach. Plus the afternoon care service doesn't actually start til 4pm.
We're pleased to hear you had an enjoyable stay with us. It’s great to know you appreciated the beachside atmosphere, comfortable rooms, delicious food, and friendly staff. Thank you also for your feedback regarding pricing and the afternoon care service—it's noted and appreciated. We look forward to your next visit! Sincerely, Zach Kerns Director of Operations
We're pleased to hear you had an enjoyable stay with us. It’s great to know you appreciated the beachside atmosphere, comfortable rooms, delicious food, and friendly staff. Thank you also for your feedback regarding pricing and the afte… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything lovely. Service was the most distinguishing. Pool awesome.
Thank you so much for your kind words! We're thrilled to hear you had a lovely experience and that our service stood out to you. Looking forward to welcoming you back soon. Sincerely, Zach Kerns Director of Operations
Reviewed: 3 August 2025 · Stayed in June 2025
Verified review