No hot water in unit on check in. Took a couple of hours to get a maintenance person to fix it. He was great!

Didn’t have breakfast

Stayed in November 2023

Our room wasn’t handicapped accessible and small. The food at the restaurant was overcooked.

Convenient location

Stayed in September 2023

Also because we were there in the offseason, the water park and gondola were both shut down. But the main issue we had was the television remote, which was absolutely awful! It somehow managed to take a nice LG Smart TV and remove everything that was "smart" about it. It would have been nice to be able to access our Amazon and Netflix accounts.

The lodge and our room were very nice and spacious. Having a kitchenette was great. Because we were there in the offseason, we had the place pretty much to ourselves, it seemed. Food at Noah's Canteen was very good.

Stayed in September 2023

Easy to reach? Very comfortable. Amenities like a small kitchen and goid bathroom.

Stayed in September 2023

Easy to find, aesthetically pleasing, very comfortable beds, lots of amenities. Close to food and drink, access to hot tub. Loved the gondola ride up the mountain.

Stayed in September 2023

Basic breakfast and facility.

Stayed in September 2023

The room was well lit, felt clean, and had nice amenities.

Stayed in July 2023

Location, amenities, staff was exceptional and rooms were great!

Stayed in June 2023

Going from one floor to the other to get to your room. Not normal not a straight shot. It could be a life threating for a person needing emergency assistant EMT not getting to a person in time cause of obstacle you have to take to get to your room. Its real laid out.

The water park.

Stayed in July 2023

We were unaware that you could not bring bikes into the rooms. They offer bike storage at certain locations with other guests. Fortunately, we had our lock on our ebike rack and left them attached to our vehicle all night. The other downside is that when you need to charge your ebike the other guest of the hotel disregard your need for the only outlet in the storage area. It would have been nice to know this prior to booking.

Rooms are comfortable on size and have just about every convivence of home.

Stayed in June 2023

Good parking for car + hooked up tent trailer. Convenient location just off I-90 half-way Seattle and Glacier National Park

Stayed in July 2022

Pool hours were different than what resort communicated prior to arrival. Easy to adapt but hard to wait when L littles are ready to swim. Advertised food shops not all open or operational.

Loved walking property and village like feel.

Stayed in September 2022

they advertised hot tubs for use but they were not working properly

Stayed in August 2022

No breakfast. No lotion and only one soap to share between bathroom and shower. No sitting chair in room.

Location is right in village, big room and clean. Fully stocked kitchen with refrigerator and microwave. Use of lockers for items if need to store after check out.

Stayed in August 2022

water park hours too short

nice room, great location, lots of fun things to do

Stayed in July 2022

The restaurants had limited hours during the week, and the water park was only open Friday, Saturday, and Sunday. The Jacuzzis were nice but not hot enough and the jets were not strong enough. Make sure your room is facing the mountains...not the water park building (the staff was very accommodating in switching our initially assigned room).

The rooms were nice, clean, and though they don't have a stove, we could easily use the appliances, plates, bowls, silverware, etc to store and prepare meals. We enjoyed sitting on the balcony looking out at the mountains. I enjoyed the 1 hour I had available for the water park, included with the room. We enjoyed the roof top jacuzzi available in building 1. The location was excellent for biking the Trail of the Coeur D'Alenes, exploring the historic towns around, and accessing the City of Coeur D'Alene. They also provide excellent, secure storage space for bicycles.

Stayed in May 2022

off season quiet place. nice gardens and grounds for walking. loved the room, shared spaces, good local coffee in the room, and balcony with views of the mountains . good location near highway but far away enough!

Stayed in May 2022

Our hotel room wasn't ready until 4:30. The policy is that your room is guaranteed after 4. Very vague wording, I understand you are short staffed but they weren't even willing to talk to the housekeeping staff to have them clean our room when we got there. If you see that I'm here waiting for my room you could take a moment to let housekeeping staff know to clean it as soon as possible. The lady I had to deal with this on had a bad attitude. It wasn't all bad, most of the staff was very kind and helpful.

Spending time with my family in a fun atmosphere.

Stayed in February 2022

The room was very comfortable and it was great to have food options located on the property.

Stayed in February 2022

The walls are a bit thin and with lots of families it can be a little loud. Nothing terrible.

Location, friendly staff, I hesitate to hit post because I want to keep it a secret.

Stayed in January 2022

It's terrible having to walk outside in the wintertime after enjoying the waterpark in freezing temps while you are still wet, therefore some sort of skybridge or enclosed walkway from the lodging to the park would be appreciated. Also Noah's Canteen had some excellent dishes on their menu that my family and I thoroughly enjoyed.

The room kitchenette was well laid out and fully equipped for a weekend stay. However, a cooktop would be a nice addition since the number of restaurants around are very limited. The location next to the water park and right at the base of the Gondola also add to it's convenience.

Stayed in January 2022

tv didn’t work , internet was slow

location and water park access

Stayed in January 2022

Walls paper thin. We could hear conversations in the next room.

Stayed in December 2021

I wish there was some premium channels on TV included.

Stayed in December 2021