21 Second Street, Jersey City, NJ 07302, United States of America
#3 of 35 hotels in Jersey City
Guests' ChoiceBased on 626 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
8.0
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 15, 2023
Seanpbarry
IrelandStart of stay was perfect. However, they started renovations which resulted in a little disruption. Fire alarms, water leaks and busy lift. Despite renovations seasonal price increased which was a poor call while putting up with renovations.
Fantastic staff, great location, and nice size room with good facilities. Laundry facilities available free of charge. Location is great for NJ Harborside Center.
Stayed in April 2023
Reviewed: May 7, 2023
Moritz
GermanyThe receptionists were very nice and helpful
Stayed in May 2023
Reviewed: April 16, 2023
Robert
United States of AmericaFantastic location. Close to Path stations and easy commute to NYC.
Stayed in March 2023
Reviewed: April 13, 2023
Zhu
CanadaBe more familiar with Booking business
the staffs are friendly and helpful. the location is near the train stations to Manhattan, the grocery store, and the Hudson River. You can walk along the bank to watch Manhattan's light view in the evening. The kitchen is fantastic if you want to cook something yourself.
Stayed in April 2023
Reviewed: April 4, 2023
Bhatnagar
Indiait’s location, that it has kitchenette and staff is good.
Stayed in March 2023
Reviewed: April 4, 2023
Cui
United States of AmericaThe smell outside the hotel is quite unpleasant.
The location is near to train station going to New York. The room is clean.
Stayed in April 2023
Reviewed: April 3, 2023
Yihua
United States of Americagreat location to PATH, attractions and restaurants; a lot of space for the suite
Stayed in April 2023
Reviewed: March 31, 2023
Jaewook
United States of AmericaGreat location
Stayed in March 2023
Reviewed: March 27, 2023
Lynette
United States of Americalocation next to railroad tracks
clean
Stayed in March 2023
Reviewed: February 21, 2023
Flavijus
LithuaniaTrams at night, but we got used to it after a couple of days
Location is fantastic, staff is fantastic, many thanks. Room good, bed good, facilities too.
Stayed in February 2023
Reviewed: February 8, 2023
Donal
IrelandElectronic access to car park for pedestrians not working fully.
Electronic access to enter and depart via car park.
Stayed in February 2023
Reviewed: January 27, 2023
Henry
United States of AmericaRooms need update and nobody came to clean our room for the day.
good location. Just a block from the Exchange station. Friendly and accommodating staff.
Stayed in December 2022
Reviewed: January 24, 2023
Arora
CanadaMorning Breakfast was missing and parking is expensive.
Location is excellent as it is walking distance to exchange station, from where you can take PATH to NY downtown and Hudson river is right in front. Room was nice and bed comfortable.
Stayed in December 2022
Reviewed: January 11, 2023
Monit
GermanyNice location with many restaurants in the vicinity. There is a PATH station close by which will take you to the NYC downtown. The rooms are spacious and clean and the staff is very helpful. The kitchenette is aptly equipped and the facilities like gym and laundry are also helpful.
Stayed in December 2022
Reviewed: January 7, 2023
Oborne
United KingdomSofa bed for children.
Close to cruise terminal.
Stayed in December 2022
Reviewed: January 6, 2023
Gerry
New ZealandNoise from the lightrail if you stay in odd number rooms.
Hotel:Adequate self catering apartment. Has microwave, stove and dishwasher. There were electric kettles and other electric appliances which you can borrow. Free guest laundry, lots of machines available. Near lightrail which can be noisy. Some plumbing and drainage issues which another reviewer brought up too. Huge Newport mall and Shoprite supermarket about 10-15 mins walk away. Mini convenience store onsite. Staff were warm, welcoming and very hospitable. :) Transport:Near PATH Exchange place which will bring you to World Trade Centre in Manhattan. Shortwalk along the Hudson River.From there you can connect to subways.
Stayed in January 2023
Reviewed: January 4, 2023
Blanca
United States of AmericaIt had a kitchen which was useful and the faculty were friendly & welcoming.
Stayed in January 2023
Reviewed: January 4, 2023
Alexandra
CanadaWe can hear the other rooms around, people taking shower, talking, etc... maybe we wasn't lucky and had noisy neighbors. Price is a bit high, a bit more expensive than the 4 stars hotel close by. We keep the reservation anyway because the room was a bit largest than the other hotel. We had a good time :)
Just few minutes walk away to the both path (WTC and 33nd street for Manhattan). The view of Manhattan from Jersey City absolutely amazing. The room was very large and clean. Staff was very nice and welcoming. Car park in front of the hotel is very convenient and price are good compare to most of car park in NY.
Stayed in January 2023
Reviewed: January 3, 2023
Tracy
United KingdomDidn't have any housekeeping or clean laundry during our 9 day stay. Howwver when approached the staff were happy to give clean towels. Room rather dark and heater extremely noisy. Parking extremely expensive, no discount for guests. No kettle in room. Smoke detector badly placed over the bed. Light flashing all night. Price quoted online when booking was not honoured. Cost over $100 dollars more. Pedestrian gates not operational so had to walk around the carpark to get in. Not ideal when partially disabled.
Front desk staff were very friendly and helpful, particularly Guy. Location was good
Stayed in January 2023
Reviewed: January 2, 2023
Luis
United States of Americatoilet seat broke in two pieces the night we checked in. spoke twice to front desk. because of the holiday weekend I understand that maintenance was not readily available but other than that no problems
location , cleanliness and especially the staff.
Stayed in January 2023
Reviewed: January 1, 2023
Cheyenne
United States of AmericaFor the price I expected it to be more 'updated' I think. The tvs are small compared to other hotels. The parking area should be explained. I turned in my key before I left not realizing I needed it to get out of the gate. I was stuck until I figured out I needed the key to leave.
Great location, easy enough to get to for someone who had never driven in a big city before. Close to the path. Great view. Decent room. Safe. For my first trip to a big city, it was great. Very walkable, we didn't drive anywhere and I explored Manhattan very easily.
Stayed in December 2022
Reviewed: January 1, 2023
Kathryn
Australianothing.
big spacious rooms and easy to find and use facilities like the gym and laundry.
Stayed in January 2023
Reviewed: December 12, 2022
Julia
United States of AmericaI ordered DoorDash and someone took my order from the lobby before I could pick it up
Stayed in December 2022
Reviewed: December 11, 2022
Sholly
United States of AmericaThe first room they put us in, was next to someone who was being very noisy, but they moved us right away and took care of it. They even comped us for our first night.
The room was comfortable and I liked having a kitchen. The staff was very nice.
Stayed in December 2022
Reviewed: November 30, 2022
Donal
Irelandnothing occurs
location
Stayed in November 2022
Austin, USA
Tel Aviv, Israel
Larne, UK
Wytheville, USA
Jeddah, Saudi Arabia
Vama, Romania
Marina di Pietrasanta, Italy
Rhoose, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content