3821 West Avera Drive, Sioux Falls, SD 57108, United States
#15 of 62 hotels in Sioux Falls
Guests' ChoiceBased on 322 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.7
Value for money
8.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 7, 2025
Daniel
United StatesBreakfast buffet could have used a little more to offer like bacon, scrambled eggs instead of already made omelets. Plain bagels would have been nice too.
Beds were comfortable.
Stayed in August 2025
Reviewed: May 29, 2025
Artzer
United StatesMore comfortable chair, such as a recliner.
The breakfast was great! The room was was clean & updated. The bed was very comfortable. The Staff was friendly.
Stayed in May 2025
Reviewed: May 13, 2025
Cheryl
United StatesVery over priced!! Last time I stayed there it was under 150 a night! Now it was 200 hundred a night with no changes to the facilities!
Nice facility and very clean!
Stayed in May 2025
Reviewed: May 11, 2025
Libhardt
United StatesMediocre breakfast, phone did not work, minimal housekeeping and small tv’s
Building was remodeled recently so everything was fresh. Especially liked shower and bed.
Stayed in May 2025
Reviewed: May 4, 2025
Daniel
United Stateseverything
everything
Stayed in April 2025
Reviewed: March 17, 2025
Melvin
United StatesI could not get comfortable in the bed nor in the chairs. U was not fond of the noise from the room above me, walking around. U was not fond of the breakfast selections.
I liked the convenience of the interstate being nearby. I enjoyed dealing with most of the people. I thought that the room was very clean.
Stayed in March 2025
Reviewed: February 19, 2025
Carol
United StatesThey are undergoing a remodel of the whole hotel. It was a mess. Workmen were in the entry way and desk area. They tracked mud/dirt everywhere. I know this is a temporary issue, but it was irritating on the one weekend of the year we head out of town for my birthday/Valentines day. They could limit work to weekdays only. Also, our "redone" room was very nice, expect the entry door would not close without pushing/pulling very hard. It looks like the door was mishung during the remodel.
It was fine. Typical hotel breakfast. Nothing special.
Stayed in February 2025
Reviewed: February 15, 2025
Tammy
United StatesDue to construction, we had to take the stairs from the 4th floor to the 1st floor to access the pool.
The bed was comfortable and the breakfast was great! Staff was friendly.
Stayed in February 2025
Reviewed: February 5, 2025
Monette
United StatesConstruction mess
Unannounced expenses on my receipt. Kid pool and hot tub were down the first night.
Stayed in February 2025
Reviewed: October 29, 2024
Pam
CanadaCarpet in rooms was buckled had to watch step
Breakfast bar
Stayed in October 2024
Reviewed: September 20, 2024
Melanie
United StatesThe carpet in my room was buckled up, needs stretching to smooth out.
Breakfast was good and the scrambled eggs were hot and the bacon nicely crisp! Great variety of all breakfast options.
Stayed in September 2024
Reviewed: September 10, 2024
Kandi
United StatesMy husband didn’t like the turkey sausage.
The breakfast had an excellent selection. Liked having a choice of cheese or veggie omelettes.
Stayed in September 2024
Reviewed: September 9, 2024
Wendy
United StatesI booked a King bed room and asked for Handicap amenities. Given a 2 Queen bed room with no Handicap amenities for the same price, not cheaper.
Excellent breakfast !!
Stayed in August 2024
Reviewed: July 20, 2024
Carrie
United StatesThe pool was lacking. Nice, but the kids wish there was a slide.
Very clean, breakfast was exceptional.
Stayed in July 2024
Reviewed: July 16, 2024
Kathy
United StatesNo soap or conditioner in the dispensers. When I told the front desk upon departure they looked at me like I was crazy. I’m still a little puzzled by that. Who was I supposed to tell?
The pool!
Stayed in June 2024
Reviewed: June 29, 2024
Audrea
United StatesThe "spa" in the pool area was colder than the regular pool and never heated up. At check-in, the employee said they were out of rooms then complained that we had used booking.com before he fi in ally found a place for us.
The pool was very nice having a separate area for small kids, room was clean and beds were comfortable. There were also plenty of options for breakfast.
Stayed in June 2024
Reviewed: June 10, 2024
Carissa
United StatesCarpets need to be replaced or stretched in the rooms. Rooms could use an update of finishes.
Breakfast was great and the rooms were large.
Stayed in June 2024
Reviewed: May 24, 2024
Linda
United StatesBreakfast is always great. This is why my husband always has me book with Holiday Inn Express
Stayed in May 2024
Reviewed: May 15, 2024
Joseph
United Stateslower rates would be nice
was nice weather which added to the nice stay.
Stayed in May 2024
Reviewed: April 30, 2024
Stephen
United StatesA lot of construction in the area.
Good variety of breakfast items. Very convenient location. Comfortable bed.
Stayed in April 2024
Reviewed: April 26, 2024
Thomas
United StatesThe free breakfast was great
Stayed in April 2024
Reviewed: February 16, 2024
Paula
United StatesHaving the bed made up every day would be great. Staying multiple nights we didn't expect clean sheets every day but it would have been nice to have the bed made. We made it ourselves. I guess we could have requested this service. Towels were changed out daily.
Breakfast was very good - probably the best hotel breakfast buffet we have ever had. Most are all the same pretty much -- this one was very good.
Stayed in February 2024
Reviewed: February 9, 2024
Benjamin
United StatesStaff seemed tired and a bit short.
Good location on the south side. Nice breakfast.
Stayed in February 2024
Reviewed: January 19, 2024
Roebuck
United StatesWish there were more of a selection in the pantry items and breakfast foods.
The room was very spacious. The staff was exceptional.
Stayed in January 2024
Torquay, UK
Coñaripe, Chile
Osage Beach, US
Florence, Italy
Ballyclare, UK
Pula, Croatia
Hardanges, France
Melmerby, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content