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  5. Reviews of Holiday Inn Express & Suites Sioux Falls Southwest by IHG

Reviews of Holiday Inn Express & Suites Sioux Falls Southwest by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3821 West Avera Drive, Sioux Falls, SD 57108, United States

#15 of 62 hotels in Sioux Falls

Guests' Choice

Review Score

Based on 322 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.2

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast buffet could have used a little more to offer like bacon, scrambled eggs instead of already made omelets. Plain bagels would have been nice too.

    Beds were comfortable.

    Stayed in August 2025

  • Reviewed: May 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    More comfortable chair, such as a recliner.

    The breakfast was great! The room was was clean & updated. The bed was very comfortable. The Staff was friendly.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    7.0
    To expensive
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very over priced!! Last time I stayed there it was under 150 a night! Now it was 200 hundred a night with no changes to the facilities!

    Nice facility and very clean!

    Stayed in May 2025

  • Reviewed: May 11, 2025

    8.0
    Mostly pleasant
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Mediocre breakfast, phone did not work, minimal housekeeping and small tv’s

    Building was remodeled recently so everything was fresh. Especially liked shower and bed.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    9.0
    excellent
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    everything

    everything

    Stayed in April 2025

  • Reviewed: March 17, 2025

    8.0
    I would consider staying here again.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I could not get comfortable in the bed nor in the chairs. U was not fond of the noise from the room above me, walking around. U was not fond of the breakfast selections.

    I liked the convenience of the interstate being nearby. I enjoyed dealing with most of the people. I thought that the room was very clean.

    Stayed in March 2025

  • Reviewed: February 19, 2025

    7.0
    It was OK. Could have been better. Could have been worse. It was a quiet hotel, so that was nice.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    They are undergoing a remodel of the whole hotel. It was a mess. Workmen were in the entry way and desk area. They tracked mud/dirt everywhere. I know this is a temporary issue, but it was irritating on the one weekend of the year we head out of town for my birthday/Valentines day. They could limit work to weekdays only. Also, our "redone" room was very nice, expect the entry door would not close without pushing/pulling very hard. It looks like the door was mishung during the remodel.

    It was fine. Typical hotel breakfast. Nothing special.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Due to construction, we had to take the stairs from the 4th floor to the 1st floor to access the pool.

    The bed was comfortable and the breakfast was great! Staff was friendly.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    9.0
    Very comfortable, affordable and friendly stay.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights

    Construction mess

    Unannounced expenses on my receipt. Kid pool and hot tub were down the first night.

    Stayed in February 2025

  • Reviewed: October 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet in rooms was buckled had to watch step

    Breakfast bar

    Stayed in October 2024

  • Reviewed: September 20, 2024

    8.0
    Great location, close to Interstate 29/229, restaurants, Lewis Drug, and convenience store for gas.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet in my room was buckled up, needs stretching to smooth out.

    Breakfast was good and the scrambled eggs were hot and the bacon nicely crisp! Great variety of all breakfast options.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    9.0
    We enjoyed our stay. The room was comfortable and location was convenient.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My husband didn’t like the turkey sausage.

    The breakfast had an excellent selection. Liked having a choice of cheese or veggie omelettes.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Nice hotel, clean & comfortable. Paid same price for 2 Queen beds, asked for a King bed room.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    I booked a King bed room and asked for Handicap amenities. Given a 2 Queen bed room with no Handicap amenities for the same price, not cheaper.

    Excellent breakfast !!

    Stayed in August 2024

  • Reviewed: July 20, 2024

    9.0
    Beautiful, clean, great breakfast. Pool could use a slide. A little spendy, but nice.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was lacking. Nice, but the kids wish there was a slide.

    Very clean, breakfast was exceptional.

    Stayed in July 2024

  • Reviewed: July 16, 2024

    9.0
    Overall, a fair hotel for the price.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No soap or conditioner in the dispensers. When I told the front desk upon departure they looked at me like I was crazy. I’m still a little puzzled by that. Who was I supposed to tell?

    The pool!

    Stayed in June 2024

  • Reviewed: June 29, 2024

    7.0
    Overall comfortable and clean
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The "spa" in the pool area was colder than the regular pool and never heated up. At check-in, the employee said they were out of rooms then complained that we had used booking.com before he fi in ally found a place for us.

    The pool was very nice having a separate area for small kids, room was clean and beds were comfortable. There were also plenty of options for breakfast.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    9.0
    Comfortable and great location.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Carpets need to be replaced or stretched in the rooms. Rooms could use an update of finishes.

    Breakfast was great and the rooms were large.

    Stayed in June 2024

  • Reviewed: May 24, 2024

    9.0
    Great staff at desk was very helpful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is always great. This is why my husband always has me book with Holiday Inn Express

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    lower rates would be nice

    was nice weather which added to the nice stay.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    A lot of construction in the area.

    Good variety of breakfast items. Very convenient location. Comfortable bed.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The free breakfast was great

    Stayed in April 2024

  • Reviewed: February 16, 2024

    9.0
    It was ery nice.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Having the bed made up every day would be great. Staying multiple nights we didn't expect clean sheets every day but it would have been nice to have the bed made. We made it ourselves. I guess we could have requested this service. Towels were changed out daily.

    Breakfast was very good - probably the best hotel breakfast buffet we have ever had. Most are all the same pretty much -- this one was very good.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff seemed tired and a bit short.

    Good location on the south side. Nice breakfast.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Wish there were more of a selection in the pantry items and breakfast foods.

    The room was very spacious. The staff was exceptional.

    Stayed in January 2024

Showing 1 - 25

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