Reviews of Sitzmark Chalet Inn 2 stars
627 Suddreth Drive, Ruidoso, NM 88345, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStaff was excellent
Clean and quiet
Thanks for that awesome review! We sincerely appreciate your feedback and look forward to your next trip to the Cool Pines!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe Sitzmark Chalet exceeded my expectations. It was clean and the staff were extremely friendly. I loved the complimentary cookies and hot chocolate for bed, and coffee and muffins for breakfast.
Thank you for choosing to stay with us! Please come back on your next trip to the cool pines!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewquaint
tv channel selection poor
Thank you for the feedback. Please come back and stay on your next trip to the Cool Pines!
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBetter tv channels
Thanks for that awesome review! We sincerely appreciate your feedback and look forward to your next trip to the Cool Pines
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery friendly staff
Thank you for choosing to stay with us! Please come back on your next trip to the cool pines!
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewCozy and clean
N/A
Thank you for choosing to stay with us! Please come back on your next trip to the cool pines!
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe hotel was extremely clean and very comfortable. Great location and close to downtown.
The only problem was that you couldn't get any local news stations for local weather updates.
Thanks for that awesome review! We sincerely appreciate your business and hope to see you on your next trip to the Cool Pines
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGreat location, comfortable beds
N/a
hanks for that awesome review! We sincerely appreciate your business and hope to see you on your next trip to the Cool Pines
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewNice clean room. Comfortable bed .Location and price good.
Upon opening door from outside, the room had an unpleasant odor (musty/stale). It seemed to dissipate, but very noticeable each time we entered. Toilet was too close to wall with TP holder in̈ between.
We are sorry to hear about your experience. We are always here to address any concerns you may have. We look forward to seeing you on your next trip to the cool pines.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe hosts are very friendly and the surroundings immediately made you feel at home. Everything is clean and so well maintained, with many thoughtful amenities. The room and bed were super comfortable and the A/C was fantastic! The fresh muffins every morning were an extra nice touch!
It was unusual to have an actual key for the room but not a problem!
Thanks for that awesome review! We sincerely appreciate your business and hope to see you on your next trip to the Cool Pines
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewVery clean!
Needs a long mirror for the ladies to themselves from top to bottom.
Thank you so much for choosing to stay with us! We will look into that issue. Please come back on your next trip to the Cool Pines!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe clerk was so nice and very informative. The freshly baked cookies and muffins were delicious! The motel was so quaint. I even got to see an elk feeding about 50 yards from the entrance.
Having so little time to enjoy the area. I was only there for a night.
Thank you so much for choosing to stay with us! Please come back on your next trip to the Cool Pines!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewPrice, and the friendly Amy
Limited parking
Thanks for that awesome review! We sincerely appreciate your business and hope to see you on your next trip to the Cool Pines
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewQuiet. Home like.
Thanks for that review! Let us know if there is anything that we can do to improve your stay. We sincerely appreciate your business and look forward to your next trip to the Cool Pines
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewNice touches with cookies and fresh coffee available for free on arrival
Thanks for that review! Let us know if there is anything that we can do to improve your stay. We sincerely appreciate your business and look forward to your next trip to the Cool Pines.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewKind, helpful host, great fresh muffins!
Thanks for that awesome review! We sincerely appreciate your business and hope to see you on your next trip to the Cool Pines
Reviewed: 2 June 2025 · Stayed in March 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewHow quaint it was and the actual key to lock the door! The good old days!😋
Nothing
Thanks for that awesome review! We sincerely appreciate your business and hope to see you on your next trip to the Cool Pines
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewFriendly staff and a nice comfortable stay. Centrally located in town so close to everything. Delicious muffins in the morning!
Thank you for choosing to stay with us. Please come back on your next trip to the cool pines!