Reviews of Sitzmark Vail 4 stars
183 Gore Creek Drive, Vail, CO 81657, United States

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Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe property was pretty modern and clean, with shampoo, conditioner and wash soap provided. It is also a great spot, in the middle of town, close to restaurants and shops and next to the river. The staff was very friendly and accommodating.
The parking is very confusing. It says at the end of the street that no vehicles are allowed, but you do have to drive there to park. It would be nice to get an E-mail where it states that. Also for such a nice place and how high quality it is, the breakfast was very disappointing. Very small selection and not even fresh fruit, but frozen. We also requested a crib which cost extra, which turned out to just be a pack and play. It is also very noisy within the hotel, because of how the doors are. You hear everything that is going on the floor.
Thank you for staying with us! We appreciate your feedback! We hope to welcome you back to Vail in the future!
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewEverything was amazing at breakfast
Thank you for taking the time to share your experience with us. We're so glad to hear that you enjoyed your stay and breakfast. We look forward to welcoming you back on your next visit!
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in February 2025
Verified reviewThis pet friendly hotel is centrally located in the Vail village just steps away from the main gondola, all the restaurants and shopping. We really enjoyed the hot tub and heated pool accessible to us directly from our room. The hotel was fully renovated, the rooms are spacious, well equipped and super clean. There is a good size ski storage area right by hotels entrance. The hotel does have an underground car garage. The breakfast served by the reception area had a nice variety - good option prior to hitting the slopes. What makes this property really special is the people working at this hotel. Everyone was very nice, accommodating and polite. I would definitely stay again at the hotel during our next ski trip.
nothing
Thank you for taking the time to share your experience with us. We're so glad to hear that you enjoyed your stay and appreciated the comfort, convenience, and service our team strives to provide. Your kind words truly mean a lot to us. We look forward to welcoming you back on your next visit!
Thank you for taking the time to share your experience with us. We're so glad to hear that you enjoyed your stay and appreciated the comfort, convenience, and service our team strives to provide. Your kind words truly mean a lot to us. … Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewLocation
Cost and parking
Thanks for taking the time to leave a review! We're really happy you liked the location — it's definitely one of our favorite things about the place too. We appreciate your honest feedback and will keep working on making things even better. Hope to see you again!
Thanks for taking the time to leave a review! We're really happy you liked the location — it's definitely one of our favorite things about the place too. We appreciate your honest feedback and will keep working on making things even… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewGreat location . In the heart of the village . Clean . Breakfast very limited but ok. Rooms are renovated and comfortable . Lobby is small but ok . Staff helpful . Elevators and hallways need work .
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you enjoyed your stay and found everything to your satisfaction. Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future.
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you enjoyed your stay and found everything to your satisfaction. Your feedback is truly appreciated, and we hope to have the pleasure of ho… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewSpecial thank you to the Hotel Team (Luis and Jonathan) who were always taking care of us.
Dear Juan Thank you so much for your kind words! We are thrilled to hear that you had such a pleasant stay with us. Your feedback truly means a lot to our team, and we’re delighted that you enjoyed our services and amenities. We look forward to welcoming you back for another wonderful experience in the future!
Dear Juan Thank you so much for your kind words! We are thrilled to hear that you had such a pleasant stay with us. Your feedback truly means a lot to our team, and we’re delighted that you enjoyed our services and amenities. We look forwa… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGreat location, value, staff. Rooms were very comfy and we loved the rooftop hot tub. Would definitely stay again.
Dear Andrea, thank you for your positive review! We're delighted you enjoyed your stay at Sitzmark Vail. We appreciate your kind words and look forward to welcoming you back soon. Best regards, The Sitzmark Vail Team.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewPerfect location. Beds were comfortable. Staff was very accommodating.
Nothing
Dear Glenn, Thank you for your positive review! We're delighted you enjoyed your stay at Sitzmark Vail. We appreciate your kind words and look forward to welcoming you back soon. Best regards, The Sitzmark Vail Team
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in December 2024
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewLocation is amazing. It is a very nice boutique hotel
Dear Nicolas Thank you for your kind words! We’re thrilled to hear you had a great stay and truly appreciate your feedback. We hope to welcome you back to Sitzmark Hotel soon!
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in November 2024
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewConveniently in town.
Nothing, all was great!
Dear Alejandro Thank you for your kind words! We’re thrilled to hear you had a great stay and truly appreciate your feedback. We hope to welcome you back to Sitzmark Hotel soon!
Reviewed: 16 January 2025 · Stayed in November 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewWe loved the location, the amenities, fireplace, food and the location, location, location.
Needed a bit more space for our kids gear in room. Maybe heated lockers in the future?
Dear Brady We’re sorry for the issues you experienced, but we truly appreciate your feedback as it helps us improve. We hope to have the chance to provide you with a better stay in the future.
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewLocation, clean, comfortable
Small room for price
Dear Michael We’re sorry for the issues you experienced, but we truly appreciate your feedback as it helps us improve. We hope to have the chance to provide you with a better stay in the future.