The air conditioning in our room was exceptionally loud.

Wonderful friendly and helpful staff, very convenient location to SU, super clean and secure. Great beds!! The local driver - included - was an amazing bonus.

Stayed in August 2025

There is nothing around it and you park in front at your own risk (which sums up the neighborhood). The young guy at reception seems bored and watched us struggle in with our suitcase, no offer of help no door opening, not very welcoming.

Our room was fabulous! The coolest hotel room ever.

Stayed in July 2025

Staff a little officious

Location exterior architecture

Stayed in July 2025

It was close to Syracuse University and that’s where my daughter was going for the summer program.

Stayed in July 2025

The refrigerator didn't work. The menu for dining was limited Expensive

Location and staff were great. Everything was very clean

Stayed in April 2025

Very friendly and helpful staff, great location, perfect little fitness facility. Morning coffee service was great!

Stayed in April 2025

I didn’t like that the fact that the worker behind the bar was slow and didn’t have someone else helping her when the bar and breakfast was busy. The worker was nice but she hardly made any eye contact with the customers and seemed frustrated when the bar or breakfast got busy.

The property was clean and comfortable.

Stayed in March 2025

The floors were creaky and we heard other guests moving throughout the hotel all night long.

Pretty building bear SU campus.

Stayed in November 2024

Our room was on the Third floor. We were pretty shocked to find our room was accessed by about 8 steps, so it was really on floor 2.5. Getting our luggage down & then up was difficult. The hotel really should provide staff to assist. Alternatively, guests should be told about the situation and moved to a room that is accessible by the elevator.

Converted synagogue was nicely finished. Ample easy parking.

Stayed in October 2024

Signage eg. Where restrooms are on the lobby level and eg. Where elevators are when on bedroom floors is not clear. No real vibe in the lobby area..

Location is great for the University, great staff and very clean

Stayed in September 2024

Wish it had a pool!

Staff very helpful

Stayed in August 2024

The ADA room was extremely small for someone using a wheelchair. Tight corners, very little room to maneuver my wheelchair and the Hoyer lift I need for transfers. I had to rent two rooms, one for the roll-in shower and one for a sofa bed that is usable with a lift. Platform beds do not work for people who need a lift to transfer into bed.

Friendly helpful staff. Beautiful facility and furnishing. Great location.

Stayed in June 2024

wanted an actual restaurant on location

location

Stayed in November 2023

Hotel Very well maintained great architecture .. bed is very very comfortable .

Stayed in August 2023

The historic facade.

Stayed in June 2023

Food was not good and not advised even if hungry. Staff were not very helpful and clearly doing too many jobs at once. The price was way too high for a hotel of this caliber.

Great location if you are going to want to go around the Syracuse campus, but otherwise this hotel is very basic. I think for the price you could find something else that would be even closer to the campus like the Sheraton. Staff was nice, but not super helpful. Food was average at best. Parking on site was great!

Stayed in July 2023

Hall rugs could use an update.

Friendly, quiet, good location. Nice, simple complimentary breakfast.

Stayed in March 2023

This is the second stay in a row that there was no morning coffee. The short heavy set desk guy not as component as the rest of the staff.Same person both times.

We had splurged for a suite. The one they gave us was called the Tree House. This was a big mistake for two 80 year olds. The bed room was up a flight of stairs. Noe way in the dark, middle of the night could ether one of us made it downstairs to use the bathroom. The description should have described this better. The afternoon desk person was able to get us another room, she was very nice.

Stayed in March 2023

nothing

it was a unique hotel was pristine. Very comfortable staff nice

Stayed in March 2023

location and the dedication to LEED certification

Stayed in January 2023

More expensive than I wanted. I will have to say someplace else next time due to the price.

Stayed in September 2022

Staff was so polite, breakfast was phenomenal selection, room very spacious and clean. It was very nice!

Stayed in September 2022

Super cool architectural building. Unique rooms. Great location. Attentive staff.

Stayed in August 2025

Closest to SU

Stayed in July 2025