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Reviews of Sleep Inn & Suites Medical Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3215 Samford Avenue, Shreveport, LA 71115, United States of America

#14 of 30 hotels in Shreveport

Guests' Choice

Review Score

Based on 269 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.6

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs in first room and then changed rooms.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    In general, the hotel was okay. But Booking.com sending me and email stating I need to pay $11 + in order to get a toile
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some things were broken and needed fixing.

    Convenient location, affordable

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    This was a perfect location for my little business trip and I was well taken care of.
    • Business trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    I have no complaints about my stay. Was very close to where I was working. Will definitely stay there again.

    Very clean and conveniently located. Very helpful staff, too. I felt like they wanted to make sure I had everything I needed.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    So far everything was nice

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was really good 👍🏾

    Stayed in March 2024

  • Reviewed: February 22, 2024

    7.0
    I’d stay there again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was rushing us to leave and not very friendly

    It was far enough away to be quiet and close enough to get where you needed to go.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Overall good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Far from family

    Easy check in/out. Breakfast was chaos…too crowded. When the attendant was available- all was good- otherwise people were rude.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    It was mostly clean and comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was clean but apparently the cleaning person ate lunch in there and left trash and noodles on the counter The breakfast area was over crowded and not well maintained

    Easy and close to our route

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    2 night stay. 1st night was awesome! 2nd night, High School Wrestling teams arrived in Droves!! Elevator burned up, we were handicapped medical patients on the 2nd floor. Hot water tank went out for the last night and day we were there. I don't think they were equipped to handle as many people that were there.

    Everything was very clean, friendly staff, great breakfast, indoor warm pool and spa. Beds were very comfortable!

    Stayed in February 2024

  • Reviewed: December 20, 2023

    8.0
    The stay was ok but the price was not what was advertised after you check out.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The $25 fee they charge was never refunded to my card. I waited 3 weeks before calling the hotel to see if my money was refunded. I was told to contact my bank because it was released after I checked out. It was never refunded to my account. Plan on paying an extra $25 for your room price.

    Everything was ok

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Decent stay
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not the hotels fault, but the area is not safe, both of our cars were broken into in the parking lot. Hotel should consider hiring security

    The room was spacious, beds were comfortable, room was clean

    Stayed in November 2023

  • Reviewed: December 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    It was very clean and the price was great.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    It was all good.
    • Business trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    All was good.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was broken so me being in a wheelchair couldn’t get to my room on the third floor. I reserved a king size suite with pull out couch but had to settle for two queen beds no couch. The noise of the train outside was annoying at first but we got used to it.

    It was clean, quiet, and great parking.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Nice hotel. Too close to train tracks. It served its purpose.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Terrible roads at the property. Also I hung DND sign and one of your employees knocked and immediately entered our room. Inappropriate and unnecessary. No manager on duty when I wanted to confirm that would have been an employee had I not been in or been inside naked, he would have walked in. The DND sign should have absolved any reason to enter. I wasn’t expecting towel exchange bc your posted signs indicated otherwise. Left me uncertain about the safety of my items in the room.

    Clean and neat. Location. Price.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was very firm.

    Staff was very friendly.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    9.0
    Wonderful
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Drunk guy in the elevator beer was spilled all in it. And charged me 50.00 dollars after I had already paid for the 2 night stay. Said it would fall off my card when checking out. Sure hope they're right.

    The staff was amazing. And very comfortable bed felt really safe there.

    Stayed in August 2023

  • Reviewed: May 28, 2023

    7.0
    Nice place to stay for a reasonable price
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the room could stand a very good vacuuming and shampooing. The breakfast was subpar even for hotel breakfast.

    Skylar, the young lady who checked us in was an absolute pleasure! There was a large party in town for a family reunion and even though one of them was being a bit difficult with her, she kept her composure and was able to greet us with a smile and positive attitude. She actually was one of the turning points of our visit to Shreveport. The location of the property is a bonus as well.

    Stayed in May 2023

  • Reviewed: May 7, 2023

    9.0
    It was very pleasant and the staff was very nice and professional
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Close to location

    Stayed in May 2023

  • Reviewed: April 24, 2023

    7.0
    Breakfasts were good. This place worked for me; so overall, all went well.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights

    TV system did not work. Could not log in to WiFi. Did not have time to pursue reasons why.

    Breakfast.

    Stayed in April 2023

  • Reviewed: April 8, 2023

    7.0
    Good
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress seemed old and not very comfortable.

    The room was clean. The shower was great. Slept well.

    Stayed in April 2023

  • Reviewed: March 1, 2023

    9.0
    Enjoyed my stay and will come back in the future
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price was not as expected but still affordable

    Breakfast was great and the staff were super friendly

    Stayed in February 2023

  • Reviewed: February 28, 2023

    7.0
    I would likely stay there again while visiting Shreveport.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    I could hear conversation from next door room

    The Staff was nice to address my issues

    Stayed in February 2023

  • Reviewed: January 25, 2023

    7.0
    it was okay, the young lady at the front desk definitely deserve a raise or some kind of acknowledgment because she was
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the lady that was over breakfast was questioning me about my food. she told me I was filling my waffle mix up too much in my cup, I told her it’s okay, I’m taking breakfast upstairs for my dad who had surgery the day before. later, as we’re still eating, she said, “I thought you were taking some upstairs.” I told her I am, when I’m done eating. I’ve never had someone question me about my breakfast. it was very uncomfortable and rude. very rude.

    pool area and the night shift (young lady at the front desk).

    Stayed in January 2023

Showing 1 - 25

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