Reviews of Sleep Inn Bryson City - Cherokee Area 2 stars
500 Veterans Boulevard, Bryson City, NC 28713, United States
Loading
Guests also reviewed these properties:
Rome, Italy
Oia, Greece
Marrakech, Morocco
Hévíz, Hungary
Ozzano Monferrato, Italy
Kirklinton, United Kingdom
Tuenno, Italy
Pyeongchang , South Korea
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe only thing good about the sleep inn in Bryson City North Carolina is the location nothing else
The staff especially the morning crew was very rude and ugly toward my questions and my concerns they would not give me a receipt of my stay plus I was double charged money was taken off the credit card that we used to check in and also money was taken off my debit card that I reserved the room for this has never happened at any motel that I've ever stayed at and I did not appreciate it at all took me 4 days to get the money returned to my card I will never stay in a sleep inn motel ever again because of this experience.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe friendliness of the staff who were working the front desk. Both check-in and check-out staff were very welcoming. The beds were comfortable and the pillows were just right! We had a good nights rest after a long day.
Shower floor had not been cleaned and there was what looked like black mold in several areas throughout the entire room.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe bathroom was way to small, look about the size of small hot box
Bathroom extremely small, about the size of a hot box2 ft x 3 ft
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewBreakfast, proximity
Room smelled musky/moldy upon entering.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery nice, clean, and quite, I will stay again
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe travelled with kids, so our #1 point here was the pool. It's nice and warm. Our room was on the ground floor so we didn't need to haul anything up and down the stairs. It was clean and comfortable. The business center allowed me to print what I needed to visit the GSMNP. The room was adequate - comfortable beds, enough outlets. We really didn't spend a lot of time in the room.
Nothing - for the price it was all you could expect.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNear highway.
The property has no elevator. The 1st floor room had a humidity smell that did not go away with the AC and the bathroom fan. There is no laundry service. I am sensitive to dust and I reacted to the room.
Dear Guest, We’re sorry to hear about your experience and understand your concerns. We appreciate your feedback regarding the humidity, lack of elevator, and absence of laundry service, and we’ll use it to improve our facilities and guest comfort. Sincerely, Hotel Manager
Dear Guest, We’re sorry to hear about your experience and understand your concerns. We appreciate your feedback regarding the humidity, lack of elevator, and absence of laundry service, and we’ll use it to improve our facilities and guest … Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewVery Clean
over priced Very strong & weird smell in the room. The second it hit 10 am the breakfast lady locked up all the food. I was finishing up my coffee & eggs went to get a yogurt and the door was locked up all ready. It was like 10:03! Very rude.. she said it's was passed 10am. Kindness goes along way!!
Dear Guest, Thank you for your feedback. We’re glad you found the property very clean, but we apologize for the strong smell in your room and the experience at breakfast. We’ll address your comments with our team to ensure better service and guest experience. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We’re glad you found the property very clean, but we apologize for the strong smell in your room and the experience at breakfast. We’ll address your comments with our team to ensure better service a… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewbreakfast was great
Dear Guest, We are delighted to know you enjoyed the breakfast, as we believe starting the day with a satisfying meal makes a big difference. Your positive feedback means a lot to our team and encourages us to keep providing a welcoming experience. We look forward to your next stay with us. Sincerely, Hotel Manager
Dear Guest, We are delighted to know you enjoyed the breakfast, as we believe starting the day with a satisfying meal makes a big difference. Your positive feedback means a lot to our team and encourages us to keep providing a welcoming ex… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff was particularly helpful during breakfast and generally very pleasant. Very professional.
A bit pricey but otherwise nothing.
Dear Guest, We are so glad to hear that our staff made a positive impression with their helpfulness and professionalism, especially during breakfast. Your kind words mean a lot to the team. We appreciate your comment on pricing and will keep it in mind. We look forward to welcoming you again for another pleasant stay. Sincerely, Hotel Manager
Dear Guest, We are so glad to hear that our staff made a positive impression with their helpfulness and professionalism, especially during breakfast. Your kind words mean a lot to the team. We appreciate your comment on pricing and will ke… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewit was great and a very good, area was clean and food was prepared very well
the eggs were great
Dear Guest, Thank you for your wonderful feedback! We’re happy you had a great stay, enjoyed the clean area, and loved the well-prepared food — especially the eggs. We look forward to seeing you again! Sincerely, Hotel Manager
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewRoom was small
Dear Guest, Thank you for your feedback! We’re glad you’d come back and appreciate your comments about the room size. Sincerely, Hotel Manager
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe rooms were super clean. The sheets were all clean and the bad was comfortable. The towels and was clothes were clean and did not have any type of stains on them.
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear the rooms, bedding, and towels were clean and comfortable. We hope to welcome you back for another great stay soon! Sincerely, Hotel Manager
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewvery clean, comfy, staff was amazing and the breakfast was pretty good
an elevator would have been nice for people who can't walk up and down the stairs all the time
Dear Guest, Thank you for your great review! We're thrilled you enjoyed the clean rooms, comfy stay, amazing staff, and breakfast. We appreciate your suggestion about an elevator and will keep it in mind for future improvements. Hope to welcome you and your family back soon! Sincerely, Hotel Manager
Dear Guest, Thank you for your great review! We're thrilled you enjoyed the clean rooms, comfy stay, amazing staff, and breakfast. We appreciate your suggestion about an elevator and will keep it in mind for future improvements. Hope t… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean
Nothing
Dear Guest, Thank you for your review! We're glad to hear you found the place clean. We appreciate you staying with us! Sincerely, Hotel Manager
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified review