7.7

Reviews of Sleep Inn Columbia 3 stars

1901 Rockland Road, Columbia, SC 29210, United States

  • Tisdale

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    breakfast was good.room clean.staffs very nice

    need more choice for breakfast.some meat will be nice

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoy… Show more

    Sleep Inn Columbia
    3 September 2025
  • Kenndra

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Saif

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Ronald

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Camara

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Comfort

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to… Show more

    Sleep Inn Columbia
    27 August 2025
  • Butler

    Reviewed: 26 August 2025 · Stayed in June 2025

    Verified review
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  • Debra

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The staff was friendly and breakfast was good

    Property response:

    Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

    Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the serv… Show more

    Sleep Inn Columbia
    26 August 2025
  • Shiquita

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    B

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Everything was clean and quiet.

    The exhaust fan in the bathroom didn't work and it caused the rim to stink/get warm from the shower. The beds were on the firm side but clean. Design flaw in how the vanity lights were directly across from the TV and left a glare when both were turned on.

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to… Show more

    Sleep Inn Columbia
    25 August 2025
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  • Campbell

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The Staff was very friendly and accommodating. We were there for the funeral of our last Aunt, the Matriarch. They made our stay very pleasant despite the circumstances. Thank you again.

    I can’t think of anything. Everything was fantastic.

    Property response:

    Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

    Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the serv… Show more

    Sleep Inn Columbia
    24 August 2025
  • Eddie

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Elethie

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review
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  • Randy

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Cat

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    I am very impressed with the overall cleanliness of the room. The beds are comfortable and have the perfect pillows.

    The air-conditioning in the room and throughout the building was operational but left the air somewhat humid. However it's over 90° outside so it's understandable that they would struggle to keep up.

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all o… Show more

    Sleep Inn Columbia
    16 August 2025
  • Collin

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    I stay here while at work in that area. Staff is very friendly and easy check in. Beds are very comfortable.

    It could use a little more cleanliness. But for what it’s worth I mean it’s fair enough

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to… Show more

    Sleep Inn Columbia
    16 August 2025
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  • Linda

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    Location

    My experience at this hotel was extremely disappointing. The building is old and poorly maintained, with a persistent damp smell. I even noticed visible dampness on the walls and ceilings due to high humidity. The bed sheets and the entire room smelled strongly of marijuana and cigarette smoke, which made it very uncomfortable. I stayed over a weekend (Saturday night), and from 11 p.m. onwards, a group of intoxicated guests began shouting, singing, and making loud noises in the hallway. They were going in and out of their rooms repeatedly. Around 1 a.m., another group of women started shouting and singing, which escalated into an argument in the hallway that lasted until 3 a.m. I was staying with my 13-year-old daughter, and I did not feel safe. The atmosphere was both unhygienic and unsettling. My booking was for two nights, but I decided to cancel the second night. I didn’t ask for a refund, but I informed reception about the incident. I told the receptionist and she called the manager, who appeared to be from India, didn’t understand well what he said, he was dismissive and unhelpful. He insisted these people were “workers returning from their shift,” ( Saturday night) despite my observation that I saw the housekeeper had been cleaning up alcohol bottles from their rooms when we were on the way out of our room. His manner was rude, and he walked away without resolving the matter and I had to leave since he run away. Overall, the lack of cleanliness, safety, and basic hospitality made this a bitter experience. I cannot recommend this hotel.

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

    Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to… Show more

    Sleep Inn Columbia
    15 August 2025
  • 7.0 Good
    Andrea

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Sheldon

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
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  • Brenda

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    The staff was soooooo friendly and pleasant.

    There was a smell as you enter. Only between the 2 doors. Not really in the lobby.

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and w… Show more

    Sleep Inn Columbia
    11 August 2025
  • Anonymous

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Dawn

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
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  • Primrose

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review
  • Hart

    Reviewed: 4 August 2025 · Stayed in May 2025

    Verified review
  • Jatara

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Location, good. Staff, very nice and helpful. Room was nice and clean. The bed? Well, it wasn't bad. Didn't have any dips, and was clean, but it wasn't as firm as I am used to. (Just my preference!) Overall, I felt safe and comfortable.

    The shower floor was my only negative. It was too slippery. I had to be sure I was on one of the non-slip strips. They need more of those strips and less of whatever makes that floor so slippery.

    Property response:

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoy… Show more

    Sleep Inn Columbia
    4 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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