If you’re going to have a handicap accessible room, it should NEVER be so far from the breakfast area. We were the next to last room on the left corridor. There was no handicapped parking space close by. The key system was the worst. You need to update this! First, I couldn’t figure which way the key went. Neither way worked for me. As I said, Rhianna came down and got us in. I never could get the outside door to unlock, so I had to park my husband in his wheelchair to hold it open.

At first I thought we made a terrible mistake because of how close the freeway was. However, 99% of the noise was gone when we went inside. The night clerk Rihanna was a huge help. There was no fridge in our room despite it being advertised as being there. She got one from another room for us and was a huge help with our key problems. The bed was extremely comfortable and the room worked pretty well for a handicapped couple. Breakfast was varied and tasty.

Stayed in August 2025

No cereal or milk at breakfast. The lady just said we have no milk

Location and variety of restaurants you could walk to

Stayed in August 2025

Located near plenty of places to eat convenient to the highway to get up and go after my stay. I’m a planet fitness member and one was close and I like that. Walmart in the area to get things I needed.

Stayed in July 2025

Good

Stayed in August 2025

Beds were very comfortable. Breakfast selection was nice.

Stayed in July 2025

Just the tub looked old/stained from non slip strips that had turned yellow and looked dirty. The duvet cover was dirty or stained so re just removed it. Also the TV remote wouldn't work. It turned on but no other buttons would work to change the channel just the volume.

The breakfast was fantastic. I had fresh self-made waffles with peanut butter and syrup, and I also had biscuits and gravy. They had sausage links and scrambled eggs but I passed. (The eggs seemed watery and sausage isn't my favorite so I skipped it. And they had of course cereals, fruit, muffins coffee, juices etc. 9 out of 10 for the whole stay. The bed and pillows were very comfortable and we are both chronic pain suffers so it was a treat. Loved the fridge and microwave. The hotel is overall very nice. Great pool and hot tub just didn't have time to use them this time. We joined their club, though.

Stayed in July 2025

The water pressure in the shower and toilet is the only complaint I have. The toilet didnt flush right and the water pressure in the shower was disappointing.

The staff waa stellar!! Loved the hot tub and the kids loved the pool. The beds were exceptional as well as the pillows 😊 The breakfast was adequite. The best part of breakfast was the sweet lady in there serving and cleaning. She is a true gem! The people at the front desk were very courteous, respectful and helpful. 100% recommend!

Stayed in July 2025

Could hear neighbor’s televisions, pocket door difficult to open and close

Pet friendly, location, breakfast

Stayed in July 2025

I thought the “dog friendly” rooms should have dog designed flooring. The fact that the floors were carpeted like regular rooms just invites dog smells, sniffing, marking, etc. Therefore, the room was stuffy and stinky. My practical suggestion would be to have linoleum or vinyl flooring in those rooms. Pet accidents or markings could be easily cleaned and mopped.

I liked the Free Breakfast, proximity to Downriver Casino, and the fact that they were “dog friendly”.

Stayed in June 2025

The room was clean and roomy. Breakfast was hot and well stocked. The employees were all very friendly and seemed to enjoy their jobs. The only little issue was the toilet did not flush properly.

Stayed in July 2025

Nice : )

Stayed in June 2025

Kinda messy out by the pool with construction

Easy check in and nice breakfast

Stayed in May 2025

Our room smelled stuffy. Since we were traveling with a dog, I think we were placed in a “dog” room. If there is to be such a room, get ride of the carpet and put down vinyl planking. Not sure what the extra $20 fee for a dog was used for.

Convenient to the highway and the Downstream Casino.

Stayed in June 2025

Dates, old tvs

Location, manager was great

Stayed in June 2025

Shower set up. We needed to be about one inch from screen to have remote work.

Location. Room was nice.

Stayed in May 2025

The room smelled ''old'. No conveniences of refrig nor microwave.

The location to the highway.

Stayed in May 2025

Room was not very clean. Truck facility right next door was a little noisy and congested

breakfast was very good. Breakfast facility was clean and well stocked. Bed and bedding were very comfortable

Stayed in May 2025

The location is a little kinky to get to but once the construction is over, it should be easier.

It was small and very clean. It was right next to a busy highway and you didn’t hear the traffic in the room at all!

Stayed in April 2025

Right next to a trucker parking spot so lots of engine noises.

Conveniently located off the highway, nice bedrooms and great breakfast.

Stayed in April 2025

Clean, well maintained, good breakfast selections.

Stayed in April 2025

No fridge or microwave

The shower was very nice and hot

Stayed in March 2025

Breakfast food could be warmer

Easy access to I44. Breakfast provided. Great mattress

Stayed in January 2025

When we arrived we were giving room 204 we left after booking in and returned to find something that I thought at first was a burn hole on a sheet that turned out to be a bed bug right away we were moved to 206. The lady at the desk Cynthia was very helpful she went right into move mode and went out of her way to make sure that everything was safe and bug free for us however after her shift and after getting settled in the other room we needed an extra blankets one was promptly brought to our room only to find out the next morning there were bed bugs in that comforter as well we had slept all night with it I can't even tell you how completely scared I was but we noticed we had not been bitten and we saw none in the bed or anywhere else just inside of this white comforter it had five or six of them they were very active but fortunately for some unforeseen reason didn't seem to have spread past the comforter itself. We called the desk the girls came up they went back and got a plastic bag we put the comforter in a plastic bag they brought alcohol we found a spray bottle and we began spraying everything down the carpet the bed the dust cover everywhere so we can almost not breathe for the alcohol we continued to observe any other bugs that may have found their way into any other place we did not seem to be able to find that so we stayed in that room and after some time later I was able to calm down and we were told that they would do something too correct this and give us some type of relief we took it as to be a additional night at a later date or some kind of compensation we did not ever hear from the manager when I had left she had just stepped out I was told I was giving her card and I had my receipt and I plan to follow up and to see what it is that they had planned too give us four all of this scare and having to move after we had unpacked on Friday night and then getting scared again on Saturday morning when we woke up to more bed bugs.

They were friendly everything was clean the breakfast was very good the overall experience had we not had one serious situation was good

Stayed in January 2025

Nothing

Convenient location and easy access to the highway

Stayed in December 2024