Reviews of Sleep Inn near Great Lakes Naval Base 2 stars

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that our breakfast and carpet did not meet your expectations. Please know that our breakfast menu is in line with Sleep Inn by Choice Hotels’ brand standards, and we continue to follow all required updates. In addition, our property has recently been renovated, and we are committed to maintaining a clean and comfortable environment for our guests. Your comments have been shared with our team so we can ensure continued improvements. We truly appreciate your input and hope you’ll consider staying with us again so we can provide you with a better experience. Best Regards, Mike GM Sleep Inn near Great Lakes Naval Base

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that our breakfast and carpet did not meet your expectations. Please know that our breakfast menu is in line with Sleep Inn by Choice Hotels’ bran… Show more

Dear Raneth, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations and that you felt no one was around to assist you. Providing attentive service and support to our guests is very important to us, and we regret if we fell short during your stay. Your comments have been shared with our team so we can ensure better coverage and availability for our guests at all times. We do hope you will give us another opportunity in the future to provide you with a more positive and welcoming experience. Best Regards, Mike GM Sleep Inn near Great Lakes Naval Base

Dear Raneth, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations and that you felt no one was around to assist you. Providing attentive service and support to our guests is … Show more

Dear Delta, Thank you so much for your kind feedback! We’re thrilled to hear that you had an excellent stay with us. It’s wonderful to know that you found the room clean, comfortable, and well-maintained—our housekeeping team works hard to ensure every guest enjoys a relaxing environment. We’re especially happy that our staff made a positive impression on you. Providing friendly, professional service is very important to us, and I’ll be sure to pass your compliments along to the team. It’s great to hear the location was convenient for your needs and that you felt the overall value of your stay was priced fairly. We strive to deliver a great experience at a reasonable rate, and feedback like yours lets us know we’re on the right path. Thank you again for staying with us—we truly appreciate your recommendation and hope to welcome you back again soon! Regards, Sleep Inn

Dear Delta, Thank you so much for your kind feedback! We’re thrilled to hear that you had an excellent stay with us. It’s wonderful to know that you found the room clean, comfortable, and well-maintained—our housekeeping team works hard to… Show more

Dear Debbie, It’s also wonderful to know that you enjoyed the comfortable beds and that our staff made a positive impression with their professionalism and service — our team works hard to deliver that level of hospitality every day, so comments like yours truly motivate us! We appreciate you mentioning the issue with the TV guide not matching the channels. We understand how frustrating that can be when you’re trying to unwind, and we’ll make sure our maintenance and front desk teams are aware so we can get it corrected or provide clearer guidance for future guests. Thank you again for choosing to stay with us — we’re glad to hear it was an excellent stay overall. Whenever your travels bring you back to the area, we would love to welcome you again for another great visit! Best Regards, Sleep Inn

Dear Debbie, It’s also wonderful to know that you enjoyed the comfortable beds and that our staff made a positive impression with their professionalism and service — our team works hard to deliver that level of hospitality every day, so co… Show more

Dear Vargas, Thank you for taking the time to share your experience with us! We’re so glad to hear that you appreciated our convenient location near the Navy Base and that you were able to get a good night’s sleep during your stay. Many guests choose us for that very reason, and it’s wonderful to know it made your visit easier. We appreciate your honesty about the room size and sound from nearby rooms. While our first-floor rooms can be a bit more compact and occasionally experience more hallway or room noise, we're happy to hear that you still found the stay comfortable overall. Your feedback helps us identify areas where we can continue to improve the guest experience, and we’ll certainly take this into account as we work on future upgrades and improvements. If you happen to stay with us again in the future, please feel free to request a room on an upper floor — those rooms tend to be quieter and slightly more spacious, and we’d be happy to accommodate that whenever availability allows. Thank you again for staying with us and for sharing your thoughts. We hope to welcome you back on your next visit to the area! Warm regards, Hotel Management Team Sleep Inn

Dear Vargas, Thank you for taking the time to share your experience with us! We’re so glad to hear that you appreciated our convenient location near the Navy Base and that you were able to get a good night’s sleep during your stay. Many gu… Show more

Dear Arash, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the refrigerator in your room. After checking, our maintenance team confirmed that the refrigerator was working properly, but we understand this did not meet your expectations and caused frustration with your food storage. We also regret the issues you encountered with the cleanliness of the shower area and the unpleasant odor in the room. Please know that your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are addressed immediately. We appreciate your kind words about our convenient location and hope you will consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management

Dear Arash, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the refrigerator in your room. After checking, our maintenance team confirmed that the refrigerator was wor… Show more

Dear Rebecca, Thank you so much for your kind review! We’re thrilled to hear that you found our hotel to be a good place to stay near RTC Great Lakes. Our convenient location, right off the main road, truly makes it easy for guests attending Navy graduations or visiting the base — and we’re so glad it worked well for you. We take great pride in providing clean, comfortable accommodations and friendly service to all our guests, and it’s always rewarding to hear when we've met expectations. Whether you're here for a PIR ceremony, visiting a recruit, or just passing through, we aim to make your stay as smooth and stress-free as possible. We appreciate you choosing Sleep Inn Lake Bluff, and we hope to welcome you back again in the future! Warm regards, Mike Guest Services Sleep Inn Lake Bluff

Dear Rebecca, Thank you so much for your kind review! We’re thrilled to hear that you found our hotel to be a good place to stay near RTC Great Lakes. Our convenient location, right off the main road, truly makes it easy for guests attendi… Show more

Dear Cain, Thank you so much for your kind words! We're thrilled to hear that you found our staff to be helpful, polite, and kind. Providing warm and attentive service is something we take great pride in, and it's always rewarding to know that it made a positive impression on your stay. We truly appreciate you choosing Sleep Inn Lake Bluff and hope to welcome you back again soon. Warm regards, Mike Sleep Inn Lake Bluff

Dear Cain, Thank you so much for your kind words! We're thrilled to hear that you found our staff to be helpful, polite, and kind. Providing warm and attentive service is something we take great pride in, and it's always rewarding … Show more

Dear Michael, Thank you for sharing your feedback! We're so glad to hear you had an excellent stay and that you appreciated our convenient location, cleanliness, and the customer service provided by our team. Your kind words mean a lot to us. We also appreciate your suggestion regarding the kitchen area. We understand how important a comfortable environment is, and we will certainly look into improving the ventilation or cooling options in that space. Thank you again for choosing Sleep Inn Lake Bluff. We hope to welcome you back on your next visit to the area! Warm regards, Mike P Sleep Inn Lake Bluff

Dear Michael, Thank you for sharing your feedback! We're so glad to hear you had an excellent stay and that you appreciated our convenient location, cleanliness, and the customer service provided by our team. Your kind words mean a lot… Show more

Dear Paul, Thank you for taking the time to share your feedback. We’re glad to hear that our location near the base was convenient for your visit—that’s something many of our guests appreciate, and we’re pleased it worked well for you. However, we’re truly sorry that your experience with the room did not meet expectations. Cleanliness and comfort are top priorities for us, and it’s disappointing to learn that your room fell short in several areas. Please accept our sincere apologies for the condition of the shower, the overall feel of the room, and the early check-in fee that felt unreasonable under the circumstances. While early check-in does depend on availability and staffing, we understand how frustrating that must have felt, especially if the room was already ready. Your comments are being shared with our housekeeping and maintenance teams to address the cleanliness concerns and physical condition of the room. We’re also reviewing our front desk policies to ensure that early check-in charges are applied fairly and clearly communicated. We value your feedback and hope you’ll consider giving us another opportunity in the future to deliver the improved experience you deserve. Warm regards, Sleep Inn Lake Bluff Management Team

Dear Paul, Thank you for taking the time to share your feedback. We’re glad to hear that our location near the base was convenient for your visit—that’s something many of our guests appreciate, and we’re pleased it worked well for you. Ho… Show more

Samantha, Thank you for taking the time to share your experience with us! We're so glad to hear that you found our location convenient, especially with easy access to the Navy base. We know how important that is for families and guests attending RTC graduations or visiting loved ones, and we're happy the shuttle taxi service made your travel easier. It's also great to know you found our pricing to be reasonable and our location convenient for your needs. We also appreciate your feedback regarding breakfast. While we offer a variety of options including waffles, yogurt, and fresh fruit, we understand that preferences vary. Your input helps us as we continue to explore ways to enhance our breakfast selections and better accommodate different tastes. We hope to have the opportunity to welcome you back again in the future—and if there’s anything we can do to make your next stay even more comfortable, please don’t hesitate to let us know. Warm regards, Sleep Inn Lake Bluff – Near Great Lakes Naval Base

Samantha, Thank you for taking the time to share your experience with us! We're so glad to hear that you found our location convenient, especially with easy access to the Navy base. We know how important that is for families and guests… Show more

Jocelyn, Thank you for taking the time to share your feedback with us. We’re so glad to hear that you found your room clean, the beds comfortable, and our staff very friendly—providing warm, welcoming service is something we truly take pride in. We do apologize, however, for the inconvenience caused by the noise near the elevator. We understand how important a quiet and restful environment is, and we’re sorry this impacted your overall experience. For any future visits, please feel free to let us know if you prefer a room in a quieter area of the hotel—we’ll do our best to accommodate your request based on availability. We appreciate both your positive comments and your constructive feedback. It helps us improve and ensures every guest has the best stay possible. We hope to welcome you back again soon! Warm regards, Sleep Inn Lake Bluff Management Team

Jocelyn, Thank you for taking the time to share your feedback with us. We’re so glad to hear that you found your room clean, the beds comfortable, and our staff very friendly—providing warm, welcoming service is something we truly take pri… Show more

Dear Brian, Thank you for your feedback, and we’re glad you enjoyed the convenience of our location near the Naval Base and other local attractions! Regarding the video slot machines — yes, we do have them on-site for guest entertainment, and as you mentioned, the taxes applied are in accordance with state regulations. We always aim to be transparent about any applicable charges, and we appreciate your understanding. If you have any questions about the games or anything else during your stay, our team is always happy to help. We hope to see you again soon! Best Regards, Mike GM Sleep Inn near Great Lakes Naval Base

Dear Brian, Thank you for your feedback, and we’re glad you enjoyed the convenience of our location near the Naval Base and other local attractions! Regarding the video slot machines — yes, we do have them on-site for guest entertainment,… Show more

Dear Holly, Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re truly glad to hear that you enjoyed your stay during your visit for NSI at the Naval Base. Our location is a favorite among many of our guests attending events at the base, and we're pleased it offered the convenience and quiet environment you were looking for. It’s also great to know you appreciated our early complimentary breakfast—we understand how important it is to start the day right, especially on early mornings like NSI! We're happy you enjoyed the variety, from the waffle station and crepes to the fruit, yogurt, and coffee. Most of all, thank you for recognizing our team’s efforts in returning your jacket. We’re proud to have a staff that genuinely cares about our guests and goes the extra mile to ensure every stay is stress-free, even after checkout. We hope to welcome you back again in the future. Safe travels and best wishes to your NSI graduate! Best Regards, Mike - GM Sleep Inn

Dear Holly, Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re truly glad to hear that you enjoyed your stay during your visit for NSI at the Naval Base. Our location is a favorite … Show more

Dear Jennifer, Thank you for taking the time to share your kind feedback—we truly appreciate it! We’re so pleased to hear that you enjoyed your stay and found the location convenient, the service welcoming, and your room clean and comfortable. It’s always encouraging to know that our efforts to provide a relaxing and enjoyable experience are noticed and appreciated by our guests. Your comment, “Nothing we didn’t like,” means a lot to us—it tells us we’re on the right track in meeting and hopefully exceeding expectations. Our entire team works hard to maintain high standards of cleanliness, comfort, and hospitality, and we’re delighted that these aspects stood out to you during your visit. We look forward to the opportunity to welcome you back again in the future. Thank you for choosing to stay with us! Best Regards, Mike - GM Sleep Inn

Dear Jennifer, Thank you for taking the time to share your kind feedback—we truly appreciate it! We’re so pleased to hear that you enjoyed your stay and found the location convenient, the service welcoming, and your room clean and comfort… Show more