2855 Old Austin Peay Highway, Memphis, TN 38128, United States of America
#158 of 187 hotels in Memphis
Guests' ChoiceBased on 198 hotel reviews
5.7Cleanliness
6.5
Comfort
6.5
Location
6.5
Facilities
6.2
Staff
7.0
Value for money
6.5
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Sandra
United States of AmericaOt much to say
Not much to say
Stayed in April 2024
Reviewed: March 29, 2024
Mr
United States of AmericaThin walls, bad staff, no ice machine and the room had an old smell.
Room was ok
Stayed in March 2024
Reviewed: March 26, 2024
James
United States of AmericaNa
Na
Stayed in March 2024
Reviewed: March 23, 2024
Renee
United States of AmericaTv didn’t work
Stayed in March 2024
Reviewed: January 16, 2024
Jb
United States of AmericaBreakfast was hot and there was a decent selection to choose from. The rooms were comfortable. They had parking for our box trucks. Close to restaurants.
Stayed in November 2023
Reviewed: November 30, 2023
Lyall
CanadaNot a great location...too far from downtown.
New, well equipped room
Stayed in November 2023
Reviewed: September 19, 2023
Tyler
United States of AmericaThe phone inside of the hotel room didn’t work! I was told for a $50 deposit that I wasn’t aware of when I first checked in the hotel.
It was safe !
Stayed in September 2023
Reviewed: August 7, 2023
Rodney
United States of AmericaVery few TV channels and interupted during rain..No HBO but was listed as available. Floor was sticky and no stopper for bathtub. Dificulty with room key card. $50 deposit not mentioned until we arrived and the room was already prepaid!!!
location,1 femaile membe of staff was helpful
Stayed in August 2023
Reviewed: June 19, 2023
Camilla
United States of AmericaNo hair dryer. Pool has been closed for at least 2 years. Room assigned hadn't been cleaned and had to change rooms. Made reservations 2 months in advance. Expected better.
Location off I-40.
Stayed in June 2023
Reviewed: June 1, 2023
Luiz
BrazilThe breakfast was not available at 9:00am
Location and cleaning.
Stayed in May 2023
Reviewed: May 28, 2023
Debby
United States of Americaincredibly small breakfast
Stayed in May 2023
Reviewed: May 18, 2023
Latonia
United States of AmericaOk
It was OK didn't
Stayed in April 2023
Reviewed: May 17, 2023
Howard
GermanyPool under repair, just 1 elevator and under maintenance
Stayed in May 2023
Reviewed: May 8, 2023
Jennifer
United States of AmericaThey took my deposit then claim they couldn't find it the day of check out like they promise then told me I had to travel back to Memphis to get it the next morning the Gm was not helpful at all nor the desk person it's giving trying to steal money from the customer
The room
Stayed in May 2023
Reviewed: May 2, 2023
Douglas
Australiathe staff were great.
Stayed in May 2023
Reviewed: April 7, 2023
Christine
United States of AmericaBreakfast was cold cereal and outdated milk. The juice was mostly water. Very disappointing.
The night shift service
Stayed in March 2023
Reviewed: March 24, 2023
Christine
United States of AmericaNo breakfast. Every thing instant or outdated
Night shift desk was excellent
Stayed in March 2023
Reviewed: March 12, 2023
Heather
United States of AmericaArea looks suspect (gate around parking but it never closes) Pool & hot tub closed indefinitely due to Covid ?! No blanket on the bed or provided. Also, 2nd amendment folks no weapons allowed.
Staff were great! Very friendly & helpful.
Stayed in March 2023
Reviewed: March 8, 2023
Teresita
United States of AmericaRoom 103 toilet floater keeps running. Need to adjust floater. One big towel only for 2 people. Wrong faucet size for vanity. Curtains need a hook. The bathroom floor needs a drain cover. Toilet is not bolted properly. The staff is not conversant. Coffee is too weak. There is nothing on the food cooler. You have to ask for yogurt I will not recommend this place even on a one night stay.
Room is presentable.
Stayed in March 2023
Reviewed: February 27, 2023
Wells
United States of AmericaPlenty of noise over mt head...
Stayed in February 2023
Reviewed: February 11, 2023
Robert
United States of AmericaNo pool, toilet had leak ans bathroom walls could be washed.
Clean and friendly staff
Stayed in February 2023
Reviewed: January 12, 2023
Crystal
United States of Americathe lights the exhaust fan in bathroom didn’t work empty breakfast bar
the bed
Stayed in January 2023
Reviewed: January 12, 2023
Schindler
United States of Americathere was a dead cockroach in our room, the shower/bathroom is tiny and it is in the worst part of Memphis possible. I didn’t do research as this hotel was a last minute decision but don’t stay here if you want to feel any sort of safety. it was in a bad part of Memphis
I didn’t like much about the property. the beds were decent and room was a good size.
Stayed in January 2023
Reviewed: May 6, 2024
Sheronda
United States of AmericaThe rooms were dirty. We switched rooms 3 times. Rooms had mold, dirty sheets, furniture was broken or trashed, hallway and rooms smelled like smoke, although it was supposed to be a smoke-free hotel, bathrooms were full of mold, toilets were unstable, and they also had roaches.
Nothing. The place was filthy from the front desk to the room.
Stayed in May 2024
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