Room was dusty

Good central location, entry easy, good amenities (kitchen, washing machine etc).

Stayed in August 2025

The verification process to gain entry was a bit difficult this time and I had to actually call to clarify identity. It was annoying and confusing.

I liked the centralized location and the quiet clean rooms. On street parking in Detroit is actually free after 10 pm so I did not use any paid lots.

Stayed in August 2025

chipping paint on walls, stained shower curtain, no creamer for coffee, smartphone app “key” did not open doors, lobby vending machines half-empty

downtown location, washer/dryer, dishwasher, table settings, keyless entry

Stayed in August 2025

Not enough towels

The location was great. We went to the ball game.

Stayed in August 2025

My room was right next to the noisy elevator. Didn't notice until bedtime. It rattled like a roller coaster. There was lots of noise from people on my floor. Sounded like a party. Loud music. Very unacceptable. However after 11pm there was no noise. In the morning, housekeeping employees talked so loudly to each other when they're working. They should lower their voices. Outside the Sonder it was a bit scary. Lots of people hanging about outside smoking weed. But once I was inside I felt completely safe. The code on the door and my room worked really well.

Lovely apartment which had everything, even a washer and dryer. Really nice. Bathroom was great, clean with all bathroom needs. Kitchen was amazing. I loved it. Very close to everything in the city.

Stayed in August 2025

It was extremely loud. Not from other units or quests, but street noise. The cars and motorcycles were blaring music (cannot stress how loud) until 2-3 am every night - then dead silent.

Location to downtown.

Stayed in August 2025

The blinds were see through so when going to sleep in the living room if I can slightly see out that means others in the surrounding hotel can see in. So we didn’t have alot of lights on when it was night. Having it be so bright in the morning when we still trying to sleep was annoying. They should change how the living room blinds are. Also the bedroom the wall didn’t go all the way up that was very weird. We noticed when we looked up towards ceiling that there’s no wall all the way to the ceiling lol hard to describe but you can have your bedroom door closed and throw sumthin over from the hallway and it’ll land in the room. If that makes sense. From the top of door to ceiling they did not complete the wall to separate your room from hallway. Very weird.

Like having an access code to get in and in your room same number. The location is amazing AMAZING view.

Stayed in August 2025

The light of one elevator needs to be changed

Close to the venue conference

Stayed in July 2025

No outdoor space. Scary old elevator.

Convenient location. Friendly staff. Spacious accommodations.

Stayed in July 2025

No staff, being right next to the train station

Location

Stayed in July 2025

Location, convenience, big. easy to get to, easy to check in. rAte was great.

Stayed in May 2025

Nothing

My wife and I really enjoyed our stay. The room was spacious and immaculate and the bed was very comfortable. The Front Desk people were friendly and helpful. Its downtown location right beside the People Mover made going to Greektown or Comerica Park(and Buddies) etc. a short, easy train trip, plus it was free. I thought it was excellent value for the cost.

Stayed in July 2025

Cleaning can be a little bit better. There’s were to dusty behind and under the sofa.

The apartment is situated very centrally. Big windows creating the right town atmosphere. We can hear the busy town and traffic- but it hasn’t bothered us. The apartment has everything you need while traveling with teens: microwave, washing machine etc.,

Stayed in July 2025

Dirty on top of fridge Bad smell coming from dishwasher No dresser cabinet Tv stand to low, switch tv stand for a dresser Shower gel dispensers make shower stall small, they should be on the shower head side Common area cleanliness could be better

Good value Spacious Good location Cleanliness Quite Window view Gym

Stayed in July 2025

Couch was a little stained.

Really like the location and ease of checking in.

Stayed in July 2025

No staff available at the front desk and no onsite parking.

Location was good and beds were comfortable. Apartment was very clean.

Stayed in July 2025

Dirty handprint on bathroom wall. Unable to effectivly communicate with Sonder staff prior to our stay. Parking was a bit expensive.

The location was perfect for our purpose. The staff was able to help us with an issue at check in.

Stayed in July 2025

The experience provided all we expected and needed.

Amazing convenience. Right next to the Peoplemover stop on Michigan Ave. Walking distance to the waterfront and any kind of dining or convenience you could hope for.

Stayed in June 2025

Expensive. But I was there for the techno fest and every available lodging is expensive as hell that weekend. It's a racket. Still cheaper than the Ren Cen but not by much.

Excellent location. I was only there one night bc the airbnb I had reserved in Corktown did not have availability the last night of my stay. But I've stayed here before and the location is great if you want to be in downtown, it's clean and easy to get in and out of. There is someone sitting at the desk downstairs but it's not like a hotel; I didn't need anything fancy but I imagine they could help you with extra towels or whatever.

Stayed in May 2025

Very large and well equipped place..

Stayed in July 2025

We were changed rooms from floor 10 to floor 4

Convenience to events

Stayed in July 2025

Security staff need additional Customer relations training. Some come across as uninterested, lackadaisical, bored.

Location, comfort. Staff excellent.

Stayed in July 2025

The lack of any facilities at the hotel. There was no one at the reception when I (as well as a bunch of other people) arrived and we couldn't enter with the lock key as it was 10 minutes before our arrival time. I find that having to wait outside rather than in the reception was inconvenient, and thankfully it wasn't raining that day.

The room was spacious, clean and comfortable and the hotel location was great

Stayed in June 2025

There was a dirty fork in the drawer. The chairs had stains on them.

The room was modern and had everything I needed and more

Stayed in June 2025