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  5. Reviews of Sonder by Marriott Bonvoy RailSpur Apartments Pioneer Square

Reviews of Sonder by Marriott Bonvoy RailSpur Apartments Pioneer Square

417 Occidental Avenue South, Pioneer Square, Seattle, 98104, United States

#38 of 107 hotels in Seattle

Guests' Choice

Review Score

Based on 200 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    7.7

  • Value for money

    8.0

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: August 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Lofted Queen Room with Balcony
    • Stayed 3 nights

    I arrived a few hours early, I knew getting in before 4PM might not be possible. However, the temporary storage lockers were full and it was difficult to get in touch with anyone to put my bags in a secure area. The keyless entry on the front door and room worked 90% of the time but could be glichy.

    Great value, location and cleanliness

    Stayed in August 2025

  • Reviewed: August 28, 2025

    7.0
    Will not go for a loft style bed again. Dumb idea on my part
    • Leisure trip
    • Couple
    • Lofted Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The loft bed is a crazy idea. Going up and down that ladder is flat out dangerous.

    Good central location. Modern. Nice looking

    Stayed in August 2025

  • Reviewed: August 25, 2025

    7.0
    Industrial makeover lacking of character, amenities and human contact
    • Leisure trip
    • Solo traveler
    • Lofted Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is a converted industrial loft, so there are zero amenities. Zero contact with other humans. Punch in. Punch out. The loft “bedroom” in my room was unusable. Fine for me because I could sleep on the mainfloor couch. For a night, if you’re going to a ballgame, it’s passable.

    Location. Price.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    7.0
    It was okay
    • Leisure trip
    • Group
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom sink is horrible and the pull out bed was broken

    Room was modern

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    issue with refrigerator beeping regulary at night, ???with no instructions on how to fix..? Suggest be useful to have some instructons for appliances. Also clear advice from the get go that the access codes will be provided just before rental. I think I was advised yhat access codes would br provided 3 days in advance, unnessesary confusion.. Also the aircon was very loud and was really required as we struck a very hot few days in Seattle otherwise we would stay again. Thankyou M & J McGovern

    Location was good, nice and clean and tidy.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    9.0
    Great place safe area convenient
    • Leisure trip
    • Family with young children
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately, because of the way the room are done. We heard a lot of noise in the room above

    We appreciate the facility and the quality of furniture. All the equipment were complete and the product available if necessary great experience.

    Stayed in July 2025

  • Reviewed: August 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs to the upper level were a bit too challenging for an elder couple. Somes the measage codes gave us fits.

    Location to Amtrak

    Stayed in August 2025

  • Reviewed: August 5, 2025

    9.0
    A great location and rooms, but a bit noisy from street
    • Leisure trip
    • Couple
    • Accessible Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lots of noise from streets due to poor windows, no staff on site despite a sign stating they would be there at specific hours, some issues in local areas with drug addicts and homeless persons, access is via dark alleyways that often were almost blocked by vehicles accessing other properties, not enough large lockers for guests to use after checkout

    Great location for tourism and for local sport stadiums, excellent rooms except for noise

    Stayed in August 2025

  • Reviewed: July 18, 2025

    7.0
    A different experience.
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No staff on hand, all done by codes. No enough bag storage lockers on site. A ladder only access to double bed and crawl on to bed. We are in our 70's and thought that it was dangerous.

    Very good location, close to station and ferries. Modern concept. Kitchen fully equipped.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    8.0
    Modern facilities loft bed too high and awkward for us to sleep together
    • Leisure trip
    • Couple
    • Lofted Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loft bed was too high for us, My husband had to sleep on the sofa

    Quirky love the converted warehouse look

    Stayed in July 2025

  • Reviewed: July 9, 2025

    9.0
    Fantastic location, clean, and safe - if you can handle the loft bed and the ladder!
    • Leisure trip
    • Family with young children
    • Lofted Queen Room
    • Stayed 3 nights

    The air conditioner as it currently stands definitely kept us cool - but wasn't the most sophisticated and was quite loud. And the loft bed will always feel a little bit funky to the average traveler, so not for everyone.

    Great location, and the Sonder app worked really well. The room was incredibly clean, and the loft bed was comfortable and felt big and safe. My parents used the accessible room (bed on floor) and loved it.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    8.0
    Can’t beat the location walking distance to stadiums
    • Leisure trip
    • Couple
    • Accessible Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some areas are showing some wear and damage. Our air conditioner didn’t work and the fan in the bathroom was broke

    Location is awesome if you are going to a game at either stadium

    Stayed in June 2025

  • Reviewed: June 28, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Lofted Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was very convenient

    Stayed in June 2025

  • Reviewed: June 21, 2025

    7.0
    Perfect stadium location for people who don’t have mobility issues.
    • Leisure trip
    • Family with young children
    • Lofted Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No USB ports to charge electronics- be sure to bring a wall charger. Bed is up a ladder in the loft- be aware if you have mobility issues. Property stated there was a sofa bed, but there was not.

    Location was perfect, easy walk to stadium, waterfront, restaurants. Quiet and felt safe.

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    Very good quality stay
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Found it difficult to cool down the sleeping level, did eventually get there but considering outside temperatures weren’t too high this could be an issue. Some minor snagging issues including tv remote not properly working but nothing major other than the bedroom being too warm.

    Good location for public transport, cool apartment, lovely staff, very good value for money (albeit this was pre Marriott purchasing Sonder so prices may have changed significantly). Staff also lovely

    Stayed in May 2025

  • Reviewed: June 1, 2025

    9.0
    Cozy space with good bed and kitchen.
    • Leisure trip
    • Couple
    • Accessible Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need to watch out crowds in the nite. Unlike rooms in the south, the rooms in the north may face with noises from the pool bar nearby.

    User-friendly bed and kitchen. The springs were hard enough to enjoy sleep. Enjoyed the spacy kitchen.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    8.0
    Would not stay again because off the issues with communicating.
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 2 nights

    Communicating was not good. Always on hold and most off the time and they were of no help, if by phone. Online was even worst.

    Location was great close to train station. Had washer and dryer on site for free.

    Stayed in May 2025

  • Reviewed: May 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No way to control the exhaust fan in the washroom (it was off all the time)

    Clean Good Location Nice rooftop Secure Good kitchen

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    Great, spotlessly clean apartment
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    My only downside was I am quite short and struggled a little to get onto the bed, but that certainly would not deter me from stopping there again if I was ever in the city

    Apartment was amazing, so clean and decor was great, the lovely touches of the white noise machine and ear plugs were an added bonus. I could not recommend it more highly. Staff, although I did not see them were very attentive on messages.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    7.0
    Great location and smart compact apartment
    • Leisure trip
    • Couple
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 4 nights

    Didnt realise how steep the steps (ladder really) and high the bedroom (a bed only) was. Lighting slightly inadequate and location of switches confusing

    apartment was great with cooking facilities and access to laundry

    Stayed in February 2025

  • Reviewed: May 1, 2025

    8.0
    A quiet stay
    • Leisure trip
    • Travelers with friends
    • Lofted Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Both days there was no luggage storage

    Good and comfy

    Stayed in April 2025

  • Reviewed: April 28, 2025

    8.0
    Comfy, clean, great location, anxious drivers/parkers beware
    • Leisure trip
    • Couple
    • Lofted Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Take parking into considering when planning on staying here if you are driving into Seattle and wish to find cheap/easy parking. We stayed for 2 nights and paid $150 total for parking at the lot down the street that is referenced in their check-in instructions. This was the only downside, everything else was great!

    Loved our stay! Bed was very comfortable, we fully expected and enjoyed the loft but folks who are not fond of steep, small stairs beware. Location was prime for the stadiums, Wamu theater, restaurants, bars, etc. I felt very safe in the location outside at night. There is no staff on sight (was expected) and didn’t miss it. Extras cabinet was hard to find but it ended up being right in front of the elevators in a little hutch. Can’t wait to come back, will definitely stay here when returning to Seattle.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    8.0
    Great location for a city break.
    • Leisure trip
    • Family with young children
    • Superior Lofted Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The sofa bed mattress was so thin and uncomfortable. As it was only needed for one person I slept on the sofa and the was fine.

    The location was so convenient for transport links. Plenty of tea/coffee, fresh towels etc available. The roof terrace was a real bonus.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    8.0
    Equal parts interesting and irritating
    • Leisure trip
    • Solo traveler
    • Lofted Queen Room
    • Stayed 5 nights

    Poorly designed room: kitchen way too big; inadequate clothes storage; badly placed electric outlets; desk too small; sleeping loft cute but impractical (I slept on the sofa); you hit your head on enormous bathroom cabinet.

    Good location. Clean. Interesting building.

    Stayed in March 2025

Showing 1 - 25

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