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  5. Reviews of Sonder at McKinley

Reviews of Sonder at McKinley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

800 N Central Avenue, Downtown Phoenix, Phoenix, 85004, United States of America

#17 of 88 vacation rentals in Phoenix

Guests' Choice

Review Score

Based on 126 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    7.7

  • Value for money

    8.2

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: May 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 5 nights

    The door code mechanism was intermittent, needed to try many times whether manually entering code and using the app.

    Nice space, great view, felt modern.

    Stayed in April 2024

  • Reviewed: February 5, 2024

    7.0
    It served its purpose by providing a clean place to sleep, otherwise, it didn’t provide much “wow.”
    • Business trip
    • Solo traveler
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    It was so dark in there - very little (dark) single light in main area and bedroom. It was difficult to enjoy it without feeling like falling asleep. Shower pressure was awful, non-existent.

    It was nicely decorated.

    Stayed in February 2024

  • Reviewed: January 11, 2024

    8.0
    Wonders made our stay memorable 😉
    • Leisure trip
    • Travelers with friends
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed was unfortunately broken and old. It needs to be replaced

    Clean property, modern appliances

    Stayed in October 2023

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    We had some trouble with the parking fob, and the spot is on the 7th floor. We only stayed one night so it was fine, but if you are going in and out frequently it could be annoying. There is one bathroom in the apartment, and it's only accessible via the the bedroom - a bit inconvenient since we had 3 people and she had to wait for us to get up etc. to be able to use the bathroom. Check-in is a bit late (4pm) and you need to pay to get in earlier.

    A large apartment with full kitchen and two large beds inside a luxury apartment complex. Great views as well from the 13th floor. You could spend a week here very comfortably. There is even a Snooze downstairs for breakfast :) Location is good with nice area of breweries and restaurants nearby. Paid parking in the garage. Check-in system with the door codes was easy enough and you don't have to contact anyone upon arriving.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Jane's American Holiday
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    First room, not the room l booked, no shower seat for 5 days... I am an amputee, it was hard. Trouble with my car park & respondent to open main door.

    My second room, much better... The room l had booked but it did not go through with booking.com, sadly! Shower chair.. Car park sorted. Money returned, thank you

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    I will use and recommend Sonder again
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Few minor issues with parking garage access and access key codes. Phone support and other residents and guests were fantastic

    It was all great.

    Stayed in December 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed could be a bit more comfortable. Parking spot is on a 7th floor. Be ready to follow all the instructions carefully.

    Amazing apartment. Super cool views. Clean. Very spacious. Good wifi. Extremely nice place.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    9.0
    Enjoy the stay, come to play.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    I think you should be able to recover what you forget in the room after check out. Staff representation. The bathroom needed to be Detailed. Bed should be hotel stay quality. I'm not camping.

    Centrally located. Good night life activity, 40 something. Lots of construction happening. Public transport close. Breakfast lunch on site. Hotel alt and stadium close by.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 2 nights

    clean modern spacious quiet

    Stayed in October 2023

  • Reviewed: October 19, 2023

    9.0
    Stylish and comfortable
    • Business trip
    • Solo traveler
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower wasn't the best - long time to come hot, modest pressure and limited temperature control. Lack of drawer space for storing clothes, unless the drawers under the TV were used.

    Stylish, comfortable apartment with fabulous view and access to rooftop pool

    Stayed in October 2023

  • Reviewed: August 20, 2023

    9.0
    Lovely place to stay.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Finding car lockbox, and then finding code for returning responder. Needed to call after trying to chat within app, and going through all of the emails.

    Door codes made it very convenient for the whole family to enter/exit. No keys/cards to lose.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Minor points - shower water pressure is low - parking on 7th floor (going in circles 6x just to get in/out) - no frying pan to use stove (thankfully there’s microwave for frozen meals)

    Good location near ASU (sending son college) Clean and comfortable Loved the gym (well equipped with free weights, smith machine, pulley etc)

    Stayed in August 2023

  • Reviewed: June 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The instructions for checkin did not include the box number to retrieve the parking tag. A visual for what the tag looks like should be included in the email sent. The parking tag was in the box but it was not plastic it was paper.

    Comfort

    Stayed in May 2023

  • Reviewed: June 9, 2023

    9.0
    good stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    had to pay for parking

    location, city living

    Stayed in June 2023

  • Reviewed: May 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    location and the pool

    Stayed in April 2023

  • Reviewed: February 19, 2023

    8.0
    good
    • Business trip
    • Couple
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    heater unit sooo loud, hard to sleep in the livingroom couch.

    cleaness and location to downtown

    Stayed in February 2023

  • Reviewed: December 4, 2022

    9.0
    a great downtown location.
    • Leisure trip
    • Travelers with friends
    • Standard Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    there was a good amount of walking from the parking space (level 7) to our unit on the 13 floor - so if walking is an issue this place isn’t for you.

    great downtown place to stay spacious apartment 1-bed, kitchen was well stocked with necessary utensils & extra dishwasher, laundry & cleaning items. the self-guided checkin was a breeze & easy to use. I had been concerned about checking in as there were many complaints about it. but I downloaded the Sonder app & used the chat feature to get information from Sonder & it worked really well.

    Stayed in December 2022

  • Reviewed: October 27, 2022

    8.0
    Overall, our stay was great. The only concern was the cleanliness of the restroom.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 3 nights

    The restroom in our unit could have used a good scrubbing.

    N/A

    Stayed in October 2022

  • Reviewed: October 22, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    When traveling to Phoenix I always look at Sonder first. I'm not a fan of hotels so the McKinley is perfect.

    Stayed in October 2022

  • Reviewed: September 5, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Breakfast not provided. Good location

    Stayed in August 2022

  • Reviewed: August 30, 2022

    8.0
    Super friendly staff and a fun week!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The baseboards were sticky and collected dust. Made the room look really gross and there was no access to filtered water. There was a really nice fridge but no water source aside from tap water.

    Cute room with a nice view. Supplied dishwasher and laundry soap. The bed was amazing! Pool and lounge were really comfortable and everyone was super friendly.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    the floors of the apartment were dirty construction on the outside of the apartment

    amenities and view were beautiful

    Stayed in August 2022

  • Reviewed: August 6, 2022

    9.0
    Highly recommended and would stay again.
    • Business trip
    • Family with young children
    • Standard Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    None at the moment.

    Unit was very clean and comfortable meeting our expectations. Inquiries are met quickly by the team, and the area is great.

    Stayed in August 2022

  • Reviewed: July 10, 2022

    8.0
    overall relaxing
    • Leisure trip
    • Group
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    it had minor repairs it may need

    friendly people / very comfortable

    Stayed in July 2022

Showing 1 - 25

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