Reviews of Sonesta Select Tempe Downtown 3 stars
601 South Ash Avenue, Tempe, AZ 85281, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewClean, friendly staff, walking distance to restaurants - very nice. Breakfast bar was good, though expensive.
The pool was not super inviting, looked much nicer on the picture.
Dear Svenja, Thank you so much for sharing your experience with us. I'm thrilled to hear you found our staff friendly and the location convenient with its close proximity to restaurants. It's wonderful that you enjoyed the breakfast bar, though I understand your concern regarding the pricing. I appreciate your feedback about the pool and will review it with our team to ensure our facilities meet the expectations set by our photos. Thank you, Melinda Bolden Assistant General Manager
Dear Svenja, Thank you so much for sharing your experience with us. I'm thrilled to hear you found our staff friendly and the location convenient with its close proximity to restaurants. It's wonderful that you enjoyed the breakfast bar, th… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewClose airport
Was only there one day.. 7 hrs
Dear Robert, Thank you for taking the time to share your experience. We are glad to hear that our location was convenient for your quick visit and hope it added ease to your travels. We aim to provide comfortable and efficient stays for all our guests. Look forward to welcoming you back! Thank you, Melinda Bolden Assistant General Manager
Dear Robert, Thank you for taking the time to share your experience. We are glad to hear that our location was convenient for your quick visit and hope it added ease to your travels. We aim to provide comfortable and efficient stays for all… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGreat place
Dear Ainur, Thank you for the excellent rating. I'm delighted to hear you found our place great. It's always a pleasure to receive positive feedback from our valued guests. We hope to welcome you back soon! Thank you, Melinda Bolden Assistant General Manager
Dear Ainur, Thank you for the excellent rating. I'm delighted to hear you found our place great. It's always a pleasure to receive positive feedback from our valued guests. We hope to welcome you back soon! Thank you, Melinda Bolden Assist… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewTV in the room didn’t work.
Dear Jennus, I apologize for the inconvenience you faced with the TV in your room. This does not reflect our usual standards of service, and I assure you that our team is addressing the issue to prevent future occurrences. Thank you, Melinda Bolden Assistant General Manager
Dear Jennus, I apologize for the inconvenience you faced with the TV in your room. This does not reflect our usual standards of service, and I assure you that our team is addressing the issue to prevent future occurrences. Thank you, Meli… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewRoom was comfortable and well equipped. Front desk personnel were kind and attentive. Easy check in. Quiet place. Prime Location.
The hotel seemed to be underemployed. Common areas needed cleaned. I attempted to use the coffee maker in the room but the coffee single pack did not fit in the machine.
Dear Marielys, Thank you for sharing your feedback. It's wonderful to know that you found the room comfortable and well-equipped and that our front desk personnel were kind and attentive. I'm also pleased that you enjoyed the ease of check-in, the quiet atmosphere, and our prime location. However, I apologize for the inconvenience you experienced with the coffee maker and note your comments regarding the cleanliness of common areas. Everything mentioned helps us improve, and I will be sharing this with our team to ensure a better experience in the future. Thank you, Melinda Bolden Assistant General Manager
Dear Marielys, Thank you for sharing your feedback. It's wonderful to know that you found the room comfortable and well-equipped and that our front desk personnel were kind and attentive. I'm also pleased that you enjoyed the ease of check… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in February 2025
Verified reviewWe had an excellent experience at the Sonesta Select in Tempe. The staff in particular were very good.
I prefer check in before 4:00.
Dear Anna, Thank you for sharing your excellent experience with us! Our team will be thrilled to hear that their efforts made your stay memorable. I understand the preference for early check-in, and while we strive to accommodate such requests, it's not always possible. Thank you for appreciating our efforts. Thank you, Melinda Bolden Assistant General Manager
Dear Anna, Thank you for sharing your excellent experience with us! Our team will be thrilled to hear that their efforts made your stay memorable. I understand the preference for early check-in, and while we strive to accommodate such requ… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewBreakfast service - excess packaging, very few options, food was not fresh. Not very appetizing but unfortunately we had family with access issues that had to rely on this available option.
Dear Deborah, Thank you for taking the time to share your feedback. I’m sorry that our breakfast service did not meet your expectations, especially in terms of packaging and freshness. It's important that all guests enjoy a satisfying meal, and I understand the challenges that arise when options are limited. We are continually working to improve our breakfast offerings and appreciate your insights as they help us enhance our guest experience. Thank you, Melinda Bolden Assistant General Manager
Dear Deborah, Thank you for taking the time to share your feedback. I’m sorry that our breakfast service did not meet your expectations, especially in terms of packaging and freshness. It's important that all guests enjoy a satisfying meal… Show more
Reviewed: 24 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewWe loved the location and having a hot tub. The staff was friendly and helpful.
Our key cards didn’t work a couple of times. We could hear outside noise on the third floor.
Dear Melissa, Thank you for your valuable feedback. It's great knowing you enjoyed our prime location, friendly team, and hot tub. We also appreciate your comments about the key cards and noise level and will share that input internally. It was a true pleasure to host you. We'd love to welcome you back the next time you're in Tempe! Thank you, Melinda Bolden Assistant General Manager
Dear Melissa, Thank you for your valuable feedback. It's great knowing you enjoyed our prime location, friendly team, and hot tub. We also appreciate your comments about the key cards and noise level and will share that input internally. It… Show more