No maid service And have to pay $10 per day fof parking

Hotel feel.

Stayed in August 2025

trash piled up in cans next to doors going in and out. Peoples food trash left in hallways outside doors. Sidewalks really dirty around property need to be power washed.

room comfortable but couch was ripped. Good value for location.The lo bby is kept very neat n clean.

Stayed in June 2025

We had the free breakfast tickets, but we're not able to use them. The first morning, we waited for someone but no one was manning the desk. The second morning we waited but no one acknowledged us so we left.

Stayed in August 2025

Cleanliness on outside of hotel (overflowing trash bins) and scattered trash in parking area, dirty sidewalk areas. Does not seem to be very well maintained. Inside hotel common areas seemed fine except for flooring and especially the carpeting. Lots of stains and didn't appear clean at all. I think a really good carpet cleaning or actually replacement is warranted.

Room was clean and comfortable but carpeting was questionable throughout entire hotel. The staff was great and accommodating to anything we asked for.

Stayed in August 2025

The breakfast was very limited, they should have more options and more staff working on that! Shower needs more pressure!

Great, but the breakfast very limited!

Stayed in August 2025

small pool and back area. no real walking area, if you wanted to go for a walk

clean room and clean bathroom, clean elevator, clean command area. Near all restaurants and having food delivered was a bonus

Stayed in July 2025

Rooms had bad smell. Carpet was dirty and smelled like urine.

Decent hotel. Location is great but the rooms are not really clean. The carpet smells horrible like urine.

Stayed in July 2025

No breakfast.

Location.

Stayed in June 2025

The A/C unit was loud. The lighting was too dim. I couldn't put on my make up.

The room was fine. The furniture was fine.

Stayed in June 2025

The room felt dark, ugly, and depressing

Everything was easy

Stayed in April 2025

The only dislike I had was an odd smell in the hallway our room was in. The carpet may have needed a cleaning, if not a room nearby.

I appreciated the accommodation of a larger shower for my height complication, as well as the temperature control in the rooms. Both were quite nice to have available. The snacks available in the lobby also made for a nice treat whenever needed.

Stayed in June 2025

see above

disappointed that the breakfast was not complimentery, Also no complimentery coffee in the lobby and breakfast area, and no complementary water in the breakfast area.

Stayed in June 2025

Did not get crib as requested and pricey

Beautiful location and hotel

Stayed in June 2025

The gym was a disaster. Wrights were gone, no towels and it was dirty Also, the room was not ready at 3:45 PM when I arrived. It took 45 minutes before I could go to my room.

Good room for the price. Staff was very helpful with a problem in the room.

Stayed in June 2025

1. Clogged bathroom sink 2. TV remote issues: a. The physical remote is hard to use. b. The app TV remote's okay button doesn't work.

Great location !

Stayed in May 2025

I think more parking is needed as we got to our room around 11 pm and there was little to no parking available. Also the bathtub didn’t look clean there was some stains that were concerning.

Stayed in May 2025

Front desk managers attitude

The front desk manager was extremely rude for breakfast. She mistakingly looked at the wrong reservation and told me I hadn't paid for breakfast. She then berated me and told me to calm down when I tried to simply explain her mistake. Her attitude was definitely unwarranted and put a damper on my whole day

Stayed in May 2025

I did not like paying $10 for parking. This is not a Hyatt Sheraton or Hilton and they really shouldn’t charge for parking.

Stayed in April 2025

Lighting in the bathrooms could be brighter fixtures in the bathroom need updating carpets in the hallways need cleaning

Front desk morning staff very friendly and accommodating pool was nice location was good for our purpose

Stayed in April 2025

i was charged twice because my reservation was denied first time and i had to make another reservation with another credit card. But in the end they both went through; so there were 2 reservations when I showed up they charge me once without mentioning anything. And behind my back they charged me a second time for"no show" which was not true. I called them but they have such a bad faith that i don't want to lose more of my precious time with SONESTA.

Stayed in April 2025

parking $10; receptionist rude; somebody was screaming at night

large room; bed comfy; coffee machine.

Stayed in April 2025

Pricing and extra fees.

I wish breakfast was included to the price no additional fees plus the guess parking no additional fees aswell.

Stayed in March 2025

Dirty towels and trash bags left in hallways Trash everywhere in the parking areas

Nice amminities

Stayed in March 2025

Very conveniently located. Good rates.

Stayed in February 2025