Reviews of Sonesta Select Phoenix Camelback 3 stars
2101 East Camelback Road, Camelback East, Phoenix, AZ 85016, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation is great
I wish you had free coffee.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was in a safe location, close to many restaurants and some shops. I liked how you can purchase freshly made Starbucks coffee anytime of the day/night.
Not all breakfast staff is friendly. Room was not 100% clean when we first arrived.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation and friendly staff
Hi, Thank you for the excellent rating! It is wonderful to hear that you appreciated the location and found our staff to be friendly. We strive to make every guest's stay as enjoyable as possible. We hope to welcome you again soon. Sincerely, Sonesta Management Team
Hi, Thank you for the excellent rating! It is wonderful to hear that you appreciated the location and found our staff to be friendly. We strive to make every guest's stay as enjoyable as possible. We hope to welcome you again soon. Sincere… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWell appointed rooms, very friendly staff, very nice well maintained facilities
Hi Valerie, Thank you for your kind words about our well-appointed rooms and friendly staff. Your positive comments about our well-maintained facilities are greatly appreciated. We look forward to welcoming you back again soon. Sincerely, Sonesta Management Team
Hi Valerie, Thank you for your kind words about our well-appointed rooms and friendly staff. Your positive comments about our well-maintained facilities are greatly appreciated. We look forward to welcoming you back again soon. Sincerely, … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaff was very efficient n pleasant
No complaints
Hi Florez-Sandoval, We are thrilled to hear that our staff was efficient and pleasant during your stay. Your satisfaction is our priority, and it means a lot to us that you had no complaints. Thank you for the excellent rating. We hope to welcome you back soon, and please know that over 20 restaurants, 3 major grocery stores, and two malls are within walking distance of the hotel. Sincerely, Sonesta Management Team
Hi Florez-Sandoval, We are thrilled to hear that our staff was efficient and pleasant during your stay. Your satisfaction is our priority, and it means a lot to us that you had no complaints. Thank you for the excellent rating. We hope to w… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewLocation - great staff
Hi Wayne, Thank you for highlighting our great staff and convenient location. We're delighted that these elements contributed positively to your stay. We continually strive to provide our guests with an enjoyable experience. Your feedback is valuable and appreciated as it helps us improve our services. Sincerely, Sonesta Management Team
Hi Wayne, Thank you for highlighting our great staff and convenient location. We're delighted that these elements contributed positively to your stay. We continually strive to provide our guests with an enjoyable experience. Your feedback i… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat location and cozy outdoor pool area. Comfortable bed and clean room. Parking was easy in the garage.
Hotel is a little bit of older age but OK.
Hello Silvija, Thank you for sharing your positive experience. We are pleased to hear that you enjoyed our great location, cozy outdoor pool area, and found the bed comfortable and room clean. Parking being easy in our garage is something we strive for, and while our property is of older age, we are glad it met your expectations. Guests like you make all the difference and we're grateful for your feedback. Sincerely, Sonesta Management Team
Hello Silvija, Thank you for sharing your positive experience. We are pleased to hear that you enjoyed our great location, cozy outdoor pool area, and found the bed comfortable and room clean. Parking being easy in our garage is something w… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect. Everything was close by the staff was very friendly When I asked for a second towels on my second day, they brought them over right away.
The carpet in the hallway are really dirty. The elevator smelled like throw up I ended up taking the stairs. The three days I stayed at this location. I would like to stay at this location again, because of the conveniency of the location, but I’m not sure if I would be willing to compromise how dirty the carpet were It just makes me think how clean are the rooms. Really
Hi Cipriano, We're delighted you found our location convenient and that our staff could promptly provide additional towels during your visit. Nevertheless, we're sorry about your experience with the hallway carpet and the elevator. Cleanliness is important to us, and we've already shared your concerns with our maintenance team for attention. We hope this won't deter you from visiting us again, as we aim to improve and provide a better experience. Sincerely, Sonesta Management Team
Hi Cipriano, We're delighted you found our location convenient and that our staff could promptly provide additional towels during your visit. Nevertheless, we're sorry about your experience with the hallway carpet and the elevator. Cleanlin… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI think that I may have gotten a free room upgrade. My room was very nice, quiet, clean, and comfortable. I did not use any of the facilities, so I cannot comment on that.
The WiFi seemed slow.
Hello David, We're delighted to hear you enjoyed your room and found it to be nice, quiet, clean, and comfortable. A free room upgrade can certainly enhance the stay. Although you mentioned not using the facilities, your positive review is greatly appreciated. Occasionally, the WiFi can fluctuate, and we apologize for any inconvenience this may have caused. We continuously strive to improve our services and hope to welcome you back in the future. Sincerely, Sonesta Management Team
Hello David, We're delighted to hear you enjoyed your room and found it to be nice, quiet, clean, and comfortable. A free room upgrade can certainly enhance the stay. Although you mentioned not using the facilities, your positive review is … Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClean and comfortable
Definitely need to upgrade had nowhere to charge my phone very outdated need smart TVs just a complete remodel
Hi Tyandra, Thank you for staying with us and sharing your thoughts. It's good to hear you found the place clean and comfortable. We sincerely appreciate your suggestions for upgrades and understand the importance of modern amenities like charging outlets and smart TVs. Rest assured, your feedback will be taken into consideration as we strive to enhance our facilities. Sincerely, Sonesta Management Team
Hi Tyandra, Thank you for staying with us and sharing your thoughts. It's good to hear you found the place clean and comfortable. We sincerely appreciate your suggestions for upgrades and understand the importance of modern amenities like c… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe bed was too hard. Remote and tv are out of date. Slow reaction
Hello, We appreciate you taking the time to share your experience with us. We're sorry to hear that the bed did not meet your comfort expectations and that you experienced issues with the remote and TV. Slow reaction times can be frustrating, and we apologize for any inconvenience this may have caused during your stay. Your feedback is valuable, and we will address your concerns with the appropriate team members to ensure improvements are made. Sincerely, Sonesta Management Team
Hello, We appreciate you taking the time to share your experience with us. We're sorry to hear that the bed did not meet your comfort expectations and that you experienced issues with the remote and TV. Slow reaction times can be frustratin… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in March 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewSuper close to very good restaurants and groceries. Free shaded parking. Staff was extremely helpful.
Carpets were old and visibly dirty. Walls were thin. Breakfast was some warmed up egg bites, not worth $13. TV was so old some channels had static.
Hi Laura, We apologize for the inconvenience you experienced with the condition of the carpets and the noise due to thin walls. It is also regrettable that the breakfast did not meet your expectations and that the TV did not function as it should. We always strive to provide a better experience and are grateful for your insights. Moreover, we are pleased that you found our location convenient and enjoyed the free shaded parking. Our team is committed to improving, and your observations are invaluable. Sincerely, Sonesta Management Team
Hi Laura, We apologize for the inconvenience you experienced with the condition of the carpets and the noise due to thin walls. It is also regrettable that the breakfast did not meet your expectations and that the TV did not function as it … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewLocation was good.
Furniture upgrade. Telephone not working in room.
Hi Guest, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated our convenient location. However, it seems the furniture upgrade and the issue with the telephone in your room impacted your experience. Our team is addressing these concerns to ensure a more comfortable stay for our future guests. Thank you once again for your feedback. Sincerely, Sonesta Management Team
Hi Guest, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated our convenient location. However, it seems the furniture upgrade and the issue with the telephone in your room impacted your experience. Our team… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewLocation is in a perfect spot. I walked around early in morning was just magical
Hello! We are thrilled to hear that you found our location perfect for your needs. Taking early morning walks and finding the surroundings magical is truly special. It is our pleasure to offer our guests a memorable experience. Sincerely, Sonesta Management Team
Hello! We are thrilled to hear that you found our location perfect for your needs. Taking early morning walks and finding the surroundings magical is truly special. It is our pleasure to offer our guests a memorable experience. Sincerely, … Show more