Reviews of Sonesta Select Phoenix Chandler 3 stars
920 North 54th Street, Chandler, AZ 85226, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewlocation near many good restuarants. also feel safe here
the pool could be chilled in the desert summer 🤣
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location was great many restaurants and stores close by. The hotel was very quiet and clean. Outside by the pool was very cozy and had various areas to lounge and hang out, my kids loved the pool!
Another washer in the laundry room would’ve been nice so I could have washed a load of color and whites at the same time. Not a huge deal but would definitely saved time.
Hi Brenda, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed the convenient location and the peaceful atmosphere. It's wonderful to know that your family had a great time by the cozy pool area. We appreciate your suggestion about adding another washer, as this is valuable feedback for us. Your kind words motivate our team to strive for excellence. Sincerely, Sonesta Management Team
Hi Brenda, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed the convenient location and the peaceful atmosphere. It's wonderful to know that your family had a great time by the cozy pool… Show more
Reviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewthey charge a deposit when your checking in. That is not said on booking.com.
Dear Lety, We sincerely apologize for any inconvenience you experienced regarding the deposit charge during check-in. It is our priority to ensure transparency in our policies, and we regret that this was not reflected in your experience. Your concerns are important to us, and we will review this matter with our team to prevent future occurrences. Sincerely, Sonesta Management Team
Dear Lety, We sincerely apologize for any inconvenience you experienced regarding the deposit charge during check-in. It is our priority to ensure transparency in our policies, and we regret that this was not reflected in your experience. Y… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewI like everything about this Hotel. When I'm in Phoenix, which is 3 or 4 times a year, I stay here.
The only complaint i would have is the parking fee. Don't really understand that.
Dear Joseph, Thank you for sharing your experience with us. We are delighted to know you choose to stay with us each time you are in Phoenix. Your trust in our property means a lot, and we are grateful for your loyalty. We understand your concern about the parking fee, and we sincerely appreciate your feedback as it helps us improve. Sincerely, Sonesta Management Team
Dear Joseph, Thank you for sharing your experience with us. We are delighted to know you choose to stay with us each time you are in Phoenix. Your trust in our property means a lot, and we are grateful for your loyalty. We understand your c… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewYou can use your security deposit for breakfast and food in the cafe
Hi Diamond, Thank you for the excellent rating! It is wonderful to know that you found our services convenient. We strive to provide a seamless experience and are glad you enjoyed your time at our cafe. Our team is committed to ensuring every stay is satisfying. Sincerely, Sonesta Management Team
Hi Diamond, Thank you for the excellent rating! It is wonderful to know that you found our services convenient. We strive to provide a seamless experience and are glad you enjoyed your time at our cafe. Our team is committed to ensuring eve… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI like that the property is nestled behind businesses for a little more privacy from the main road, although it is a little close to I10 you cannot hear traffic. The rooms are setup to maximize space and I like that the bathroom sink is not in the same enclosed space as the toilet and shower.
NA
Hi Nicole, Thank you for sharing your positive experience with us. It's wonderful to hear that you appreciated the privacy our location offers and found the room layout to your liking. The thoughtful design aims to enhance guest comfort, and we are delighted that it met your expectations. Sincerely, Sonesta Management Team
Hi Nicole, Thank you for sharing your positive experience with us. It's wonderful to hear that you appreciated the privacy our location offers and found the room layout to your liking. The thoughtful design aims to enhance guest comfort, an… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe kind ladies at the reception knew we were arriving and had all the rooms and keys prepared. I had 13 rooms booked for 33 people and the checkin was smooth and swift. Lots of restaurants nearby. Lots of car park space for our 56 seater coach to park. Excellent free WiFi. Quite. Spacious rooms for 4 adults per room. We were there for only 1 night and had an awesome experience.
Phoenix was very hot - 43 degrees Celsius. None of occupants of the 13 rooms complained about poor air conditioning. They were perfect.
Hello Zillar, We're thrilled to hear that your group had an awesome experience with us. Our team at the reception loves making guests feel welcome, and it’s wonderful to know the check-in process went smoothly for your group. Spacious rooms and reliable WiFi are important to us, so we're delighted that these met your expectations. It's also great to hear you found plenty of nearby dining options and parking space for your coach. We hope you managed to stay cool despite Phoenix's heat. Thank you for the excellent rating! Sincerely, Sonesta Management Team
Hello Zillar, We're thrilled to hear that your group had an awesome experience with us. Our team at the reception loves making guests feel welcome, and it’s wonderful to know the check-in process went smoothly for your group. Spacious rooms… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat price and location. Very clean!!
Hello Robert, We appreciate you taking the time to leave us such a positive review about your recent stay. It's wonderful to know that you found our hotel to be great in terms of price and location, and very clean. Our team works hard to ensure that our guests have a pleasant and comfortable experience. We hope to welcome you back soon for another enjoyable visit. Sincerely, Sonesta Management Team
Hello Robert, We appreciate you taking the time to leave us such a positive review about your recent stay. It's wonderful to know that you found our hotel to be great in terms of price and location, and very clean. Our team works hard to en… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewClean
Hi Alexandra, Thank you for taking the time to leave us a review. We are glad to know that you found our property clean. Your satisfaction is important to us and we continuously strive to maintain a high standard of cleanliness throughout the hotel. We appreciate your kind rating and look forward to welcoming you back in the future. Sincerely, Sonesta Management Team
Hi Alexandra, Thank you for taking the time to leave us a review. We are glad to know that you found our property clean. Your satisfaction is important to us and we continuously strive to maintain a high standard of cleanliness throughout t… Show more