Reviews of Sonesta Simply Suites Birmingham Hoover 2 stars
600 Corporate Ridge Drive, Birmingham, AL 35242, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewvery clean, smelled great
okay sad thing was no on site swimming pool or hot tub
Dear Montgomery, Thank you for your excellent 10/10 rating . We are delighted to hear that you found our hotel very clean and enjoyed the fresh atmosphere. Please note that, all of the Sonesta Simply Suites guests receive complimentary access to the YMCA Greystone swimming pool facility, conveniently located just three blocks away for the duration of the stay. This facility offers a larger and more accommodating space than a typical hotel pool. We appreciate your comments and look forward to welcoming you back on your next visit to Birmingham. Sincerely, Management Sonesta Simply Suites Birmingham/Hoover
Dear Montgomery, Thank you for your excellent 10/10 rating . We are delighted to hear that you found our hotel very clean and enjoyed the fresh atmosphere. Please note that, all of the Sonesta Simply Suites guests receive complimentary acc… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNothing .
Location, Other guest seemed sketchy. Looks like these were peoples home. Not a family hotel. Reeked of pot!!! Had to ask for towels and wash clothes. Glad I we only had to stay a few hours to get rest. To get on road again.
Dear Paula, We’re very sorry to hear that your stay did not meet your expectations. While our hotel does welcome long-term guests, we work hard to ensure a safe and comfortable environment for everyone. Our team is always available to provide fresh towels and amenities promptly, and we regret if this caused you any inconvenience. We also take issues such as odors or disturbances very seriously and will continue reinforcing policies to ensure all guests enjoy a clean, welcoming, and restful stay. We hope to get an opportunity to accommodate you again in the future with enhanced experience! Sincerely, Management Sonesta Simply Suites Birmingham/Hoover
Dear Paula, We’re very sorry to hear that your stay did not meet your expectations. While our hotel does welcome long-term guests, we work hard to ensure a safe and comfortable environment for everyone. Our team is always available to pro… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGot a wonderful room with a full kitchen. Great location. Staff was very polite and helpful.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
Wasn’t equipped for an infant
Dear Brittney, Thank you so much for your 8/10 rating and for sharing your experience with us. We’re so glad to hear that everything was great overall! We truly appreciate your feedback regarding accommodations for your infant, and we’ll take it into consideration as we look for ways to better support families traveling with little ones. Sincerely, Management Sonesta Simply Suites Birmingham/Hoover
Dear Brittney, Thank you so much for your 8/10 rating and for sharing your experience with us. We’re so glad to hear that everything was great overall! We truly appreciate your feedback regarding accommodations for your infant, and we’ll t… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe price for the room we received was good! The only problem was that the guests that we encountered were ROUGH to say the least! I believe they let people live in the hotel
The price for the room we received was good! The only problem was that the guests that we encountered were ROUGH to say the least! I believe they let people live in the hotel
Dear Timothy, Thank you for sharing your feedback with us. We’re glad to hear you found the room to be a good value, but we’re truly sorry to learn that your overall experience was impacted by the behavior of other guests. While we are an extended stay hotel and do welcome both short- and long-term stays, we have strict policies in place to ensure all guests enjoy a safe and comfortable environment. Your comments are important to us, and we will continue monitoring closely to maintain the best possible experience for everyone. We hope to see you again soon! Sincerely, Management Sonesta Simply Suites Birmingham/Hoover
Dear Timothy, Thank you for sharing your feedback with us. We’re glad to hear you found the room to be a good value, but we’re truly sorry to learn that your overall experience was impacted by the behavior of other guests. While we are an … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe location was good The day time staff was awesome Bed was comfortable big tv
The lady that worked the night shift in the front office wasn't as friendly she didn't speak smile
Dear Eugene, Thank you so much for your wonderful 10/10 review and perfect rating! We're delighted to hear you enjoyed the location, comfortable bed, big TV, and that our daytime staff made a great impression. We’re sorry to hear about your experience with the night shift and will use your feedback as a training opportunity to ensure every interaction feels warm and welcoming. Once again, thank you so much for your wonderful rating and feedback as it tells us the areas where we need to improve. We hope to see you again soon and will provide enhanced experience! Sincerely, Management Sonesta Simply Suites Birmingham/Hoover
Dear Eugene, Thank you so much for your wonderful 10/10 review and perfect rating! We're delighted to hear you enjoyed the location, comfortable bed, big TV, and that our daytime staff made a great impression. We’re sorry to hear … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewclean room and great price
no breakfast
Dear guest, Thank you so much for your perfect 10/10 rating! We’re delighted to know you had a great stay with us and we look forward to welcoming you back again soon.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe suite was excellent with great staff, comfortable bed and great accommodations! They helped us through a booking error and made it work for us!! Thanks so much, and I highly recommend this wonderful place to stay! The location was perfect, too! Easy access to main highways.
Dear Jane, Thank you for your 10/10 rating and kind words! We’re delighted to hear you enjoyed our comfortable suites, accommodating amenities, and the support from our team in resolving your booking issue. It’s wonderful to know our location and easy access to main highways added convenience to your stay. We truly appreciate your recommendation and look forward to welcoming you back for another excellent experience. Sincerely, Management Sonesta Simply Suites Birmingham / Hoover
Dear Jane, Thank you for your 10/10 rating and kind words! We’re delighted to hear you enjoyed our comfortable suites, accommodating amenities, and the support from our team in resolving your booking issue. It’s wonderful to know our l… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewThe comfort of the place
No comment on this one.
Dear Alvin, Thank you for the excellent 10 out of 10 rating. We’re so glad to hear you enjoyed the comfort, cleanliness, and overall experience. We truly appreciate your kind words, and we hope to host you again soon! Sincerely, Management Sonesta Simply Suites Birmingham / Hoover
Dear Alvin, Thank you for the excellent 10 out of 10 rating. We’re so glad to hear you enjoyed the comfort, cleanliness, and overall experience. We truly appreciate your kind words, and we hope to host you again soon! Sincerely, Management… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe location.
The room was not clean, the hotel smelt like marijuana, and there were no cameras or security in the parking lot
Dear Guest, Thank you for your feedback. We’re sorry to hear about your experience and want you to know that your concerns regarding cleanliness, safety, and overall comfort are being taken seriously and addressed by our team. Warm regards, Management Sonesta Simply Suites Birmingham / Hoover
Dear Guest, Thank you for your feedback. We’re sorry to hear about your experience and want you to know that your concerns regarding cleanliness, safety, and overall comfort are being taken seriously and addressed by our team. Warm regard… Show more