The property needs better tv channels on tv and the room should get more towels and everything depends on your visit !

The property was clean and neat and the staff was very nice

Stayed in August 2025

No milk to make tea none available even in the shop. No shampoo - I had to ask at the desk. No hot water in the shower at all - when I asked they told me the handle was on backwards and to turn it to cold but I got nothing but very lukewarm shower, no matter which way I turned it. No one at all available at the front desk at the 11:00 checkout time. Several others had been waiting there for ages. I had to just leave the card but had wanted to leave my bags. I didn't like having an unfrosted window that looked right out to the parking lot. I couldn't open the curtains at all.

Very comfortable bed and the full kitchen with icemaker was handy.

Stayed in August 2025

They booked us in a room that the air conditioner was not working at 10:00 p.m. at night

The staff was very courteous and knowledgeable and helpful

Stayed in July 2025

Thank you

Good place

Stayed in July 2025

Everything was ok.

I can't talk about breakfast because I was in an emergency, I didn't stay home.

Stayed in July 2025

nothing seemed to be updated service was okay but had to request things myself, never delivered small tv

set up w/ kitchen option location was okay, near eateries, mall

Stayed in June 2025

Some odour of cannabis. Corridors were a bit dirty, needed vacuuming.

Check in was fairly straightforward. The room was of a reasonable standard. Most of the kitchen equipment I didn't need except for the coffee machine. The bathroom was in good condition. Good to see dispensers used for toiletries by the sink and in the bath. The bed was comfortable. Had to switch air conditioning off as the unit was very noisy. WiFi worked well. The room was clean.. There was no breakfast, but you could buy various items from the mini shop next to the front desk.

Stayed in May 2025

Cleanliness

Size of suites and cost

Stayed in March 2025

The bathroom sink was leaking bad and since there’s kitchens, the trash can should be bigger

It was good

Stayed in February 2025

Dishes was dirty to extreme that I can’t use any pot for cooking. Room was smelling spices. Kitchen drawers was broken and not usable. Carpet was full of hair but it’s cleaned after 10 days of my stay. I stayed for 19 days so I had better situation after 10 days. AC was repaired once but was so noisy. They didn’t extend my stay for same price I booked initially so they expected 25% extra after my booking.only one washing machine was functional and all other 4 was out of order for entire of my 19 days stay.

Bed was comfy and room had everything they claimed.

Stayed in January 2025

Close to Boston. Plenty of parking.

Stayed in December 2024

A big Light stand in room didn’t work. Furniture in kitchen , some parts of it are damaged, needs to get fixed. The bathroom needs some renovation and wish it was more clean, especially bath curtain. It had bad smell. Ventilation grate in the bathroom should be cleaned up too, The one of the important moment, heater under the window is noisy, i woke up at night.

I liked location, room was spacious, bed was comfortable and bed linen clean. Kitchen area was clean too.

Stayed in January 2025

Very dated rooms. No breakfast.

Location.

Stayed in November 2024

No complaints just would have liked 2 mugs for coffee. Need a door stop on bathroom door to protect wall.

Good location. Clean. Good price. Comfortable.

Stayed in December 2024

The place was clean but run down. Little things like old carpets, scratches on all of the cabinets, shower control was not accurate. I got a cold shower first day because I couldn't figure it out. Dry wall in the halls ripped out. I called ahead for check in after midnight and another customer and I couldn't get in, we had to bang on the window hard.

Stayed in November 2024

That bathrooms are quite old. No bucket in the bathroom. Only one bedside table.

The bed was comfortable and room was efficient. Location is perfect.

Stayed in November 2024

This is an old facility. Lots of little things not attended to in the rooms. Our heater was not working the first night, nor the room phone to call the front desk. Several lights out when we arrived, including the microwave. IMO, they could supply a few more glasses with the kitchen. No paper towels in the kitchen. Like I said, little things.

We stayed in a suite. There is a large bedroom and large bath. Plenty of room in the living area. I stay at the Suites, every time I visit my family in Braintree. The bed is exceptional and pillows very comfy. For the most part, it is a very quiet hotel close to the mall. This time, we stayed 2 weeks. It's great that there are grills supplied in the back for cook outs. The few problems we encountered with the room, were resolved quickly. (bulbs out in most of the fixtures.) I will stay there again.

Stayed in November 2024

No oven in my room but I think I just booked the wrong room

Nice hotel staff was nice and never bothered us once I'd recommend for a little weekend stay.

Stayed in November 2024

Room needs another chair for the table area

Near my daughter. Friendly staff. William was great

Stayed in October 2024

No luggage racks, 1 chair in room for 2 guests,

Clean, well appointed

Stayed in October 2024

This is the first hotel I have visited that did not offer hot coffee in the lobby. Only the small coffee maker in the room was an option. Don't know if this is a new money saving trend or not.

Stayed in October 2024

Arrived to no heat in the room and no way to fix it until the next day. As the hotel was full, we were not able to move. The next day someone arrived early and solved the problem.

The bed and pillows are above average. The room is always very clean. There is new staff and they are nice and efficient.

Stayed in October 2024

All the rooms were the same

I like the location

Stayed in June 2024

I had to ask to have my room cleaned several times. It was only cleaned once in the four days I was there. I was unable to communicate with the cleaning staff due to their inability to speak English and their refusal to attempt to have an English-speaking member of their staff communicate with me.

It was a nice room. The front desk personal were friendly and helpful.

Stayed in August 2024