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Reviews of Sonesta Simply Suites Phoenix Tempe 2 stars

1335 West Baseline Road, Tempe, AZ 85283, United States

#43 of 76 hotels in Tempe

Guests' Choice

Review score

Based on 331 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    7.9

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 April 2025

    8.0
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 March 2025

    8.0
    Very quiet and nest the airport
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The hallway could have used a vacuum. The fan in our bathroom was loud.

    Although right in the city and near the airport it was very quiet!! We did not hear a door slam, no hallway noise and almost no traffic noise. Very quiet.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    6.0
    Wanted to like the place, but the bedding situation prevented that.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night

    The room was appointed with a mattress on a low steel frame without a box spring. It was about 12-15”off the floor and very difficult for a 70 and 80 year old with arthritis to get in and out of. Second, the metal frame was larger than the mattress and due to how crowded the walking space was around the bed, was a safety hazard. My partner did hit his ankle on the sharp corner. The space between the wall and the bed was about 4’ but a large chair was positioned in that space leaving only 12” to maneuver. Why didn’t we move it you might ask, well it was needed to help get us up from the low bed. The lamp with the round table was damaged and did not have a level surface, so the person on that side of the bed could not put their glasses and phone on it without them sliding off. Later, when questioned about these things, we were told it was an ADA accommodation. I am a nurse, and that room mattress and spacing was not ADA compliant. There was no way a wheel chair could have moved around the bed as it was.

    Staff very friendly.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    7.0
    Overall it’s a good place to stay!
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like about the property that it could use a little more cleaning in the hallways. The bed was a bit squeaky.

    The property was close to restaurants and shopping.your getting a good value for your money and hotel has everything you need.

    Stayed in March 2025

  • Reviewed: 5 February 2025

    7.0
    Will not stay there next time
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Shady businesses conduct on parking fees. It was not disclosed in booking process. It was only told after checking in and was deducted from the security deposit.

    Good location, good kitchen facilities

    Stayed in February 2025

  • Reviewed: 27 January 2025

    8.0
    it was great
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 7 nights

    more dishes and pots in the kitchen

    Stayed in January 2025

  • Reviewed: 27 November 2024

    8.0
    It is good for its value.
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 25 nights
    • Submitted via mobile

    There were insects coming out from the sink. Room service suddenly stopped starting Nov. 18 until Jan. claiming they wanna give staff time to spend with their family. There’s a bad smell in the hallways.

    The room is spacious and has all necessities. The location is fine for AZ.

    Stayed in November 2024

  • Reviewed: 8 October 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 5 nights
    • Submitted via mobile

    Location and price, the staff was really nice and helpful.

    Stayed in September 2024

  • Reviewed: 1 August 2024

    8.0
    Overall, my stay was good
    • Business trip
    • Solo traveller
    • Queen Studio Suite with Bathtub - Mobility Accessible
    • Stayed 1 night

    It's hard to get into the lobby with luggage and I had to go around the corner to get a cart and then that was difficult without automatic doors.

    I checked out early, due to work conference and didn't have the breakfast. The room was clean, and the bed was comfortable.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Decent hotel, convenient and practical, no frills.
    • Business trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 4 nights

    Loud airconditioning, loud frigde.

    Great price for the value. Convenient location, basic, but practical suite.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    7.0
    We enjoyed the facility employee at the front desk was very kind.
    • Leisure trip
    • Couple
    • Queen Studio Suite with Roll-In Shower - Mobility Accessible
    • Stayed 1 night

    Had to pay for parking

    No breakfast at this location.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    I recommend this location for a place to stay.
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 7 nights

    I had a little drywall or water damage next to the shower. But overall the rooms are clean and maintained. Some rooms have been renovated but I wanted the first floor for easy access to my car.

    The staff is very helpful and nice. All the staff goes out of their way to make you feel at home. The laundry room is very clean and affordable prices for laundry. The parking lot is safe and well maintained.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Did not likes: 1. no breakfast. 2. on demand housekeeping only. 3. No attendant when I departed. 4. Lamp metal table not cleaned (photo #1) 5. Dishwasher handle knob broken off but was able to use it. 5. Sink fake front was off and just bearly on. Not good if you are someone in there 70's, no car traveling alone!! Restaurants are at least 4 blocks away and after mid May it sis too hot to walk.

    Quite, noticed a few people long term that gave my unopened food to like room 112. Lady said she did not know how long she was going to be there. Pool area is clean, nice bath towela. This is full studio apt with your own cooking utensils for 2 people. Use InstaCart for quick grocery delivery or Fry's about 3 blocks away.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Fine
    • Leisure trip
    • People with friends
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking Fee? 5 Additional dollars to park in the lot.

    Clean

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Comfortable and great value.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    Strong smell of urine in one of the halls in the first floor. It appears to be pet friendly though. Once in room, smell does not go in.

    Comfortable beds and location is great for moving around in your car.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    It was as ok but the carpet seemed dirty and the cabinetdoor fell off.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 7 nights
    • Submitted via mobile

    The parking spots were real tight. Lots of trucks. The bed was lumpy.

    It had a washer and dryer. The bathroom was clean.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Friendly reception for a safe, quiet sleep.
    • Leisure trip
    • Couple
    • Queen Studio Suite with Roll-In Shower - Mobility Accessible
    • Stayed 1 night

    Good value, safe, close to airport

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 6 nights
    • Submitted via mobile

    Wish coffee ready made in lobby was available

    The room

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    It was average.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    No creamer for coffe the entire stat..

    Price

    Stayed in January 2024

  • Reviewed: 20 November 2023

    7.0
    Given the extremely low price, I was pleased with this room at it's location.
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 4 nights

    The lightning in the room was bad. The room itself is dated. The shower needs an update since I had little pressure and the shower head needs maintenance. My room floor was dirty. The AC unit is very noisy. The fridge's condenser turns on multiple times and wakes me up. The provided towels are certainly clean, but reek of bleach. The common area smell humid due to the pool and there's a generic stench throughout the hallways.

    The location is excellent, near a main street and also near a freeway. The staff is extremely helpful and very friendly. The common areas are well lit. The parking is big and a huge bonus if one has a car. My bed was well made and very clean. The AC is very effective, though quite noisy.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 8 nights

    Old hotel and not a great neighborhood.

    Tanya was exceptional and a total professional. I had an issue with my reservations and she was quick and went out of her way to assist and make everything great. Thank YOU Tanya. Jack S

    Stayed in November 2023

  • Reviewed: 22 October 2023

    7.0
    Was a good stay. Had a few issues with shower faucet but was resolved quickly. Overall good stay and fit my needs
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 8 nights
    • Submitted via mobile

    Some of the gym equipment was out of order

    Easy access

    Stayed in October 2023

  • Reviewed: 7 July 2023

    7.0
    I’ll never do business with this company again and I let people know they shouldn’t stay there
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    They could have not kept my $250 security deposit for a month when I was there only about 12-15 hours and the room was in pristine condition when I left.

    The room and staff were both excellent until checkout

    Stayed in June 2023

  • Reviewed: 2 June 2023

    8.0
    Overall, my stay was good.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 6 nights
    • Submitted via mobile

    The water drained slowly after taking shower.

    I liked the size of the room and the kitchen area.

    Stayed in June 2023

Showing 1 – 25

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