Reviews of Larkspur Landing Extended Stay Suites South San Francisco 3 stars
690 Gateway Boulevard, South San Francisco, CA 94080, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewInconsistency among staff responses, there need to coordination and training
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNothing, your person at the desk was rude and after having the reservation for a month there was no reservation in the computer for me and my family. Then he lets me know there were no rooms available.
your person at the desk was rude and after having the reservation for a month there was no reservation in the computer for me and my family. Then he lets me know there were no rooms available.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything is half broken.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewRoom was spacious
That fact my room wasn't ready after 3pm , wrong room from what I had purchased.. elevator wasn't working..... the worst of all .. was the breakfast the cooker gave an attitude and didn't want to to cook what we wanted ... he said to show up early when I showed up at 700 am .. when breakfast was held 6 to 9 ... never again going there ..
Dear Darnell, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.
Dear Darnell, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departmen… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClose to airport. Free parking.
The elevator didn’t work properly. We were told to just keep hitting the button until it lit up… it took several tries. Then once we were on the elevator shuttered. The ac was only in the living area; not the bedroom. The bedroom was nearly 80 all night long. There were 4 of us staying. We had two towels in the room. Two people needed to sleep on the pull out couch. There was no bedding or pillows in the room for the pull out. We called down and the young man brought up two fitted sheets. I didn’t realize until I unfolded the bundle that we didn’t have what we needed. We had to call again and explain we need sheets, pillows, a blanket and towels. Ridiculous. In the morning we came down about 7:30 for breakfast. My husband told the lady at the front desk who was playing a game on her phone that there wasn’t any coffee. Her response was ok. She didn’t even look up from her phone. When the man running the breakfast came out carrying multiple items she snapped at him in Spanish that he needed to get going in the coffee now. She didn’t offer to help; just sat and played.
Dear Lisa, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.
Dear Lisa, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe room was great
The spotlight from the roof was right in my window booth times I stayed
Dear Sarah, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.
Dear Sarah, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and con… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Dear Alice, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.
Dear Alice, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and con… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewOur room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on their back
Our room smelled bad
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewAT 8;30 was NO breakfast left NO good
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewConvenient location beds comfortable overall pleasant stay
Didn’t like paying for parking
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in January 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewWhen I arrived there was no one at the front desk for at least 5 minutes. I was charged at 7am the morning of then at check in, charged again. I had to wait until checkout for them to process my funds back to my account. I brushed that off but when I got bitten by a bedbug in my sleep, that was it!
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewBooking prices and what they charged me were different.
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe ambiance
No variation on breakfast buffet
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to me… Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in January 2025
Verified reviewOne of my fave spots to stay in ssf.
The room smelled like cooking grease, so I had to crack the windows and patio door for a few hours to air it out. It eventually went away.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to me… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewNice
None
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to me… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewPlenty of room.
No hot water whatsoever! Had an ice machine but had no ice buckets to offer.
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewThe staff were very friendly. And the breakfast was decent.
First the EXTRA CHARGE FOR PARKING and the water pressure in the shower was very low. That’s it not to bad.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to me… Show more