Reviews of Spark By Hilton Bensalem Philadelphia 3 stars
3499 Street Road, Bensalem, PA 19020, United States
Loading
Guests also reviewed these properties:
Waimes, Belgium
Vezin-le-Coquet, France
Aquiraz, Brazil
Calgary, Canada
Pisac, Peru
Gili Trawangan, Indonesia
Ait Ben Haddou, Morocco
Santiago, Chile
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean all around. Super friendly and helpful staff. Indoor pool and hot tub, although the water was way too hot.
Mattress wasn't as comfortable as mine at home.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location was ideal; just a few minutes away from my friend’s retirement dinner at Blue Sunday. The ease of getting on the roadway from hotel took away any anticipated stress. Thanks for a nice stay
The sofa cushions were stained and need to be cleaned, but I just flipped them over, a little yucky.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation. Friendly, helpful staff.
It was too expensive. The "breakfast" that was listed on the amenities was limited for someone with a gluten intolerance.
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLiked the resting area outside to sit and drink some coffee/ tea 😍
Dk
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean comfortable room with good size and nice hotel in convenient spot.
Nothing everything was good
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEvery single staff member that I walked past, smiled at me, looked me in the eye, and said hello to me. That made me feel valued and appreciated. I also noticed that everyone working there was having a good time and smiling as well. The bathrooms were spotless. Everything was up-to-date and modern and the floors were extremely clean. Everywhere I looked someone was cleaning or fixing something to make it more presentable for the guests. When I was leaving, I saw a group of three women doing the laundry in the laundry room and I made it a point to tell them thank you for their great service and I also left a generous tip with my app.
They’re literally was nothing that I didn’t love , if I’m being very nit-picky, the lock on my bathroom door did not stay shut, but that wasn’t a huge deal. I was staying by myself. Another small suggestion may be some type of white noise machine in the rooms because when someone opened and closed their doors in the hallway, I got awakened pretty frequently …unfortunately I didn’t think to bring ear plugs.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewHotel looked like it wasn’t built to long ago so for the location it was decent
Super thin walls. I could hear every word the person next to me was saying. There’s a weird door between rooms that you should lock so that strangers don’t have access to your room.
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe pool was nice. It was easy to locate and get on and off the property.
This location did not offer extra bedding, pillows or towels. I went to the front desk around 2 am for an additional pillow and was told this information by the front desk. I have NEVER stayed at a Hilton that did offer extra pillows, either in the room or at request. The breakfast was very Carb heavy. Yogurt and fruit were the only non carb options. I found a used Q-tip under our sink in the bathroom upon arrival.
Dear Becky, Thank you for taking the time to share your recent experience with us. I sincerely apologize that your stay did not meet the high standards we strive to uphold at Spark by Hilton Bensalem. Please know that we always have additional bedding, pillows, and towels available upon request, and I’m very sorry you were informed otherwise. I would appreciate the opportunity to speak with you directly to better understand what occurred and to identify the team member who may have provided inaccurate information. Your feedback is invaluable in helping us address this internally and ensure it does not happen again. Additionally, I regret to hear about the cleanliness issue you encountered and the limited variety in our breakfast options. I will be sharing your comments with our housekeeping and food service teams to ensure immediate improvements are made. Your comfort and satisfaction are very important to us, and I would welcome the chance to personally speak with you to make things right. Please feel free to reach out to me at your convenience. Warm regards, Ryan Lee General Manager Spark by Hilton Bensalem ryan.lee@hilton.com
Dear Becky, Thank you for taking the time to share your recent experience with us. I sincerely apologize that your stay did not meet the high standards we strive to uphold at Spark by Hilton Bensalem. Please know that we always have addit… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location is great , clean spacious rooms , staff was great . A good value for the price.Housekeeping does a great job! Loved the coffee bar .
The Breakfast needs some variety same thing everyday . Would love waffles added to it.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLike new. Simple, but well thought out.
Nothing.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPool & Hot tub
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewIt was exceptionally clean and comfortable