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Reviews of Best Western Erie Inn & Suites 2 stars

8040 Oliver Rd, Erie, PA 16509, United States

#30 of 43 hotels in Erie

Guests' Choice

Review score

Based on 209 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    It's a nice facility, good price and people friendly.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    I noticed minor things that in my room (200). The baseboard is hanging off at the bathroom door, not a lot, but it's noticeable. I wish there was a channel guide for the TV. I wish the vending machines accepted credit cards. I wanted a soda at 2 in the morning and never carry cash. The vending machine only accepted paper money.

    This is the 3rd time I've stayed at this location and each year (I come for a family reunion.) it's been under a different name. It's a good location, fair price, close to stores, gas station and restaurants. The air conditioner was quiet!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The gas fire pit did not work. And the pool was closed but I did know this when I booked.

    Room was comfy and clean. Breakfast was great, though could have changed it up a bit. We were there 3 days and had the same food. Menu said sometimes sausage gravy and biscuits, that would have been a nice change. But all in all it was good and would stay again.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom doors were frosted and didn’t seal shut for privacy

    Quiet and clean

    Stayed in August 2025

  • Reviewed: 14 August 2025

    6.0
    During travel if you need to stop
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast, all old including towels

    easy parking

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That the bathroom was a slide door was cool even though it was frosted you still can see somewhat inside and didn’t like that. For you not to be able to see inside I had to turn off the lights to be able to have some privacy. And the slide door has a little gap opening.

    Breakfast was great! Stay was conftable would I rent it out again yes

    Stayed in August 2025

  • Reviewed: 20 July 2025

    7.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Horrible musty wet smell in the room. Dirty shower floor and tiles. Stained blankets.

    Location

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Nice place recommended to anyone
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Did not refresh our towels and wash rags had to ask for clean ones for the next day

    Clean well maintained

    Stayed in July 2025

  • Reviewed: 9 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was ok. Live bug in the shower, carpet was filthy.

    Location was good.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    none

    nice clean little hotel, having a hot breakfast is a good perk

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Nice place to stay for a quick trip to Erie PA
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No cups in the room to make coffee.

    The breakfast was great with a lot of options. Our room was very nice and clean. Beds were comfortable.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    6.0
    Pleasant
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We liked the work out room. But we were disappointed in the factor you guys didn't have your pool anymore

    Stayed in April 2025

  • Reviewed: 8 March 2025

    8.0
    Warm room with comfy bed. Good for a cold wintery day.
    • Leisure trip
    • Couple
    • King Suite with Separate Bedroom and Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rugs in the room appeared not to be vacuumed - lits of lint. The oatmeal offered at breakfast was instant.

    Jacuzzi tub in room 203 was wonderful. Coffee from breakfast was good. Good location.

    Stayed in March 2025

  • Reviewed: 18 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Snow wasn’t cleared

    Location

    Stayed in February 2025

  • Reviewed: 11 January 2025

    8.0
    Great stay outside of deposit
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Never got my deposit back

    Everything

    Stayed in November 2024

  • Reviewed: 1 December 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    A random man saying that he was with housekeeping came to my room. It was an uncomfortable situation since he clearly wasn’t with housekeeping. When I mentioned it the next morning to the manager, he intimated that there was nothing that he could do.

    The location is excellent. The staff were friendly.

    Stayed in September 2024

  • Reviewed: 11 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    It was more than we expected

    Stayed in November 2024

  • Reviewed: 30 October 2024

    8.0
    last week i stayed at the holiday inn, the comfort inn, and the best western. BW wins the prize!
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    could have been a little cleaner

    my room (the corner suite!)

    Stayed in October 2024

  • Reviewed: 21 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom, especially the shower could have been cleaner. Breakfast looked terrible so didn’t eat it

    Room was nice

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Great location, clean, friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our biggest problem was Upon arrival we had to have our key card reactivated 4 times before the 5th time it was realized we were given the wrong room number by staff. Then also toilet did not flush correctly, the milk at breakfast expired that day so no-one risked drinking it, and the AC buttons did not work we had to unplug it whenever we wanted it off. The glass door for the bathroom did not lock and was not something I appreciated in my room with to young kids one being legally blind.

    Great location and friendly staff.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Overall good quality for what we paid and great breakfast!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air flow could have been better from suite bedroom to main room. Pullout bed was uncomfortable and sheets for it were not great.

    The room was a decent size and king bed was comfortable. Pull out bed was not, but that is typical. Wasn’t expecting the door to the suite room to be glass, but we made it work. The air didn’t seem to work in the main room but did in the bedroom suite so we just left the door open to let the air into the main room. The breakfast was excellent and we were very impressed with the options and quality. Overall it was clean and common areas were nice.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable. The toilet handle had to be held down to flush and it was very loud.

    I liked how close it was to splash lagoon and other restaurants and gas stations

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had cold items that needed refrigeration and the refrigerator did not work, when we took them out in the morning after leaving them in overnight they were warm/spoiled.

    Stayed in October 2024

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The gentleman at the front desk wasn't very friendly.

    We loved that it was no pets allowed. We would return for that alone. Breakfast was great, and the ladies at the front desk were friendly

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Overall a good stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast food was poor. The eggs were mushy and didn't taste like eggs like they weren't fresh. The sausage links were under cooked which is dangerous with pork. The staff also gave us a room that had another guest in it but they moved us to a different room

    Room was clean, beds were good Hotel was quiet

    Stayed in September 2024

Showing 1 – 25

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