Reviews of Spark By Hilton Mystic Groton 3 stars
55 Whitehall Avenue, Mystic, CT 06355, United States

Loading
Guests also reviewed these properties:
Acapulco, Mexico
Nancy, France
Newtonmore, United Kingdom
Richmond, United States
Buenos Aires, Argentina
Agios Ioannis Pelio, Greece
Xylokastron, Greece
Massa Lubrense, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and beds were comfortable, rooms were decently sized. The breakfast room had simple offerings but was sufficient for our group. A 15 minute walk from the hotel to Mystic Village.
Thank you so much for your review. We are glad you enjoyed your recent stay with us. We hope to see you again in the near future.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOnly one elevator and long walk to room. Need more than just muffins/bagels and coffee/juice. Juice machine was down a few days
Thank you for your review. Your feedback helps us improve our efforts to deliver the best service possible to our guest.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery clean. The hotel had a very nice continental breakfast and offered hot tea or coffee all day. Our room was spacious and well maintained. The hotel staff was extremely professional and hospitable.
Nothing! Just wish our room wasn’t right next to a noisy young family since we were on a romantic getaway without our children.
Thank you for your feedback. We hope to see back again soon.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewlocation to downtown
should have a little more on their breakfast area
Thank you for your feedback. We love that you enjoyed our convenient location and thank you for your feedback on our breakfast options. We hope to see back again soon.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Pool was dirty. Room was dirty. We switched hotels.
Thank you for your feedback. We are very sorry to hear that your expectations were not met.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room was small and the bathroom even smaller. Breakfast was very basic and the reception staff felt a bit cold.
Thank you for your feedback. We want every guest that walks through our doors to feel welcome and comfortable. We hope you give us another chance in the near future.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation
Breakfast was all carbs.
Thank you for your review. We are happy that you enjoyed our convenient location and appreciate your feedback on our breakfast menu. We hope to see you back again soon.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewDid not eat breakfast..
The bedding was old, snagged and very off-putting. We would not return and we are not picky people… generally campers… the room and bathroom were clean but the bedding was unacceptable…
Thank you for your feedback. We want every guest to feel safe and happy. Sorry we failed to provide you a better experience. Hope you give us another chance in the near future.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewRoom temperature was hard to regulate. Top hot or too cold.
Thank you for your feedback. We are sorry your room was not regulating the temperature correctly during your recent stay. We hope you give us another chance in the near future.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified review. Everything….!
Thank you so much for your review. We are happy to hear you enjoyed your stay. Hope to see you again soon.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClean
Thank you for your feedback. We hope to see you again soon.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified review