The curtain was functional but was partially broken. The curtain rod in shower was missing a screw and was barely hanging on its holder. The toilet seat would not stay up due to improper installation.

Staff was courteous and helpful. Rooms were comfortable and quiet. The store was a nice addition.

Stayed in June 2025

Staff didn’t advise where the room was or what time breakfast was at.

Room was big.

Stayed in June 2025

Comfortable room and nice facilities.

Stayed in June 2025

The only complaint was the hot tub water was in need of changing.

Staff was great, hotel was in excellent condition. Nice sleeper sofa, good breakfasts, late check out time.

Stayed in June 2025

Our shower was stuck on hot and we couldn't adjust it no matter what we tried. The air conditioning was a little louder than average. The room seemed a little dim given the size.

Breakfast was great, but the line got a little long at some of the items. Staff were very attentive and polite at all hours which was impressive. Beds were very comfortable. The ice machine and coffee bar were great.

Stayed in May 2025

Beds was hard. But that’s it

Very up and up. The staff was really friendly.

Stayed in March 2025

It was a little pricey

Was comfy and breakfast was good

Stayed in January 2024

The pool room was excessively hot, had to prop open doors and still to hot. Kids even complained pool a little to warm for swimming. The pool water was murky looking however water in hot tub was clear. We complained to management, hopefully they will get it taken care of.

Easy access to hotel. Room was clean and comfortable beds.

Stayed in August 2023

Parked under some type of tree that left sap all over the car.

Very close to interstate

Stayed in July 2023

Room smelt like sewer, I’m assuming it was the adjoining rooms bathroom. Door next door had a bottle of drano outside the door the entire night we were there. Was double charged for my stay, I prepaid two weeks earlier with a different card and after we left the card for incidentals was charged room amount again. Called and was supposed to be call back my manager the next morning, never heard anything. Tried calling and keep getting voicemail.

Breakfast was good.

Stayed in August 2025

Trapped in elevator for 45 minutes, cold eggs for breakfast. Coffee maker didn’t work fan didn’t work had to ask for more towels repeatedly hot tub temperature was too hot. Pool was dirty. Smelled musty as soon as we walked into motel. My brother got locked out of his room!!! I picked this motel for 5 siblings to stay while attending an uncle’s funeral. I had to keep apologizing to my family for my error of choice of motel.

Location

Stayed in August 2025

The AC wasn’t working properly. I heard so many other’s with this complaint. Our thermostat was set to 65 the whole time but our room remained in the mid to upper 70’s. The hotel knew of this issue but didn’t disclose it. Mechanical doors were propped open. Housekeeping door (near our room) was always propped open. The staff knew, but never actually acknowledged the issue, even when we spoke with someone at the front desk about it. Luckily for our stay the weather cooled after night 1, we opened our window at night, otherwise we would have left and found a different hotel. There never seemed to be a manager around. All the front desk staff was friendly, but everyone seemed to be in training, and frequently no one was at the front desk. It just felt off. This hotel has great potential, rooms are large, but we will not stay here again.

Could be a really nice property. Beds are comfortable. Things were pretty clean in our room and around the hotel.

Stayed in July 2025

The service and cleanliness were exceptional.

Stayed in May 2025

The cleanliness and the lack of attention by the staff/housekeeping. We requested a top floor room when booking, but got a 3rd floor room. We stayed 5 nights, asked for housekeeping at check-in, specifically towels and trash. Each day, housekeeping never arrived except the last day, even after we made daily requests. We went to the front desk and got our own trash bags and towels and had to call for toilet paper. We also noticed food that we didn’t bring into the room in corners that was leftover from previous guests. The lights in our room were very dim and the bathroom light constantly flickered and would turnover for a few seconds at a time. We requested maintenance to check on it and the non-working bathroom fan the second day, but they never showed.

Beds were comfortable and there was lots of space!

Stayed in May 2025

We really liked how big the room was. Breakfast was great

Stayed in May 2025

There wasn’t anything

It was clean and staff was friendly

Stayed in April 2025

went to this motel just to take my baby swimming but the pool was freezing as well as the “hot” tub. both were cold unfortunately

Stayed in November 2024

Nothing we didn't like. Everything was great.

Hotel and room were excellent. Staff was very helpful and friendly. Complimentary breakfast was great. In town for grandsons baseball tournament and hotel was located near where tournament located which made it very convenient. Would definitely recommend and stay at this facility again when traveling to Billings. Two thumbs up 👍

Stayed in May 2024

Everything was great

Very clean and comfortable. All the staff members were very friendly and helpful

Stayed in April 2024

Where the TV was sitting isn't the greatest spot but it was manageable from both the sofa bed and the beds in the room.

The breakfast was a great selection, the room was magnificent. Very comfy and spacious. Very much worth the price for the room it was luxurious staff was extremely helpful and kind

Stayed in April 2024

Nothing

Did not eat breakfast short on time Hotel staff was very friendly and helpful

Stayed in February 2024

I can't find any fault with the stay. I was very pleased with everything. This is my favorite hotel in billings.

The staff was very nice and accommodating. I liked Texas Road House next door as well. The breakfast was awesome and the coffee was very good.

Stayed in January 2024

They "accidentally" charged me full price at the counter for the room even though I already booked and paid through Booking.com. The front desk realized the mistake but could not fix without the manager who was not on site. I was assured that the manager would fix it the next morning. It has been 6 days and still not refunded. My attempts at emailing the manager have been ghosted.

Clean room

Stayed in October 2023

I have been charged 3 times for one single night, my total through booking came to $246.03, I get there and they charged us $270, so I was on the phone with booking all day trying to figure this out because it sounds like a glitch. It’s been OVER a week and I get a receipt saying our total was $231.00… where did this number come from? 4 days ago I checked and the pre authorization charges we’re still there! So I had been charged $246.03 through booking, $270 through the hotel and now another charge for $231.00. All for just sleeping there because these 2 can’t communicate. Next day (3days ago) they are gone and I’ve only been charged the $246.03. Yesterday I’m checking my acct and the $231.00 is BACK!!! This is criminal. I’m sooo over this it’s not even funny! We stayed here only to sleep and hit the road again the next day. We were on a family vacation driving home from Denver. Luckily and I mean this, we had extra money in our acct on our way home, because when we were younger I probably wouldn’t have had enough money to get us home after a long vacation especially when booking and this hotel thinks they can just charge us any amount of money when ever they feel like it!! I don’t care if it’s a pre authorization charge, it still comes out of my account and is not useable until it’s gone, I’m done with booking and I will never stay at one of these hotels again in my life! If you don’t want to be charged random amounts of money I suggest you get rid of booking and never go to this hotel!

Not much…

Stayed in June 2023