Reviews of SpringHill Suites Birmingham Colonnade 3 stars
3950 Colonnade Parkway, Birmingham, AL 35243, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewfriendly staff
The breakfast was pretty disappointing—just a basic continental setup, nothing special at all. The coffee tasted watered down and was never refreshed during the day. On top of that, no one seemed to know the actual breakfast hours, and there weren’t any signs posted in the lobby to make it clear. The rooms weren’t clean either. They really needed to be vacuumed and mopped. The towels were extremely worn and dingy, and the tub was in terrible shape—the bottom was completely peeled off and badly needed to be resurfaced. The pool was also a major letdown. It was extremely dirty, with bugs floating in it and a greasy layer of body oil or sunscreen on top of the water. It clearly hadn’t been cleaned. Overall, this stay was disappointing, and I wouldn’t recommend this hotel.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was easy to check in and the lady at the front desk were very nice and professional.
Nothing
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWas looking for more fresh breakfast options
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation and quietness.
The sink was clogged in the bathroom and there was no maintenance personnel.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewNo body lotion, tv is away from bed
No body lotion, tv is away from bed
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewearly check im
fitness center needs some lighter weights
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in March 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThis property is always clean, outside and inside. It smells wonderful in the lobby! The water pressure is perfect. Not noisy at all. Everyone was courteous and helpful! Check in and check out was a breeze.
Probably just need more up to date coffee makers for the rooms.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewVery close to everything in Birmingham. Very clean property and rooms were very nice and new feeling.
N/A
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewClean and great breakfast