Reviews of SpringHill Suites Boca Raton 3 stars
5130 NorthWest 8th Avenue, Boca Raton, FL 33487, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel was under construction and was nosie.
The hotel being under construction.
Anonymous - Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you experienced. Providing a comfortable and enjoyable experience for all guests is our top priority, and it's clear that we fell short during your visit. We take your concerns seriously and are actively addressing the issues you've raised to ensure they do not happen again in the future. We truly value your patronage and hope to have the opportunity to welcome you back for a much improved experience.
Anonymous - Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNothing we didn’t even go, I did show up to the parking lot as my husband and I sat there waiting around 2am, we couldn’t help but notice almost all the rooms and hotel are under construction
I didn’t like the night auditor whom refused to give out her name, she also stated she didn’t work for Marriott, she said only booking.com can give refunds then hangs up on me
Heather - Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you experienced. Providing a comfortable and enjoyable experience for all guests is our top priority, and it's clear that we fell short during your visit. We take your concerns seriously and are actively addressing the issues you've raised to ensure they do not happen again in the future. We truly value your patronage and hope to have the opportunity to welcome you back for a much improved experience.
Heather - Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you ex… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation, breakfast,great staff
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe room was fantastic. Lots of light, the beds were comfortable, and white clean sheets. The breakfast was ok. I have had better. Lots of choices, and we ate something different every morning. The staff was incredibly friendly. Always smiling.
Renovations. No mention of this on their site, and the hammering until 6pm was a bit annoying. I think they should definitely let the customers know or offer a reduction in price.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBreakfast was included and their are 2 sinks in the room. Shower had good pressure.
These is so much construction going on and they don’t t have earplugs. Beds are small.
Laura- Thank you for taking the time to share your positive review regarding your recent stay at our hotel. We are delighted to hear that you had a pleasant experience and that our services met your expectations. Your feedback is invaluable to us as we strive to provide exceptional hospitality. We look forward to welcoming you back in the future and ensuring another memorable stay.
Laura- Thank you for taking the time to share your positive review regarding your recent stay at our hotel. We are delighted to hear that you had a pleasant experience and that our services met your expectations. Your feedback is invaluabl… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation
No early check in- check in was at 4, when I called to ask if we could check in early they said we are at full capacity but the parking lot was completely empty,as soon as I walked in this lady says we are not checking in early i never asked, I was just going to wait patiently, I went to use the bathroom it was closed due to being renovated , as we were driving in we had to dodge trees blocking the entrance due to landscaping and renovations were being done after check in so all we could here was banging and drilling, this should be disclosed during making a booking. After driving a while I think a bathroom should be accessible to customers, bad experience
Campbell - Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you experienced. Providing a comfortable and enjoyable experience for all guests is our top priority, and it's clear that we fell short during your visit. We take your concerns seriously and are actively addressing the issues you've raised to ensure they do not happen again in the future. We truly value your patronage and hope to have the opportunity to welcome you back for a much improved experience.
Campbell - Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for the inconvenience and disappointment you exp… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe service
Nothing
Jennifer - Thank you for taking the time to share your positive review regarding your recent stay at our hotel. We are delighted to hear that you had a pleasant experience and that our services met your expectations. Your feedback is invaluable to us as we strive to provide exceptional hospitality. We look forward to welcoming you back in the future and ensuring another memorable stay.
Jennifer - Thank you for taking the time to share your positive review regarding your recent stay at our hotel. We are delighted to hear that you had a pleasant experience and that our services met your expectations. Your feedback is inva… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWe came here at 2 am in the morning because we missed our flight. We already call the receptionist Julie and informed but when we arrived he said the system is down and keep us waiting again 15 mins. Other than that all stafs are nice
Habin - Thank you so much for sharing your experience with us. We apologize for the delay in your check in while our system updated. We can understand how that can be frustrating. We hope to see you again in the near future and wish you safe travels.
Habin - Thank you so much for sharing your experience with us. We apologize for the delay in your check in while our system updated. We can understand how that can be frustrating. We hope to see you again in the near future and wish you… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewAlthough the hotel was under going renovations, you couldn’t tell. There was very little noise or dust. The lobby was very clean.
No complaints
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewService and attention
pool wasn't clean enough. The sofa bed was extremely uncomfortable. We had to sleep 3 in one bed.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewNothing.
I DIDNT LIKE THAT I CHECKED OUT AND THE HOUSE KEEPING LET SOMEONE PAY THEM TO STAY IN MY ROOM UNTIL THEY CLEANED IT.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe room was nice and the staff were pleasant and efficient.
Not a thing
Judith, Thank you for your review. We truly appreciate your comments and are delighted to hear that you enjoyed your stay. We hope to see you again soon.
Reviewed: 7 June 2025 · Stayed in May 2025
Verified review